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Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Retail TouchPoints

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

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When and How to Charge Sales Tax on Shipping

BigCommerce

As an online seller, chances are good that you charge your customers for shipping or delivery fees at least some of the time. In the US, this can present a challenge because some US states require that retailers charge sales tax on shipping charges, while other states do not. Sales Tax and Shipping: Laws and Regulations.

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How to Create, Setup and Launch a Profitable Online Store (Seriously)

BigCommerce

Reference Chapter 1 for a breakdown with examples of how other entrepreneurs found niche success. Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? Reference chapter 2 for more information. Reference chapter 4 for more detail.

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How to Optimize Your Business’ Contribution Margin Ratio

Kissmetrics

Understanding the finances behind your business can help you increase your profits, cut back on expenses, and operate more smoothly. A contribution margin ratio is the difference between sales and variable costs within a company. The difference will then get used for fixed costs, like rent and insurance.

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The Complete Guide to Sourcing from Alibaba and Building an Online Business

BigCommerce

Small businesses have long been hindered by the price barrier here, but one big name brand making serious headlines is changing all of that – enter, Alibaba.com. In essence, you are getting supplier prices at insider rates, typically at a price point only senior and seriously connected merchandisers have before been able to nab.

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Maximizing Conversions from Existing Traffic: How to Lower Customer Acquisition Costs

UpSellIt

Rising Customer Acquisition Costs for Ecommerce Retailers Customer acquisition costs (CAC) are on the rise, making it more challenging for ecommerce retailers to maintain profitability. CAC refers to the total expense that is involved in acquiring a new customer, which can include ad spend, marketing efforts, and sales strategies.

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BigCommerce Pricing: Choosing the Right Plan for You

Groove

From functionality to customization and overall pricing, it’s important to understand how each factor will affect your project and business. If you're interested in the platform and are looking for pricing information, we've broken out plans and details below to help identify the right fit for your business. BigCommerce Pricing Plans.