Retail TouchPoints

SEPTEMBER 11, 2023

Customers expect technology to work consistently, and if it doesn’t, it can lead to a frustrating experience. That’s where cloud-optional technology comes into play. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

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Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. From ecommerce, logistics and digital marketing, these sectors are heavily reliant on data for their day-to-day operations.

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Retail TouchPoints

FEBRUARY 28, 2025

The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls. Our technology gives shoppers various ways to voice how to begin a journey of discovery, said Andrew Sussman, Co-founder and CTO of Preferabli in a statement.

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Retail TouchPoints

NOVEMBER 12, 2024

By leveraging this technology, retailers can transform the holiday shopping journey from a potential stress point into an opportunity for meaningful engagement and increased sales. Customers scan product QR codes to bypass the checkout line, reducing congestion during peak periods.

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Retail TouchPoints

MARCH 21, 2022

Now more than ever, it is critical for us at Sephora to be able to adapt to the quickly changing retail environment, and that’s especially important at the point of sale,” said Sree Sreedhararaj, SVP and CTO at Sephora in a statement.

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Retail TouchPoints

FEBRUARY 28, 2025

In the fast-paced retail industry, technology remains the backbone of operations. From online stores to point-of-sale systems, ensuring smooth customer experiences relies on robust testing of software systems. Retail technology evolves rapidly, but with robust testing, businesses can stay ahead of the curve.

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Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

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Retail TouchPoints

DECEMBER 5, 2024

The least we can do is set them up for success with the right technology. When it comes to technology, associates expect to log in to a POS application and use it just like any other app they use on a day-to-day basis. And, and, and… Are we expecting too much from store associates? Is that going to change anytime soon? Probably not.

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Retail TouchPoints

NOVEMBER 23, 2023

But the retail technology (and wine) enthusiast in me shudders at the idea of cases of wine being laid to waste, especially when data-driven technologies could easily be deployed to help Bordeaux bounce back from its Merlot-est ever sales record.

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Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. Retailers can rely on innovation to fill the gaps left by a lack of staff by deploying the right retail technologies. Ease of Use. Using mPOS solutions is simple and uncomplicated.

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Retail TouchPoints

DECEMBER 18, 2024

ecommerce sales reached an impressive $1.1 trillion in 2023, accounting for 22% of total retail sales , with projections suggesting an increase to $1.9 This growth is driven by technological advancements and evolving consumer preferences alongside the emergence of new competitors responding to changing market dynamics.

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Retail TouchPoints

DECEMBER 3, 2024

We have a robust budget to continue our digital and technology evolution: we just implemented a new state-of-the-art POS system, and there will be additional implementations of inventory and order management solutions. We want to be “fast followers” so that our teams are getting what they need to perform effectively.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Earlier this year, Amazon piloted the RFID-enabled Just Walk Out technology for a few games at Climate Pledge Arena, home of the NHL’s Seattle Kraken.

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Retail TouchPoints

DECEMBER 16, 2022

Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain. Visualization of how Project Unlock RFID tags will work.

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Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

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Retail TouchPoints

OCTOBER 30, 2024

Technology is an Asset for Retailers – But it Introduces More Risk Internet connected devices are at the center of the new customer-retailer experience. And with endpoints being more distributed than ever, it makes for an even larger attack surface that retailers must secure to protect their bottom line.

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Retail TouchPoints

DECEMBER 11, 2024

That subtlety is likely the result of another lesson learned one of the biggest adjustments Amazon has made to its Fresh format was removing its cashierless Just Walk Out (JWO) technology from all stores, after early tests indicated it just wasnt working for grocery shoppers.

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Retail TouchPoints

MAY 29, 2024

Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away.

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Retail TouchPoints

SEPTEMBER 4, 2024

Every touch point, regardless of channel, is a direct reflection of the brand, and customers need to feel that brand promise as they bounce between the digital and the physical. Having the right data is vital, but retailers must have enabling technologies in place (more on this next) in order to get the most use from it.

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Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Tap to Pay on iPhone will be available to participating payment platforms and their app developer partners to leverage in software developer kits (SDKs) in an upcoming iOS software beta.

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Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Automated commerce, or a-commerce, is one of the hottest technology trends in retail currently. Autonomous delivery. Geolocation.

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BigCommerce

DECEMBER 19, 2017

Within this evolution into digital commerce are new payment technologies that aim to meet the needs and expectations for a more seamless, secure and immediate payments experience. EMV technology – a chip embedded within credit and debit cards that is generally harder to clone than the traditional magnetic strip of a card.

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Retail TouchPoints

JUNE 10, 2021

The brand teamed up with Wilkins Avenue AR to create the experience, scheduled to last two months, using AR and spatial computing, merging state-of-the-art technology with striking set design. Meanwhile, other customers can witness the experience in real time on giant screens in the Lancôme store via broadcast technology. “In

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Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Installing efficient mobile technology doesn’t just meet short-term employee needs.

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Retail TouchPoints

SEPTEMBER 5, 2024

AI is the latest massively disruptive technology making waves for businesses everywhere. Generative AI is giving birth to exciting new use cases, but as with any new technology, there are serious questions about how to properly wield it. But it’s not quite new to retailers. Even many tech-savvy retailers are struggling to keep up.

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Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. So my job was to “keep the lights on” while also bringing in newer and better technology built for the future.

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Retail TouchPoints

APRIL 18, 2024

. “We have already connected and supported our retail stores with a common technology platform,” explained Mike Bokarae, President of iPro Systems, ARG’s technology arm, in a statement.

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Retail TouchPoints

FEBRUARY 6, 2023

Instead of battening down the hatches and stepping back from investments in technology and transformation, [executives] are looking toward that as a conduit to help them progress through the year and the impending recession ,” said David Miller, Chief Marketing Officer at Mercaux in an interview with Retail TouchPoints.

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Retail TouchPoints

SEPTEMBER 14, 2023

By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement. fulfillment operations.

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Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . With greater competition than ever for top talent, finding people with broad, applicable skills requires adopting new technologies.

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Retail TouchPoints

MARCH 15, 2023

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and enhance their operations and the customer experience. Meet Them Where They Are Point-of-sale magic is created when a consumer is struck by a product display, is drawn to it and makes a purchase.

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Retail TouchPoints

AUGUST 22, 2024

Partnerships like this one are not new for NBCU, which has been at the forefront of creating shoppable TV experiences, including: In November 2023 , NBCU teamed up with Walmart for a shopping integration tied to the Bravo reality series Below Deck Mediterranean ; In March the company unveiled a range of TV-enabled commerce opportunities for advertisers (..)

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Retail TouchPoints

MARCH 14, 2023

Under the three- year agreement, Criteo’s retail media technologies will help ASOS Media Group (AMG) scale its campaign volume and ad revenues while complementing existing ad offerings across creative solutions, social media, targeted email and app push notifications.

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Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G is critical for these technologies to deliver the wow factor. Ritesh Mukherjee is an accomplished leader focusing on global communications and technology.

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Retail TouchPoints

MARCH 2, 2021

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

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Korona

APRIL 3, 2024

The best POS systems for jewelry stores help retailers track orders and manage clientele. We found the best POS system for jewelry stores is.

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Retail TouchPoints

APRIL 20, 2022

Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

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