Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. AI spending in retail has continued to trend upward. Digital order management and fulfillment. Autonomous delivery.

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Technology Payment Services Retail Social Media 173

Retail TouchPoints

SEPTEMBER 4, 2024

Amazon ’s Just Walk Out (JWO) cashierless technology has found a welcoming home in sports stadiums, a trend that will continue this fall, with a total of 14 new stores joining those already in place at Lumen Field in Seattle and Commanders Field outside Washington, D.C., as well as Baltimore’s first JWO store at M&T Bank Stadium.

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Technology Payment Services Banking Clothing 278

Retail TouchPoints

NOVEMBER 23, 2023

But the retail technology (and wine) enthusiast in me shudders at the idea of cases of wine being laid to waste, especially when data-driven technologies could easily be deployed to help Bordeaux bounce back from its Merlot-est ever sales record.

Technology 271

Technology Omnichannel Retail Point of Sale 271

Retail TouchPoints

FEBRUARY 7, 2023

Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand their revenue by monetizing their data and scaling their on-site and off-site audience activation.

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Retail TouchPoints

DECEMBER 3, 2024

We have a robust budget to continue our digital and technology evolution: we just implemented a new state-of-the-art POS system, and there will be additional implementations of inventory and order management solutions. We want to be “fast followers” so that our teams are getting what they need to perform effectively.

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POS Gifts Operations Arts 286

Retail TouchPoints

OCTOBER 4, 2023

From strawberries and cream sales soaring during Wimbledon to the switch from the hottest June on record to a rainy July encouraging shoppers to quickly swap from sunglasses to umbrellas, there’s no denying that a range of external influences are driving unforeseen peaks of interest in different goods.

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Omnichannel Merchant Services BigCommerce Payment Services 264

Retail TouchPoints

SEPTEMBER 5, 2024

AI is the latest massively disruptive technology making waves for businesses everywhere. Generative AI is giving birth to exciting new use cases, but as with any new technology, there are serious questions about how to properly wield it. But it’s not quite new to retailers. Even many tech-savvy retailers are struggling to keep up.

Retail 312

Retail Reference Social Media Technology 312

BigCommerce

DECEMBER 19, 2017

Within this evolution into digital commerce are new payment technologies that aim to meet the needs and expectations for a more seamless, secure and immediate payments experience. EMV technology – a chip embedded within credit and debit cards that is generally harder to clone than the traditional magnetic strip of a card.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

FEBRUARY 6, 2023

This trend is even more pronounced among CEOs in the U.S. But technological advances are bringing this dream closer to reality, which helps to explain retail executives’ enthusiastic spending plans despite a somewhat dreary economic outlook. Omnichannel” as a reality has proven more elusive.

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Payment Services Omnichannel POS Retail 288

Retail TouchPoints

MARCH 2, 2021

Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. There’s no question there’s more public attention on frictionless innovation, but that doesn’t necessarily translate to a rapid, or wholesale, adoption of the technology.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. With this increasing use of voice technology in smart speakers and devices, voice-activated payments for purchases will continue to surge.

Payment Services 179

Payment Services Payments Small Business Retail Technology 179

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal.

Payment Services 294

Payment Services Merchant Services Payments Point of Sale 294

Retail TouchPoints

SEPTEMBER 4, 2024

However, to counteract the trend of diminishing footfall, physical stores must evolve, offering unique advantages that online platforms cannot replicate. Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community. Kerry Lee is BJSS ’ Retail Client Principal.

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Retail Banking Supplies Mobile 264

iVend

JANUARY 17, 2023

At the start of a new year, we naturally look ahead at the trends that the next twelve months will bring. But we’re also seeing exciting technology trends * in the retail industry. See how we’re implementing digital technology in retail stores. Retail technology solutions are the answer. between 2022 and 2030 ++.

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Technology Retail Omnichannel Customer Experience 97

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

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Retail Customer Loyalty Social Media POS 312

GetElastic

APRIL 12, 2019

We discussed the three trends he’s seeing unfold in retail. . What are the retail trends you’re seeing unfold this year for retailers? The evolved and elevated retail experience is one dependent on innovative technology. The post Wicked Quick: retail trends from Stratix appeared first on Get Elastic Ecommerce Blog.

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POS Payment Services Retail Mobile 128

RepslyBlog

MAY 27, 2020

One of the most basic tools CPG brands use to understand their position in the market is point-of-sale data. From the very first time a shopper put your product in their cart to the nationwide sales you may enjoy today, POS data paints a picture of when and where your products -- and your competitors’ -- are scanned for purchase.

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Point of Sale POS Retail Marketing 90

RTP blog

SEPTEMBER 25, 2017

With technology that creates a seamless shopping experience and insights from your data. Technology That Transforms The right application of cutting-edge technology not only improves the shopping experience — it helps drive revenue and build trust with your customers. Rebecca Minkoff is an especially fascinating example.

Technology 300

Technology eCommerce Platforms eCommerce Recommendation 300

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. So my job was to “keep the lights on” while also bringing in newer and better technology built for the future.

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POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. Riding a serious hype wave, RFID was sure to be the next big thing in supply chain execution technology. In short, it was a case of the juice simply not being worth the squeeze.

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Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

APRIL 20, 2022

Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

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Retail Social Media Technology Events 354

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. As for concertgoers at these same venues, over half of U.S.

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Retail Clothing Events Technology 285

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 288

Technology Consumer Mobile Operations 288

Retail TouchPoints

SEPTEMBER 7, 2022

It’s essential to understand the potential crunch points and areas where even an experienced retailer will need specialist knowledge to navigate these pitfalls. Integrating processes, technology, and data. Keeping up with evolving trends and technology. Working with multiple telecom carriers.

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Retail Operations Management Omnichannel 264

Retail TouchPoints

AUGUST 25, 2020

To fuel these predictions, and ‘predictions’ is the apt term considering it’s still early days in retail’s recovery, it is helpful to look to retail trends in China. Retailers have the opportunity to cater to the new shopping behaviors that are emerging through the use of innovative strategies and technology.

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Payment Services Retail Social Media Payments 306

Retail TouchPoints

JULY 27, 2020

On a larger scale, technology — and increasingly artificial intelligence (AI) — is needed. Adidas’s “Run Genie” technology lets consumers attach pods to shoes before going on a short run. Technology Smooths The Customer Journey. Personalization Gets Personable. Personalization on a small scale is easy and often personable.

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Payment Services Shipping Costs Sporting Goods Retail 165

Retail TouchPoints

FEBRUARY 15, 2021

And while no one knows for sure how those months will play out, there are a number of trends in the market and in observed consumer behavior that can help retailers make the most of their virtual and physical spaces. Emerging Consumer Trends. Another great place for investment is in smart technology. A Look at the Market.

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Retail Fulfillment Leisure Operations 279

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. billion in 2022 and is expected to grow at a CAGR of 28.4%

Food and Beverages 246

Food and Beverages Payment Services Retail Payments 246

GetElastic

OCTOBER 24, 2019

Herbal tea merchant Hung Fook Tong uses a combination of artificial intelligence and facial recognition technology to profile their vending machine customers. Recommendations also factor location context, including purchase trends and current temperature and weather conditions. Are we ready? Custom cart rules and checkout flow (e.g.

Vend 140

Vend eCommerce Merchant Services Payment Services 140

Wiser

DECEMBER 30, 2019

So then, what are some trends in last-mile delivery that you could use? Smart Tracking Technology. From a shopper point-of-view, it’s fantastic to track your order from the point-of-sale all the way until delivery. Other companies use technology as well. Let’s find out. Same-Day Delivery.

Payment Services 113

Payment Services Fulfillment Shipping Costs Technology 113

iVend

OCTOBER 6, 2022

Learn more about iVend’s integrated retail technology platform. Read more Technology is an established essential in retail. A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales.

POS 98

POS Omnichannel Technology Payment Services 98

GetElastic

APRIL 16, 2020

Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce. Herbal tea merchant Hung Fook Tong uses a combination of artificial intelligence and facial recognition technology to profile their vending machine customers. It’s believed that China is only two to three years ahead of the US for such technology.

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Vend eCommerce Merchant Services Payment Services 135

Retail TouchPoints

OCTOBER 4, 2023

To understand how best to do that, NBCU conducts regular research into industry trends, consumer behavior, insights from partners and more that it consolidates annually into a Retail Insights Report. As data gets more sophisticated and technology improves, we’re really interested to see how video in stores plays out,” said Daniele.

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Retail Consumer Shopping Carts Technology 292

Retail TouchPoints

AUGUST 21, 2024

However, the rise of digital technology (where a customer can purchase something easily and quickly on their own), coupled with the impact of the COVID-19 pandemic, has shifted consumer expectations and needs, sparking a great demand for environments that offer the comforts of solitary shopping experiences.

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Retail Clothing Fulfillment Consumer 279

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

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eCommerce Platforms Multi-channel Retail eCommerce 111