Retail TouchPoints

JULY 2, 2024

In fact, the financial services firm UBS projects that the market will hit $1.5 They can severely impact revenue and tarnish a merchant’s reputation. It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. trillion by 2025. So what exactly are chargebacks?

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Plus, I’ll introduce my top picks for a wide range of businesses of different sizes and with different needs.

Payment Services 269

Payment Services Merchant Services Payments eCommerce 269

Kissmetrics

OCTOBER 18, 2020

Merchant services exist to help businesses process credit card payments. You might know them by the name “credit card processors.”. Regardless of what you call them, choosing the best merchant service isn’t easy. How to Choose The Best Merchant Services For You. Processing Rates/Monthly Fees.

Merchant Services 276

Merchant Services Payment Services Payments ACH 276

Retail TouchPoints

JANUARY 2, 2025

The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025. While retailers had traditionally tried to remain politically neutral, this option seems to be disappearing in a sharply divided country. consumers wallet.

Retail 278

Retail Payments Payment Services Supplies 278

Retail TouchPoints

DECEMBER 30, 2022

Using our payment card whilst we shop online rarely gives us pause, and the many millions who buy online generally trust the system. However, the recent busy shopping season means it’s a good time to remind ourselves that there is an ongoing battle to make sure that the payment card data of your customers remains secure.

Merchant Services 330

Merchant Services Payment Services Payments Consumer 330

Retail TouchPoints

JANUARY 26, 2024

The seamless nature of digital commerce has inspired consumers to expect more from the payment experience everywhere they shop — online, in-store and even via social channels. Customers today expect to be able to shop where and when they want and use the payment method they want.” more compared to their previous buying levels.

Merchant Services 275

Merchant Services Payment Services Payments ACH 275

Retail TouchPoints

JULY 13, 2023

The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them.

Merchant Services 246

Merchant Services Payment Services Payments Banking 246

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

Payments 338

Payments Merchant Services Payment Services PayPal 338

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Right now, global retail ecommerce sales are on track to reach $8.1 Target consumers’ regional payment preferences.

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. While attackers target retailers across verticals, food- and event-oriented retail have been highly targeted.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

MAY 11, 2023

Machine learning-powered ecommerce payments provider Rokt has launched Rokt Payments Marketplace. The tool is designed to enable ecommerce businesses to unlock a new revenue stream on their payment page by presenting shoppers with relevant credit card and payment-related offers in a customizable and native placement.

Payments 270

Payments Payment Services Presentation eCommerce 270

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Here’s how Macy’s , Jacadi and Amazon are leveraging innovative cart, payment, checkout and post-purchase experiences to drive conversions and even repeat purchases.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. In light of this, it’s critical that businesses strengthen their defenses.

Retail 277

Retail Payment Services Consumer Management 277

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Forrester eCommerce

NOVEMBER 20, 2024

This holiday shopping season, shoppers will increasingly turn to buy-now-pay-later (BNPL) in a sign of triumph for embedded finance.

Payments 370

Payments Payment Services Financial Services Retail 370

Retail TouchPoints

MARCH 10, 2025

counterpart readies to launch a new online marketplace , Best Buy Canada is expanding its own marketplace with the integration of cross-border payment service PingPong. With this move, Best Buy Canada will be able to open its marketplace to international sellers, facilitating payouts in more than 100 currencies. As its U.S.

Payment Services 162

Payment Services Payments Operations Other 162

Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. For instance, cash usage waned even further this year amongst fears around the pandemic, leading to a coin shortage across the country that had many merchants pointing consumers to digital payments if they lack exact change.

Merchant Services 257

Merchant Services Payment Services Payments eCommerce 257

Retail TouchPoints

FEBRUARY 26, 2025

Organized fraudsters use search and social media ads to deceive customers into clicking through to fake websites that steal their payment data, account login credentials or both. Once the order is approved, they call customer service to request a change to the delivery address so they can receive the stolen goods.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Groove

JULY 22, 2024

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. Each payment gateway has its own series of benefits and challenges associated with the service. Before diving into the five payment gateways on this list, let's briefly discuss what a payment gateway is.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

Retail TouchPoints

OCTOBER 30, 2024

We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase across the board around the holiday season , and attackers often target retail organizations given how critical this time is for their businesses. Self-service kiosks allow shoppers to take charge.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Benefits for Retailers 1.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

JUNE 7, 2021

“For years social media platforms were strictly for information and entertainment,” said Marc Mezzacca, founder of CouponFollow and lead researcher of a recent report on social shopping behaviors in an interview with Retail TouchPoints. The Interactive Advertising Bureau reported that social media ad revenues reached $41.5

Payment Services 249

Payment Services Payments Social Media Consumer 249

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Its simplicity works for the retailer and customer alike.

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

Retail TouchPoints

OCTOBER 21, 2024

retailers, costing billions of dollars annually. To make the issue worse, this trend shows no sign of slowing down, as fraudsters continue to develop new and innovative methods to exploit retail systems. As the threat continues to grow, DTC retailers must take proactive steps to protect their bottom line.

Retail 278

Retail Payment Services Technology Payments 278

Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey. Pacsun Gameplay of Pacsun Los Angeles Tycoon on Roblox.

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X-cart Payments Fashion Games 278

Kissmetrics

SEPTEMBER 11, 2020

Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. But thankfully, that’s not what your payroll process has to look like. The 6 best payroll service options for 2020. Number of employees.

Payment Services 356

Payment Services Small Business Retail Payments Management 356

Retail TouchPoints

NOVEMBER 21, 2024

In October, Beyond committed to invest $40 million in the struggling home goods retailer as part of a wide-reaching partnership that would combine The Container Store’s brick-and-mortar footprint with Beyond’s customer data platform, loyalty and payment programs. Bed Bath & Beyond parent company Beyond, Inc.

Payments 278

Payments Payment Services Customer Data Operations 278

Retail TouchPoints

MAY 16, 2024

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. retail healthcare clinics market is projected to increase from $2.79 Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Healthcare is even moving into the home with help from retailers.

Payment Services 262

Payment Services Technology Payments Retail 262

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payment Services 160

Payment Services Merchant Services Payments Subscription 160

Ecommerce Platforms

JANUARY 6, 2022

Accepting all forms of payments, whether that’s buy now pay later, recurring bills, or just a one off lump sum, etc., Depending on which payment processors and providers you use, this simple service could cost your business considerably as the transactions roll in. is imperative to so many eCommerce brands.

Payment Services 211

Payment Services Merchant Services Payments Document 211

Retail TouchPoints

MAY 22, 2024

In an era when ecommerce is reshaping retail, platforms like Shopify have emerged as indispensable allies for businesses large and small. However, this expansion brings to light a critical issue for CFOs and finance teams: the intricate and often underestimated task of recognizing and booking revenue in the ecommerce domain.

Payment Services 324

Payment Services Shipping Costs Shopify Payments 324

Retail TouchPoints

FEBRUARY 8, 2024

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC.

Payments 312

Payments Payment Services Retail Channel 312

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Digital transformation has emerged as a necessity for businesses to stay competitive and thrive in the modern market. What is Retail Digital Transformation?

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. Adding social media capabilities could further enhance PayPal’s offerings for retailers. “We

PayPal 288

PayPal Merchant Services Payment Services Payments 288

Retail TouchPoints

FEBRUARY 3, 2023

The good news is that retailers can use this time of market instability to double down on their online stores. Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Have a simple checkout process. Be mobile-friendly.

Payments 286

Payments Merchant Services Payment Services Shipping Costs 286

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

JANUARY 12, 2022

As M+A activity continues, convenience retailers are experiencing increased pressure to maintain market share. decrease from 2019 primarily driven by the decrease in single-site operators. Convenience is one of the few retail channels that continues to produce year-over-year growth. Focus on service. Take the tech leap.

Payment Services 277

Payment Services Payments Retail Food and Beverages 277