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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small.

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Engaging Customers Beyond the Point of Sale with Mobile Marketing

Retail TouchPoints

If you are only engaging the user at the point of sale, you’re not actually addressing all of their needs. It also helps brands identify customer behavior, use data analysis to make sense of it, and then create a customized experience to engage and retain the customer. For example, take expectant parents looking to purchase a car seat.

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A Blueprint for Retail Cyber Resilience: Evolving Tactics for Today’s Digital World

Retail TouchPoints

These groups often infiltrate endpoint devices, including point-of-sale (POS) systems, employee laptops and mobile devices used for customer service. Ransomware groups like Play and LockBit have established themselves as significant threats, with Trustwaves research revealing that ransomware attacks targeting U.S.

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What Is an Omnichannel eCommerce Platform for Online Retailers?

Groove

An omnichannel eCommerce platform connects all of a retailer's sales channels in one place. These channels may include an online store, social media marketplaces, and/or in-store point-of-sale (POS) systems.

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50/50: Gratuity Has Reached A Tipping Point

Forrester eCommerce

Tipping fatigue is growing as automatic prompts on digital point-of-sale proliferate. Find out the consumer sentiment on this hot topic.

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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

Retail TouchPoints

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Cheers! Marks & Spencer Pilots AI-Powered Wine Finder Tool

Retail TouchPoints

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store.