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Exclusive Q&A: Venmo GM on the Company’s ‘Natural Extensions’ into Business Payments

Retail TouchPoints

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

Payments 338
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Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth

Retail TouchPoints

Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for community and connection — social media. Facebook and Instagram Lead the Way in Social Conversion.

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7 Business Models for Monetizing Digital Content

GetElastic

In a recent webinar, Monetizing Content in a World of Digital Disruption , we covered a number of examples from across industries of innovative ways to leverage eCommerce best practices to get paid for digital products and content. lite use and power use, personal vs. business use, ad-supported vs. ad-free, basic vs. enhanced features, etc.).

Payments 147
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Survey: COVID-19 Travel Restrictions Spur Huge Growth in Cross-Border Ecommerce

Retail TouchPoints

Brands that were advanced in their digital journey and were globally diversified have seen incredible returns and record-breaking online revenues. Social Media, Lower Customer Acquisition Costs Fuel Cross-Border Surge. Social Media, Lower Customer Acquisition Costs Fuel Cross-Border Surge.

Travel 305
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Havas Study Highlights 5 Key Social Commerce Preferences of Gen Z and Millennials

Retail TouchPoints

It’s no secret that social commerce — that is, retail interactions that begin (and sometimes also end) on social media platforms — is big business. New research from Havas Media Network , in partnership with Snap, Inc. The partners surveyed 28,500 of this desirable consumer set from across the U.S.,

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Don’t be Fooled, Meta isn’t Abandoning Social Commerce — and Here’s Why

Retail TouchPoints

For its part, Meta closed out 2022 with its first-ever year-over-year decline in ad revenue, and together Meta and Google (“The Duopoly” as they’re known in the ad industry) made up less than 50% of all digital ad spend last year, something that hasn’t happened since 2014. YouTube also reported an ad revenue miss in Q4 2022, with its $7.96

Payments 246
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Gift Card Association Promotes PSA Warning Consumers About Fraud Dangers

Retail TouchPoints

consumers, surveyed in December 2021, revealed that 73% purchased either the same number of gift cards or more that year compared to 2020. In the gift card crime segment, fraudulent representatives are known to contact potential victims through telephone calls, text, email and social media messages. Postal Service.

Gifts 286