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Why Retailers’ Data Privacy Policies are the New Customer Experience

Retail TouchPoints

In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire. But there are glimpses of hope — the upcoming California Privacy Rights Act ( CPRA ) will be the closest thing the U.S. Current data privacy laws in the U.S.

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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. retailers were revisiting their returns policies as of late 2022. Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next. Lenient returns policies make this effect even worse.

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Etsy Updates Policies, Debuts Ad Campaign in Bid to ‘Keep Commerce Human’

Retail TouchPoints

Now Etsy is fighting back with a series of new policies aimed at ensuring that products on its marketplace are “original items from real people.”

eCommerce 259
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Target CEO to Remain in Leadership Role as Company Eliminates Retirement Policy

Retail TouchPoints

After receiving the commitment from Cornell, who is 63 years old , the board of directors eliminated Target’s retirement policy. “In Cornell’s decision to remain in the leadership role was made following last month’s news of Target’s Q2 2022 performance, which saw net earnings drop 90% from Q2 2021.

Supplies 298
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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

Managing and Enforcing Expense Policies 📊 Understand how to develop and enforce company expense policies that promote financial discipline and cost-efficiency. Effective Cash Flow Management 🔑 Learn strategies to manage your cash flow efficiently, ensuring liquidity and financial stability.

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The Post-COVID Surge of In-Store Violence and Evolving Loss Prevention Policies

Retail TouchPoints

Prioritizing Safety Without Sacrificing Customer Experience The surge in in-store violence post-COVID has significantly impacted the retail industry, demanding a shift in loss prevention policies. Retailers now must prioritize safety while still addressing theft.

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Federal Policies, AI and Supporting Law Enforcement: Retailers Fight Back Against ORC

Retail TouchPoints

Promoting Policies at the Federal Level To Reduce Retail Crime At the highest level of collaboration, retailers are working with the U.S. To combat ORC groups, retailers need to rely on new tools and strategies that better foster collaboration between them and law enforcement. government on legislation countering retail crime.

Retail 264
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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Whether you're engaging with customers on their social media platforms or you're adopting a frictionless return policy, creating personalized experiences through an omnichannel e-commerce strategy is how to see growth in 2023 and beyond.