BigCommerce

DECEMBER 1, 2017

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Refund & Return Policy Template.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

Retail TouchPoints

JANUARY 19, 2022

In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire. But there are glimpses of hope — the upcoming California Privacy Rights Act ( CPRA ) will be the closest thing the U.S. Current data privacy laws in the U.S.

Customer Experience 336

Customer Experience Customer Retail Consumer 336

Forrester eCommerce

JULY 14, 2022

On July 6, 2022, The Travelers Property Casualty Company of America (Travelers Insurance) filed a suit in Illinois Federal Court against International Control Services, Inc (ICS) asking for policy rescission and declaratory judgment against ICS.

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Travel Management 195

RetailWire

JULY 7, 2024

Sam's Club has quietly implemented a policy that requires shoppers to pay extra for access during designated hours, a revelation that sparked discussions among concerned consumers across various social platforms.

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Consumer 119

Practical eCommerce

MARCH 13, 2024

The post Google Spam Policies, Explained appeared first on Practical Ecommerce. Google's latest updates prioritize spam — manually and algorithmically — in three key areas.

eCommerce 108

eCommerce SEO 108

lateshipment

MAY 15, 2023

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

TalkingRetail

MARCH 20, 2024

New research from the Chartered Trading Standards Institute (CTSI) indicates that Trading Standards Officers support the proposed Smokefree Generation Policy. … This story continues at 80% of Trading Standards professionals support Smokefree Generation Policy Or just read more coverage at Talking Retail

Retail 130

Retail 130

Retail TouchPoints

SEPTEMBER 7, 2022

After receiving the commitment from Cornell, who is 63 years old , the board of directors eliminated Target’s retirement policy. “In Cornell’s decision to remain in the leadership role was made following last month’s news of Target’s Q2 2022 performance, which saw net earnings drop 90% from Q2 2021.

Supplies 298

Supplies Omnichannel Management Retail 298

Retail TouchPoints

DECEMBER 12, 2022

Plus, we will go over how to improve your overall policy. How to Improve Your Customer Data Management Policy. There are a few ways that you can improve your customer data management policy to get past these issues. Businesses can also boost their CDM policies by prioritizing security. 5 Customer Data Dangers.

Customer Data 216

Customer Data Improvements Management Customer 216

Retail TouchPoints

MARCH 9, 2023

Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services.

Shipping Costs 278

Shipping Costs Clothing Supplies Shipping 278

RetailDive

JULY 30, 2024

No-questions-asked return policies have fallen by the wayside for retailers. Just ask L.L.

Customer Experience 108

Customer Experience Retail Customer 108

ecomdash

JULY 23, 2020

Fix your return policy. The post Ecommerce Return Policies 101 appeared first on Ecomdash. Want better sales? Here's how to create an ecommerce returns process that drives sales.

eCommerce 135

eCommerce Operations 135

Retail TouchPoints

MARCH 20, 2023

However, the first signs that this may be changing have appeared on Twitter, which has loosened its policy regarding cannabis to allow advertisements.

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Social Media Channel Other Marketing 264

FastSpring

NOVEMBER 17, 2023

With the European Union’s Digital Markets Act continuing to ramp up, Apple may be making changes to its App Store policies to comply with the new act. The post News: Potential Apple App Store Policy Changes Due to EU’s Digital Markets Act (DMA) appeared first on FastSpring. Set up a demo or check out our platform yourself.

Merchant Services 118

Merchant Services Payment Services Marketing Games 118

Retail TouchPoints

NOVEMBER 15, 2022

As a result, Google has agreed to make changes to its policies including: Show additional information to users whenever they turn a location-related account setting “on” or “off;”. The attorneys general found that this violated state consumer protection laws by misleading consumers about its location tracking practices since at least 2014.

Article 263

Article Information Consumer Technology 263

Wiser

AUGUST 29, 2022

Most brands today are using what’s called a Minimum Advertised Price (MAP) policy to protect their business from resellers who could otherwise hurt their brand image, and profits, with too-low prices. Any experienced company knows how important a good MAP policy really is, both implementing it and enforcing it.

Retail 78

Retail Information Fulfillment Marketing 78

Forrester eCommerce

JULY 23, 2024

Enterprises experimenting with generative AI (genAI) are prioritizing use cases that enable internal and external users to better retrieve information they need, be it data, how-to pages, corporate policies, or return policies.

Information 430

Information 430

RetailWire

SEPTEMBER 18, 2024

Chevron CEO Mike Wirth criticized the Biden administration’s oil and gas policy.

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Forrester eCommerce

NOVEMBER 7, 2024

With a new administration set to take office in 2025, a different set of economic policies will come into play, shaping consumer sentiment and driving spending behavior. We aren’t sure quite yet exactly what these policies will be – just as for brands, campaign promises often diverge significantly from the delivered experience.

Consumer 195

Consumer Customer Experience B2C Customer 195

RetailWire

APRIL 1, 2024

Some parents have been taking advantage of Target's generous returns policy on its Cat & Jack kids' items to save money.

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Clothing 64

Forrester eCommerce

JANUARY 15, 2021

My father told me once, “If you see something wrong happening in the world, you can either do nothing, or you can do something” And I already tried nothing.

Social Media 259

Social Media Marketing 259

Wiser

MARCH 31, 2020

A unilateral pricing policy is a policy by which a manufacturer announces the minimum acceptable resale price for a product, and may refuse to conduct business with any reseller it catches selling those products under that price. A Brief History of Unilateral Pricing Policies. UPP vs MAP.

Definition 88

Definition Online Retail Shopping Carts Apparel 88

Retail TouchPoints

OCTOBER 4, 2024

Retailers can try to reduce returns by charging fees or adding/keeping friction to the process, but too-stringent policies risk annoying consumers — or worse, discouraging them from making any purchase. Make return policies crystal clear. following holiday 2023, according to the National Retail Federation).

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Webinar Gifts Social Media Consumer 263

Ecommerce Platforms

JANUARY 17, 2018

But did you ever think about how that return and refund policy could really help out your customers? Wouldn't it be nice to have a tested return policy template that's known to help out with sales? Amazon doesn't do anything fancy, but its return policy is hard to beat. Not every return policy is going to look the same.

Shipping Labels 128

Shipping Labels Shipping Costs Payment Services Shipping 128

RetailMinded

SEPTEMBER 22, 2020

Writing down policies that dictate the conduct of employees and the employer-employee relationship, is essential. The trick is in identifying the kind of policies you should have. Here are five employee policies your business needs to have: Communication Policies. Non-Discrimination Policy.

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Document Reference Technology Information 95

TalkingRetail

OCTOBER 25, 2023

Ahead of a national conference for the vape industry this Thursday (26 October), the body representing the sector, the Independent British Vape Trade Association (IBVTA), has outlined a series of policy recommendations designed to tackle key challenges in the sector and deliver a sustainable future for the UK vaping industry.

Recommendation 52

Recommendation Retail 52

Optimizely

JULY 12, 2018

Unfortunately, there are some ecommerce websites that may have intentionally swindled Facebook users and set off this new policy change. Under the new ad policy, a single ambiguous or even misleading claim increases your chances for enhanced monitoring. Click To Tweet.

eCommerce 170

eCommerce Social Media Small Business Retail Shipping Costs 170

Korona

OCTOBER 26, 2023

This blog offers a step-by-step guide on how to create an employee call-out policy in retail and some ways to minimize staff call-outs.

Retail 59

Retail Blog Operations 59

TalkingRetail

JUNE 11, 2024

Sessions include ‘Women in Retail’, ‘The 3… This story continues at SGF Mini-Summit to feature ‘Women in Retail’ panel, ‘Policy Matters’ and more Or just read more coverage at Talking Retail Doors open from 8.30am today (11 June) at the Macdonald Inchyra Hotel, Falkirk.

Retail 52

Retail 52

Ecommerce Guru

JANUARY 26, 2021

WhatsApp has recently updated its policy, which states that it can share information with its companies’ family about its users (Facebook). This Whatsapp new policy 2021 update has created a great deal of concern about the individuals’ privacy using this programme. Facebook’s WhatsApp has […].

Information 98

Information eCommerce Social Media 98

Forrester eCommerce

AUGUST 18, 2021

Technology is central to nearly every aspect of our lives. Never more so than in the post-COVID world we’re all stumbling towards. For individuals it’s the key to maintaining connection with family and friends. For employees it’s the basis for communication, collaboration and productivity.

Technology 300

Technology Customer Experience Customer 300

RetailDive

MARCH 21, 2024

Store customers return less than online shoppers, and some rules are boosting in-store returns of online orders, according to the ICSC.

Customer 116

Customer 116

Retail TouchPoints

NOVEMBER 6, 2024

In 2022, the platform launched the IP Protection Centre (IPPC) , a web-based portal that enables brand owners to learn about TikTok’s intellectual property rights (IPR) policies and submit claims of IPR abuse. When a seller’s listed products are detected for suspected IPR policy violations, enforcement actions are triggered.

eCommerce Platforms 290

eCommerce Platforms eCommerce Marketing 290

RetailWire

JANUARY 12, 2023

Home Depot is updating its pay policy after receiving complaints that it was costing hourly workers wages. “Our policy has been to round total shift time up or down to the nearest 15 minutes … we’re changing our practice nationwide to pay hourly associates to the nearest minute,” a company spokesperson said.

Article 52

Article 52

RetailWire

MAY 9, 2024

Reddit Inc. has unveiled fresh guidelines governing data on its platform, aiming to bolster its revenue streams through licensing deals with AI developers and other firms.

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Other Social Media 105

Omniconvert

MAY 6, 2021

Interested in creating a returns policy that boosts sales and drives revenue? You’ll find lots of resources below to help you craft an impressive policy that’s fully customer-centric. We also take a deep dive into the why behind returns policies; why they’re important and how they can help you!

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Customer Blog eCommerce Customer Experience 78