Retail TouchPoints

DECEMBER 26, 2024

This grocery hopping trend has become especially prevalent thanks to consumer-friendly technology like curbside pickup, home delivery and online ordering. Shoppers can use technology to their advantage and shop at all three stores in whatever way works best for them. stores to cross every item off their lists.

Technology 191

Technology Games Customer Experience POS 191

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Mobility is essential for assisted selling success.

Technology 268

Technology Payment Services Retail POS 268

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 260

POS Gifts Events Mobile 260

Retail TouchPoints

MAY 29, 2024

Although the technology has been steadily advancing for decades, recent availability of large language models (LLMs) that make AI platforms easy to use have convinced business leaders that AI insights for their employees can just be a question-and-answer interaction away. It’s also about identifying prime retail “real estate.”

POS 304

POS Merchant Services Point of Sale Department Stores 304

Retail TouchPoints

MARCH 12, 2021

Lightspeed POS , a provider of cloud-based, omnichannel commerce platforms, will acquire cloud-based retail management software company Vend for approximately $350 million. market share with the addition of 20,000+ retail and restaurant locations. million in cash and $157.5 million in the form of subordinate voting shares.

lightspeed 266

lightspeed Vend POS Omnichannel 266

Retail TouchPoints

MARCH 21, 2022

Sephora USA will deploy the FreedomPay solution in its 500 stores in the Americas as the beauty retailer continues to fortify its digital offerings both in-store and online. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Technology 228

Technology POS Mobile Point of Sale 228

Retail TouchPoints

OCTOBER 23, 2024

Nearly 75% of consumers say the way they shop in stores has changed significantly over the past three years, according to Retail Systems Research (RSR). As an omnichannel retailer, “everything we do has to be even more omni,” explained Scott Devlin, CIO of The Vitamin Shoppe in an interview with Retail TouchPoints.

POS 224

POS Omnichannel Fulfillment Subscription 224

Ecommerce Platforms

APRIL 20, 2022

Making the right choice between Shopify POS vs Square POS isn’t always easy. Shopify POS vs Square POS: An Introduction. At a glance, Shopify POS and Square POS have a lit of similarities. However, Square is intended more for smaller retailers and new sellers without a huge presence online.

POS 211

POS Shopify Payment Services Merchant Services 211

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. We see a future where technologies like Project Unlock can help the entire retail ecosystem create a great environment for our customers.”.

Retail 334

Retail Point of Sale POS Technology 334

Ecommerce Platforms

APRIL 29, 2022

The debate of Shopify POS vs Clover POS can be more complex than it seems. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding your sales from the online world into the offline arena. Shopify POS.

POS 209

POS Shopify Merchant Services Payment Services 209

Retail TouchPoints

JULY 19, 2023

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

POS 214

POS Mobile Omnichannel Accessories 214

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value. trillion.

POS 243

POS Customer Experience Customer Technology 243

Ecommerce Platforms

SEPTEMBER 1, 2022

The best cheap POS system can be an important investment for growing companies. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. Today, we’ll be looking at the best cheap POS systems, and what makes them such an attractive investment for smaller brands.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. Achieving this is easier said than done: without data-centricity, enabling technologies and a digital-first company culture, creating a cohesive omnichannel experience is difficult (if not impossible).

Omnichannel 280

Omnichannel Retail Point of Sale Technology 280

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

Retail 307

Retail Customer Loyalty Social Media POS 307

Retail TouchPoints

FEBRUARY 6, 2023

While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide.

Payment Services 263

Payment Services Omnichannel POS Retail 263

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 291

Payment Services Point of Sale Retail POS 291

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

POS 262

POS Payment Services Retail Mobile 262

Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Integrated POS solutions. Digital order management and fulfillment. Inventory and management tech.

Technology 167

Technology Payment Services Retail Social Media 167

Retail TouchPoints

NOVEMBER 30, 2021

In the first usage of Amazon ’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has deployed the cashierless solution in its Holborn Circus convenience store. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard.

Technology 271

Technology Payment Services Customer Experience Blog 271

Retail TouchPoints

NOVEMBER 27, 2024

The past year has been brutal for big retailers when it comes to cybercrime. The alarming reality is that hackers are adopting new methodologies to overcome traditional defensive technologies – and are succeeding. Retailers must adapt and expand their security capabilities to provide the necessary protection. trillion in 2023.)

Retail 276

Retail Technology Supplies Management 276

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. In fact, according to a Forrester Consulting study sponsored by Shopify, 40% of brands say offering experiential retail will be a top priority for them in the next year.

Technology 247

Technology Point of Sale Customer Experience Customer Loyalty 247

Retail TouchPoints

DECEMBER 11, 2024

Heres what I discovered about Amazons latest wave of grocery retail development: First, a Little Fresh History Those of you who have followed the Amazon grocery saga know that the tech giant has struggled to find its footing in this category since its 2017 $13.7 billion acquisition of Whole Foods. Inside a new Amazon Fresh.

Retail 243

Retail Electronics POS Other 243

Retail TouchPoints

JUNE 7, 2022

He will be replaced by his predecessor, Chris de Lapuente, Chairman and CEO of the Selective Retailing division of LVMH Moet Hennessy Louis Vuitton , Sephora’s parent company. Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks.

POS 328

POS Mobile Operations Technology 328

iVend

NOVEMBER 7, 2023

Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler.

POS 97

POS Operations Technology Retail 97

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS.

Point of Sale 232

Point of Sale POS Payment Services Merchant Services 232

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Small Business Retail 260

Small Business Retail Payment Services Retail POS 260

Retail TouchPoints

AUGUST 6, 2020

Epson America has introduced three new compact POS receipt printers that are designed to deliver the flexibility and convenience required by hospitality and retail businesses. The OmniLink TM-m30II-h POS thermal receipt printer offers broad interface connectivity options and supports up to four USB POS peripheral devices.

POS 154

POS Technology Point of Sale Retail 154

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

Payment Services 258

Payment Services Retail POS Operations 258

Retail TouchPoints

FEBRUARY 17, 2021

As a result, retailers needed to reshape their ordering options and, in some cases, the entire layout of their stores. In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. Invest in Technology Solutions. in March 2020, consumer buying behavior began shifting.

Customer Data 233

Customer Data Marketing Customer POS 233

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. Its simplicity works for the retailer and customer alike. It’s reckoned that nearly 4.5

Financial Services 257

Financial Services Payment Services Payments Small Business Retail 257

Retail TouchPoints

DECEMBER 29, 2021

After spending months with home delivery and curbside pickup as the norm, shoppers have developed a greater taste for convenience than ever before, which in turn has changed how retailers need to look at their stores. Everything from the stockroom to the POS needs to be seamlessly aligned for the benefit of both associates and customers.

POS 320

POS Omnichannel Operations Technology 320

Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. It can also prevent a retailer from being able to trade by removing access to critical POS, inventory or financial systems.

Payment Services 305

Payment Services Retail Operations Management 305

Retail TouchPoints

OCTOBER 29, 2024

Marks & Spencer plans to install self-checkout POS stations in the changing rooms in its 180 clothing stores, according to the Telegraph and other news outlets. Retailers such as Good American and Under Armour are investing in RFID-powered fitting room technology to make the try-then-buy experience more seamless for customers.

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POS Clothing Technology Operations 234

Retail TouchPoints

OCTOBER 28, 2022

In today’s competitive and connected retail market, one mistake or delay can result in losing ground to a competitor. One of the most powerful tools you should implement to ensure your long-term success is a retail Enterprise Resource Planning (ERP) system. What is a Retail ERP System?

Retail 266

Retail Supplies POS Multi-channel 266

Retail TouchPoints

FEBRUARY 7, 2023

The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. This remains a $50 million to $100 million opportunity for most $5B+ retailers in 2023, and too few non-grocers are pursuing it as a solution.

Retail 259

Retail POS Apparel Department Stores 259