Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

lateshipment

FEBRUARY 22, 2024

Frequent Shipping and Delivery Challenges and How You Can Overcome Them High Shipping Costs Skyrocketing shipping costs are the most frequent challenge for both e-commerce merchants and customers. A not-so-fun fact is that shipping is arguably one of the biggest cost-centers for any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Merchant Services 130

Retail TouchPoints

MARCH 9, 2023

Marking a significant shift in ThredUp ’s value proposition to consumers, the resale marketplace testing out a number of new initiatives to improve its margins, including new return policies and fees for its “cleanout kit” consignment services. to receive one of the brand’s iconic polka dot cleanout bags. for expedited three -week processing.

Shipping Costs 278

Shipping Costs Clothing Supplies Shipping 278

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. Far fewer respondents ( 56% ) said that more expensive product assortments would lead them to have higher expectations. “We

Shipping Costs 264

Shipping Costs Consumer Mobile Channel 264

lateshipment

JUNE 11, 2021

Claiming refunds for service failures is a must-do to ensure that you’re not overpaying your shipping carrier. Given that over 15% of parcels shipped through them face service failures and delivery issues (P.S Understanding FedEx Money-Back Guarantee (MBG) and UPS’ Guaranteed Service Refund (GSR) in Terms of Shipping Refunds.

Shipping Costs 246

Shipping Costs Shipping Retail Operations 246

lateshipment

MARCH 2, 2023

Did you know that over 50 million parcels are shipped in the U.S. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs. Despite shipping just a tenth of what they do, these frequent issues can be expensive and damaging.

Shipping Costs 130

Shipping Costs Shipping Document eCommerce 130

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Wiser

DECEMBER 12, 2022

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers. What Is a MAP Policy.

Shipping Costs 147

Shipping Costs Retail Shipping Recommendation 147

lateshipment

JULY 10, 2020

Carriers offer shipping insurance, each employing their own policies and protocols. Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. Understand What’s Covered.

Shipping Costs 211

Shipping Costs Shipping Document eCommerce 211

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. You might even be proactively testing out new cost-saving strategies.

Customer Retention 278

Customer Retention Shipping Costs Customer Merchant Services 278

lateshipment

SEPTEMBER 10, 2020

Have you spent time taking a good, hard look at your shipping invoices? Or you could follow in the footsteps of other retail businesses that have become increasingly savvy and claim refunds for various shipping carrier service failures using automated shipping audit services like LateShipment.com. . If not, try it once.

Shipping Costs 228

Shipping Costs Shipping Payment Services Payments 228

Retail TouchPoints

JUNE 8, 2021

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.

Shipping Costs 192

Shipping Costs Shipping Shopping Carts Small Business Retail 192

Store Growers

JULY 6, 2022

When you’re configuring your Google Merchant Center account, one of the essential parts to get right is the shipping settings. Google needs this information to be able to show an accurate comparison between advertisers, both in terms of shipping time and cost! Why You Need to Set Up Shipping in Google Merchant Center.

Shipping Costs 91

Shipping Costs Merchant Services Shipping Information 91

lateshipment

MAY 3, 2021

While it’s no secret that free package shipping does not actually exist and the seller is the one who has to pay for it, international shipping either costs loads of money for a brand, requires lots of workforces, or both. And suddenly, shipping internationally becomes a true headache. Quit Overpaying for Shipping.

Shipping Costs 190

Shipping Costs Shipping Definition Operations 190

Retail TouchPoints

JULY 23, 2024

Ryan Kelly: So many trends over the past decade — from the surge in residential delivery over commercial delivery to “free shipping” to expectations on click-to-door speeds — have truly shifted the parcel industry. The ability to not only be proactive, but predictive, helps retailers better manage their inventory and drives down costs.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Algopix

JUNE 22, 2023

In the ever-expanding world of e-commerce, shipping management plays a vital role in ensuring the seamless movement of goods from the seller to the buyer. To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations.

Shipping Costs 100

Shipping Costs Shipping Operations Management 100

Groove

AUGUST 8, 2024

According to Time Magazine's writer, Brad Tuttle, there are seven main issues that hinder creating a better eCommerce customer experience: Price inconsistency Signage inconsistency Inventory inconsistency Customer service inconsistency (seeing a pattern yet?) The customer wants to know upfront how much it's going to cost them.

Customer Experience 195

Customer Experience Shipping Costs Improvements eCommerce 195

Retail TouchPoints

SEPTEMBER 25, 2023

Goldsby, who discussed supply chain issues with Retail TouchPoints in May 2022 , shared his thoughts on ways the industry can make supply chains both more reliable and cost-effective moving forward. Retailers need to be very aware, if not outright cautious, about giving in-stock guarantees, because it’s exorbitantly expensive.

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. Let’s take a deep dive into it. States, cities, and regions.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Read on for actionable steps your company can take to implement a sound returns policy that will have U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

Shipping Costs 247

Shipping Costs Shipping Labels Shipping Consumer 247

Wiser

SEPTEMBER 6, 2022

For most, the answer will be price. The ability to compare prices, get the lowest prices, find good deals on products, and so on. The bottom line is that price is always top of mind for consumers. A separate Wiser survey of headphones shoppers had price as one of the top-five reasons to buy. What Is Price Matching?

Shipping Costs 144

Shipping Costs Online Retail Consumer Presentation 144

Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Whatever solutions are employed will add cost to a returns process that already cuts into profit margins.

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Kissmetrics

NOVEMBER 16, 2020

You set your prices and fulfill orders, and you build your own brand. Still, it’s not for everyone, and it all comes down to Walmart’s price guarantee. Your product listings appear alongside Walmart’s items, meaning you may be competing with lower-priced merchandise. Don’t forget to factor in shipping fees and other costs.

Merchant Services 360

Merchant Services Shipping Costs Payment Services eCommerce 360

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. How to Offer Free Shipping: The Power of “Free”.

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168

Retail TouchPoints

SEPTEMBER 15, 2020

Returns represent a developing opportunity for retailers, with businesses exploring types of return policies and practices that never would have been considered in the past.”. From a customer perspective, according to research from Optoro , 66% of consumers prefer to bring returns to stores rather than shipping them back.

Shipping Costs 210

Shipping Costs Merchant Services eCommerce Shipping 210

retailnext

OCTOBER 23, 2019

Having a clear return policy in place is good for your business. Research shows that 27 percent of consumers are willing to make a significant purchase from a store that offers free return shipping. Just like that, as if what they did didn’t cost the seller anything at all. Start by Writing a Clear, Concise Return Policy.

Shipping Costs 52

Shipping Costs Retail Shipping B2C 52

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Balancing Costs with Customer Satisfaction and Loyalty.

Shipping Costs 312

Shipping Costs Merchant Services Customer Shipping Labels 312

ChannelAdvisor

JUNE 24, 2020

Shipping is often an afterthought when developing an ecommerce strategy — but mastering the shipping process can set your business apart from the competition. . Here are some aspects of shipping to keep in mind during the COVID-19 outbreak and beyond: . Shipping Cost. Another great option is flat-rate shipping.

Shipping Costs 93

Shipping Costs Shipping Blog eCommerce 93

BigCommerce

JUNE 13, 2018

As an online seller, chances are good that you charge your customers for shipping or delivery fees at least some of the time. In the US, this can present a challenge because some US states require that retailers charge sales tax on shipping charges, while other states do not. Sales Tax and Shipping: Laws and Regulations.

Shipping Costs 276

Shipping Costs Shipping Books Shopping Carts 276

Retail TouchPoints

JULY 26, 2024

Yet these intricate systems, encompassing thousands of SKUs, complex product assortments and customer-specific pricing take time to digitize effectively. Key issues include inaccurate pricing, stock availability and delivery time information. B2B buyers experience order errors on one-third of total orders they place via web stores.

B2B 261

B2B Payment Services Payments Shipping Costs 261

Algopix

JANUARY 20, 2024

attracts millions of customers across Canada looking for a vast selection of products at competitive prices. Select the product category and set a competitive price. Choose your shipping settings and publish your listing. Fees include picking and packing, shipping, customer service and storage.

Shipping Costs 112

Shipping Costs Merchant Services Fulfillment Shipping 112

Retail TouchPoints

MARCH 25, 2024

As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. Financial control refers to the procedures and policies by which a company monitors and manages its cash flow and revenue. It should come as no surprise that the U.S. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Ecommerce Platforms

FEBRUARY 21, 2022

Shipping is a necessity for ecommerce stores, but it shouldn't be confusing, overly expensive, or limited to only a few carriers. That's why we like to recommend partnering with shipping providers: companies that offer premium shipping software, partnerships with multiple carriers, and fast shipping times for a subscription fee.

Shipping Costs 118

Shipping Costs Shipping Merchant Services WooCommerce 118

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. Still, the cost of chargeback fraud is simply too high to ignore. For every $100 in chargebacks, your true chargeback cost is $240.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Ecommerce Platforms

DECEMBER 14, 2022

In that case, you'll likely know it's one of the cheapest, quickest, and easiest ways to launch your own online store because you don't have to store, manufacture, or ship your inventory. Updating product pricing. Manage product pricing and stock. AutoDS monitor pricing and stock 24/7. Listing products on your store.

Shipping Costs 197

Shipping Costs Merchant Services Fulfillment Shopify 197

ChannelAdvisor

OCTOBER 1, 2021

To further help e-commerce businesses succeed, the ShipStation team has put together a guide for small-to-medium-sized businesses, to give better insight into what you need to know for shipping success as we move into the holiday shipping rush and beyond. Below are excerpts from the guide. Provide a memorable unboxing experience.

Shipping Costs 98

Shipping Costs Shipping eCommerce Download 98