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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies?

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An E-Commerce Business’ Guide To Shipping Policy

lateshipment

A little analysis of your customer behavior at this stage or simply asking for their feedback will give you an insight into how your shipping policy impacted their purchasing decision. But why are these shipping policies so crucial that 67% of shoppers check a store’s policy before making a purchase?

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Yes, Shipping Insurance Is Worth It

lateshipment

Shipping insurance costs a small percentage of your shipment value, but when things go wrong, they cover the entire value to compensate for the loss or damage of your packages. However, the potential savings far outweigh the cost. Ultimately, the decision to purchase shipping insurance depends on you.

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Amazon Service Refinements: New ‘Low-Cost’ Store, Prime Fuel Discount, Ending of ‘Today’ Delivery Service

Retail TouchPoints

Amazon has made a number of moves to refine its offerings, including adding fuel discounts to the list of Prime membership benefits; developing a low-cost store to compete with discount shopping apps like Temu; and redesigning the homepage of its shopping app for easier navigation.

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How to Choose the Right Shipping Insurance For Your Business

lateshipment

This is where shipping insurance comes in — to protect your bottom line from unexpected losses. That’s where we come in — to guide you through the essential factors to consider when choosing a shipping insurance provider. Understand Your Shipping Risks Shipping insurance is never unnecessary.

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

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Ecommerce Return Policy Template: How to Write a Returns and Refunds Policy to 3X Sales [Examples Included]

BigCommerce

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Refund & Return Policy Template.