Retail TouchPoints

DECEMBER 17, 2024

AI agents dont just suggest products they personalize recommendations, streamline decision-making and handle routine tasks like grocery replenishment. AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn. This is every part of the marketing funnel being used.

Merchant Services 289

Merchant Services Consumer Social Media Retail 289

Retail TouchPoints

JANUARY 9, 2025

In terms of consumer acceptance of AI, there are strong indications that many consumers are unaware that AI is already sharpening the product recommendations they receive or has planned a faster delivery route so that their package arrives on time.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

JANUARY 15, 2025

I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young at a keynote presentation during this years NRF. The textured-hair masses that exist in the world just didnt have a lot of products.

Marketing 279

Marketing Operations Consumer Retail 279

Groove

SEPTEMBER 5, 2023

Embracing Automation in the eCommerce Era Fast forward to the present day, where eCommerce has become a prominent force in global trade and business. These systems can perform tasks like product recommendations, personalized marketing, demand forecasting, fraud detection, and sentiment analysis.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Retail TouchPoints

DECEMBER 17, 2024

Because these recommendations are automated, customers receive them instantly; the immediacy is crucial, because delays can lead to distraction, lost interest and uncompleted transactions. Customers also can filter products by in-store pickup availability or take advantage of buy online/pick up in-store (BOPIS) fulfillment options.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

FEBRUARY 18, 2025

More and more consumers, who previously turned to Google search for product recommendations whether for your brand, category or a specific item you sell are now experimenting with AI tools like OpenAIs ChatGPT, Google Gemini and others. While not a hard and fast rule, AI tools tend to go for the more established brand over the upstart.

Consumer 236

Consumer SEO Marketing Information 236

Retail TouchPoints

SEPTEMBER 14, 2023

Choice paralysis can occur when consumers are presented with too many options that are difficult to compare, which can result in the shopper becoming overwhelmed and avoiding making a choice altogether. Give guests the power to make an informed purchase. It’s what helps a brand truly understand its customers and foster loyalty.

Customer 278

Customer Social Media Recommendation Presentation 278

UpSellIt

DECEMBER 2, 2024

Website personalization increases the likelihood of conversions by offering relevant products, recommendations, or incentives at the right time. By offering tailored AI-driven product recommendations that helped shoppers meet the threshold, the brand saw a 33% increase in conversion rate and a 9% increase in new customers.

Shipping Costs 137

Shipping Costs Customer Recommendation eCommerce 137

Kissmetrics

JULY 23, 2021

The presentation-sharing platform has created a simple and seamless way to pro mote visual content while also encouraging user interaction. SlideShare is a content-sharing platform that allows you to upload media presentations and share them on your website or social media profile. SlideShare is one such example. Let’s get started.

Presentation 293

Presentation Webinar Social Media Marketing 293

Kissmetrics

DECEMBER 20, 2020

The host presents and the audience watches without really interacting. Since webcasts are typically broadcasted from a single presenter, the audio and video quality must be a top priority. If the feed is lagging, grainy, or low quality, the message won’t be as impactful, and attendees may drop out mid-presentation.

Payment Services 353

Payment Services Payments Webinar Presentation 353

Retail TouchPoints

NOVEMBER 3, 2022

Checkout from Bold Commerce already offers the ability to recommend add-on items before, during and after checkout online.

Retail 278

Retail Presentation Mobile Recommendation 278

Groove

OCTOBER 4, 2023

However, the landscape of email marketing is constantly evolving, presenting marketers with new challenges and opportunities. Within the pages that follow, we present a carefully curated selection of AI-powered tools that have emerged as game-changers in the realm of email marketing.

Merchant Services 291

Merchant Services eCommerce Marketing Recommendation 291

Retail TouchPoints

NOVEMBER 29, 2021

With a proprietary mix of machine learning, sensory science and analytical chemistry, TastryAI can pinpoint the palate preferences of individual consumers so retailers and distributors make the best wine recommendations. Why does flavor profile present such a big gap in wine specifically? That is how Tastry makes recommendations!

Food and Beverages 342

Food and Beverages Recommendation Consumer Customer Experience 342

Retail TouchPoints

FEBRUARY 9, 2023

Personalized search and recommendations. Providing personalized search results and product recommendations is critical to ensure a frictionless shopping experience for a range of customers — from those searching for specific products to the ones exploring department pages to discover new products. Personalized website presentation.

eCommerce 264

eCommerce Shipping Costs Merchant Services Recommendation 264

Retail TouchPoints

AUGUST 5, 2024

AI presents an enormous leap forward for secondhand shopping by bringing emotion and storytelling to the millions of unique shopping journeys that happen regularly on ThredUp,” said James Reinhart, CEO of ThredUp in a statement.

Social Media 277

Social Media Clothing Fashion Presentation 277

Groove

NOVEMBER 19, 2020

Although we recommend keeping the colors consistent with your brand, it's important that the CTA button catches visitors' eyes, so use a color that contrasts from the rest of the page. We recommend following these 5 product photography principles to capture your products from all angles and showcase all features.

eCommerce 360

eCommerce Shipping Costs Shipping Accessories 360

Retail TouchPoints

AUGUST 9, 2021

AR room planners, robust review and recommendation engines, detailed product listings, live chat — name a phygital enhancement and they’ve got it. For a lot of people buying furniture is a major expense,” said Michael Stein, Head of Ecommerce at Coleman Furniture in an interview with Retail TouchPoints. “We

Recommendation 317

Recommendation Live Chat Improvements Social Media 317

Retail TouchPoints

FEBRUARY 12, 2025

Edmundson recommended: If it doesnt deplete the audience too much, refine your targeting a little bit more. Edmundson noted that this presents a clear opportunity for improvement, especially as CTV attribution gets more robust. Want to get more insights and best practices from CTV winners? Download the research today!

Social Media 191

Social Media Channel Webinar Marketing 191

Retail TouchPoints

MAY 3, 2022

Amazon discouraged employees at the facility from unionizing through mandatory meetings where employees were presented with anti-union presentations, according to CNBC. Both parties will start presenting their testimony on May 23, after which an NLRB hearing officer will recommend whether to uphold the result.

Presentation 244

Presentation Recommendation Improvements Other 244

Retail TouchPoints

OCTOBER 2, 2024

At its annual advertiser summit this week, Pinterest presented a pin-worthy pitch to marketers — that the platform has grown its audience and improved advertising performance without sacrificing its feel-good vibe.

Social Media 290

Social Media Presentation Events Marketing 290

Retail TouchPoints

MARCH 7, 2024

Should I resign myself to the annals of the formerly presentable? In doing so, it effectively converts the image into data and serves the right recommendation, even without the product having all the right technical keyword tags on the back end. Is there a coastal grandfather option?

Recommendation 289

Recommendation Fashion Consumer Accessories 289

Kissmetrics

OCTOBER 13, 2020

I recommend taking a hard look at how you’re spending your time currently, and adjust based on what the data tells you. To get started, I recommend you track your time with RescueTime. On the dashboard, you’ll be presented with an overview of how you’ve spent your time. For basic tasks, I recommend the free tool IFTTT.

Shipping Costs 332

Shipping Costs Recommendation Social Media Document 332

Retail TouchPoints

OCTOBER 9, 2024

For retailers, this shift presents both opportunities and challenges, particularly in the realm of content creation and management. This level of personalization goes beyond just recommending products — it’s about creating a seamless journey where every interaction feels relevant and valuable.

Retail 278

Retail Presentation Technology Customer Loyalty 278

Retail TouchPoints

SEPTEMBER 28, 2023

In turn, this data can be used to deliver individually personalized experiences at every touch point — from personalized product recommendations to tailored marketing campaigns to search results that are ranked and ordered according to their individual preferences. For example, suppose a customer is searching for a date night dress.

Gifts 278

Gifts eCommerce Recommendation Technology 278

Retail TouchPoints

DECEMBER 2, 2022

Although it presents a host of advantages in terms of cost and competitiveness, it also raises a few problems. Finding a reliable supplier overseas can present a challenge, not to mention having to deal with language and cultural obstacles that present themselves.

Supplies 264

Supplies Presentation Operations Travel 264

Retail TouchPoints

NOVEMBER 17, 2022

Learning how customers respond to specific product recommendations enables brands to understand better what consumers are looking for and why. Organizations can set up a flow of questions that build upon each other to present personalized product recommendations or lead a customer to the single product that is best for them.

Customer Experience 298

Customer Experience Customer Omnichannel eCommerce Platforms 298

Retail TouchPoints

FEBRUARY 2, 2024

Tapping into Gen AI to Improve Online Shopping Trained on Amazon’s product catalog as well as information from across the web, Rufus can answer customer questions on a variety of shopping needs and products, provide comparisons and make recommendations, all within a conversational context. customers in the Amazon mobile app.

Mobile 285

Mobile Recommendation Technology Customer Experience 285

Kissmetrics

OCTOBER 16, 2020

But the good news is that I narrowed it down to my top six recommendations, reviewed them, and developed an all-inclusive list of what to consider when making your final decision. I stand behind all of my top recommendations. Furthermore, marketing agencies present a new set of marketing automation challenges. Type of business.

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

BigCommerce

DECEMBER 13, 2017

In turn, I’ve done my best to include the most up-to-date recommendations and tips based on both Amazon’s documentation and our own observations after managing 1000s of Amazon listings. However, the observations and recommendations I make in this guide are subject to change as A9 evolves. Product relevance.

SEO 209

SEO Merchant Services Recommendation Document 209

Retail TouchPoints

MAY 15, 2023

Typically, conversational consumers use voice-activated texts and make inquiries on mobile devices, as well as shop and seek product recommendations with smart tools. The app recommends a new product. Another way for brands to enhance personalization is by monitoring consumer behavior and presenting helpful information.

Marketing 263

Marketing Presentation Consumer Recommendation 263

Kissmetrics

SEPTEMBER 19, 2020

If you want to add a blog to a website you already have, I highly recommend looking into your website platform’s blogging capabilities. However, I recommend staying with the platform you’re already using if you can. So, before we dive into my top recommendations, let’s walk through the different types and what they’re used for.

Blog 341

Blog Hobbies Recommendation Social Media 341

Retail TouchPoints

NOVEMBER 9, 2021

Retailers are tasked with anticipating a shopper’s intent, predicting what product or service they want and then serving up the most relevant product recommendations, offers or suggestions. Companies must engage with, win and convert site browsers to customers in real time — yet many retailers are unable to achieve this today.

Customer Experience 290

Customer Experience Small Business Retail Customer Recommendation 290

Retail TouchPoints

FEBRUARY 24, 2022

To align with that need, brands should view marketing not as a presentation but as a conversation, and align with the emotional characteristics that make face-to-face give and take so effective: Get Personal. It used to be about customization, now it is about personalization.

Technology 260

Technology Social Media Presentation Recommendation 260

Retail TouchPoints

MARCH 25, 2022

The strategy committee can retain independent advisors as it develops recommendations that will be presented to the full board. Andrea Weiss, Founding Partner of strategy consultancy O Alliance, LLC , will also serve on the committee. Sue Gove, a BB&B independent director, will lead as the committee chair.

Presentation 278

Presentation Recommendation Management Operations 278

Retail TouchPoints

JUNE 13, 2024

However, this void also presents a significant opportunity for grocers. This presents an opportunity to deliver an enhanced alcohol-buying experience that caters directly to consumer needs and preferences. These apps go beyond basic functionality by learning from a customer’s shopping history to offer tailored recommendations.

Food and Beverages 269

Food and Beverages Marketing Mobile Customer Loyalty 269

Optimizely

FEBRUARY 5, 2021

You can go for shock value, humor, sappiness, or taking a political stance (not recommended). There are brands fortunate enough to invest in making an appearance every year, to the point where we’re actually on the lookout for certain products and how they will be presented. Super Bowl ads are a marketer’s playground.

Marketing 370

Marketing Games Events Consumer 370

Retail TouchPoints

JANUARY 24, 2024

Whether through specific recommendations, exclusive in-store experiences, or personalized promotions, brands strive to make each shopper feel seen. Major retailers are presented with a unique opportunity to handle returns efficiently and become a conduit for donations, especially with the rise of consignment shopping.

Retail 335

Retail Omnichannel Leisure Department Stores 335