Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Training that had taken as long as three to four hours could now be completed in 30 minutes or less.

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POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. He can be reached at EdSpears@Eaton.com.

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Events Retail Telecommunications Point of Sale 261

Retail TouchPoints

FEBRUARY 27, 2024

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. Vendor audits and risk assessments could have identified the risk posed by third-party software integrations and network access points, which could have prevented these types of breaches.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

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POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

MARCH 7, 2025

Additionally, more than half ( 56% ) are challenged by the need to train staff and manage the shift from old to new systems, with 48% concerned about deploying new payments infrastructure without affecting other retail operations.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Korona

DECEMBER 4, 2023

POS training is key to success of any retail business. Get insights on optimizing operations with 6 important aspects of POS training.

Point of Sale 52

Point of Sale POS Operations Retail 52

Retail TouchPoints

JULY 14, 2023

Tackling the Unknowns of New Store Technology To maximize the ROI of in-store tech, retailers need to ensure associates are fully trained in how to use it — especially if errors or issues emerge. The team put together a two-page manual for the holiday season outlining quick training and key use cases.

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POS Mobile Payment Services Technology 245

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

AUGUST 14, 2023

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. Grocery retailers must create specialized training programs for new roles and responsibilities. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

JUNE 3, 2024

“We have additionally focused more of our labor hours on perpetual inventory management in our stores by adding specific inventory management shifts and specialized inventory training in each store.” Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Payment Services 279

Payment Services Supplies Management Improvements 279

BigCommerce

APRIL 6, 2018

Most Notable Retail Data Breaches: In 2005, Wal-Mart had a serious security breach targeting their point-of-sale systems. in store retail point-of-sale terminals and online payment gateways) and summed up to determine an appropriate PCI compliance level. Training employees on their specific access level.

Merchant Services 419

Merchant Services Payment Services Payments Document 419

Retail TouchPoints

SEPTEMBER 4, 2024

Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community. Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping.

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Retail Banking Supplies Mobile 264

Retail TouchPoints

MARCH 16, 2023

Forward , a new accelerator program designed to help Black and Hispanic retailers overcome systemic hurdles, will fund an inaugural cohort of 25 early-stage companies with $20,000 each plus exclusive access to training developed in partnership with 1863 Ventures.

Food and Beverages 278

Food and Beverages Beauty and Health Leisure Retail 278

BigCommerce

SEPTEMBER 5, 2018

Hire and train extra staff early, and make sure they’re on-deck for Small Business Saturday. Try the following: Business card contests: Drive more customer engagement by holding contests at points of sale and online. Set up free giveaways at the point-of-sale to get people to convert from foot traffic to digital follower.

Small Business Retail 399

Small Business Retail Social Media Shipping Costs Mobile 399

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. In this article, we’ll break down these costs in detail, comparing some of the most popular point of sale software packages so that you can make an informed decision when it comes to purchasing your POS system. Let’s dive in!

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

Retail TouchPoints

JULY 21, 2020

To improve training of DC and fleet operations personnel, Walmart Canada will use machine-learning-based training software from Axonify.

Supplies 239

Supplies Beauty and Health Payment Services Fulfillment 239

Korona

JANUARY 26, 2023

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for. Now, retailers can use inventory management through their point of sale system.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Retail TouchPoints

SEPTEMBER 28, 2021

The best physical storefronts aren’t just rows of products and points of sale. One thing for retailers to note: make sure the service staff is well trained and knowledgeable about your products. Much like how the best in-store sales staff are experts in their field, invest in your customer service representatives.

eCommerce 296

eCommerce B2C Jewelry Consumer 296

Optimizely

APRIL 16, 2019

Data Science, Trained on Your Brand. By incorporating point-of-sale, loyalty, and even data from guided selling applications (and more), you have a more complete view of your customers and can make better predictions. Now you know exactly which products you may want to either promote more heavily, or scale back.

Marketing 225

Marketing Demo Point of Sale Events 225

Retail TouchPoints

FEBRUARY 7, 2023

Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps. For example, pick and pack tools, in-store routing options and communication/chat platforms to shorten the onboarding and training process were widespread.

Retail 278

Retail POS Apparel Department Stores 278

Korona

AUGUST 19, 2022

Being a cashier may seem like an easy job, but it actually takes a lot of training as well as general people skills. The best way to prepare your cashiers to be efficient, courteous, and reliable is to train them properly and treat them as valued employees. Cashier Training Manual And Multimedia. Cashier POS System Training.

Payment Services 52

Payment Services POS Point of Sale Retail 52

Retail TouchPoints

APRIL 11, 2024

He is a faculty coach at The University of Chicago Booth School of Business, training educators on new innovation concepts. He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy.

Retail 290

Retail Mobile Consumer Recommendation 290

365 Retail

DECEMBER 23, 2024

With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges. Point-of-Sale (POS) System Attacks POS systems are frequently targeted by hackers. million in losses per breach. Practical Solutions for Retail Cybersecurity 1.

Payment Services 52

Payment Services eCommerce Platforms eCommerce Retail 52

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. But not all POS retail systems are created equal, and the qualities of your point of sale make all the difference to the level of service you offer your customers and the operational efficiency of your business.

POS 98

POS Payment Services Point of Sale Payments 98

Wiser

DECEMBER 10, 2019

1: Improved Store Associate Training. That begins with store associate training. As an added bonus, training associates can help improve checkout in other ways beyond speed. For example, well-trained staff can upsell and cross-sell at the point of sale more effectively. This makes the checkout go quicker.

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Improvements Retail Point of Sale Mobile 142

Retail TouchPoints

AUGUST 25, 2020

Livestreaming in China reached epic proportions of sales activity and success during the pandemic, buoyed by the fact that WeChat comes with a commerce-enabled platform that lets retailers unleash their store sales staff as affiliate or commission sellers.

Payment Services 306

Payment Services Retail Social Media Payments 306

Retail TouchPoints

JULY 5, 2024

Regular maintenance and updates keep systems healthy, secure and efficient, while training team members for preparedness ensures a swift and effective response to issues (especially to those affecting systems that are not self-healing).

Payment Services 278

Payment Services Retail Customer Experience Operations 278

Retail TouchPoints

SEPTEMBER 13, 2024

Store associates will also need training to operate new technologies effectively and adapt to changing roles in a smart store environment. Advanced technologies like AI, radio frequency identification (RFID) systems, sensors and cameras require significant upfront investments in hardware, software, infrastructure and support.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. You won’t have retention, a high repeat rate or customer lifetime value with those customers” if they have to wait.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

JUNE 23, 2023

If you want real-time promotions delivered to consumers in your store, you host the application at the edge to deliver instant responses, and you train the artificial intelligence (AI) algorithm in the cloud to push model changes back out to the edge. Take cloud point-of-sale (POS), for example.

Payment Services 278

Payment Services POS Operations Technology 278

Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. It has a simple and easy-to-use driver-facing app, so training on BYOD is fast and easy. Training could be long and complicated. Not so fast. Not so fast.

Presentation 165

Presentation Mobile Operations Management 165

RetailMinded

FEBRUARY 1, 2024

.” Speaking of standards, The Retail Doctor , Bob Phibbs, shared with me that “any way that you can train an employee to engage a customer is important. Smart retailers will blend this with their traditional trainings.” Expanding on the importance of trust and reliability was Sean Quinn, CEO of All Point Retail.

Retail 119

Retail Point of Sale Merchant Services Technology 119

Retail TouchPoints

MAY 17, 2024

Retail TouchPoints) Another thing the Caper Carts rep pointed out during my brief training is the benefit of seeing prices and total cost immediately while you’re shopping. Those grapes end up being $17 ?! No thanks, they’re going right back on the shelf.

Shopping Carts 289

Shopping Carts Definition Technology Travel 289

Retail TouchPoints

FEBRUARY 24, 2021

The retailer was founded in 1986 by Raúl Méndez on Spain’s Gran Canary Island, and now has 145 points of sale throughout Spain, including 125 stores, and operates under the women’s fast-fashion brands Encuentro Moda and Öbu. Remote Training Creates Smooth Deployment Despite COVID.

Order Fulfillment 147

Order Fulfillment Retail Omnichannel Fashion 147

Kissmetrics

JANUARY 15, 2021

The sales process you use to sell printers isn’t necessarily the same one you’d use to sell premium car parts. This also means you’ll want to find a CMS that fits every unique point of sale your team goes through continuously. If done right, this can mean higher ROI, shorter sales cycles, and more revenue.

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Management Live Chat Social Media Mobile 294

Retail TouchPoints

APRIL 20, 2023

There may be a path whereby this point of sale becomes the source for last mile delivery. The last train is leaving.” “They are halfway between a B2B and B2C,” said Vacirca. Most of them receive calls, they know everyone, they handle credit and they will deliver the goods to you. This may be a wakeup call.

Social Media 290

Social Media B2B Supplies B2C 290

Retail TouchPoints

JULY 6, 2021

Provide support and training, and seek feedback to realize the full benefits of digital transformation across retail locations. Although 63% of managers feel the pace of new technology implementation is too slow and lacks urgency, going slow is often the best means of reaching a much speedier conclusion. Ensure seamless integrations.

Management 246

Management Retail Technology Improvements 246