Retail TouchPoints

FEBRUARY 15, 2022

We will continue to look to the CDC’s recommendations to determine our safety practices and look forward to the vaccine being readily available not only to front line teams but to the general population in the coming months.”. Amazon also will reportedly remove its mask mandate for vaccinated employees, according to CBS and other sources.

Document 261

Document Recommendation Other eCommerce 261

Kissmetrics

AUGUST 9, 2021

Google Data Studio is an online data visualization tool that helps users convert data into informative reports and interactive dashboards. It doesn’t collect the data; rather, it combines data from different sources, analyzes it, and then lets you create interactive reports, charts, and dashboards. It is hard to beat that.)

Download 293

Download Marketing Recommendation Other 293

Groove

APRIL 27, 2020

Google Analytics eCommerce Reports. We're sharing 7 ways you can up your game and utilize Google Analytics eCommerce reports to increase your site's conversion rate: Look at timelines using all time frames. Create & use custom reports. Create & Use Custom Reports. That's why we recommend custom reports.

Improvements 229

Improvements White Paper eCommerce Mobile 229

Omnisend

MARCH 16, 2021

Have you ever received a product recommendation that just didn’t make sense? Product recommendations are no different: whether you’re recommending products on your site or in your email campaigns, if the product is relevant to your customer, they’ll be more likely to buy. Reading Time: 8 minutes.

Recommendation 159

Recommendation Accessories eCommerce Customer 159

Forrester eCommerce

JULY 26, 2024

Our new report provides a thorough overview of recommended actions for tech leaders as they face the unfolding long-term repercussions. Crises such as the one triggered by CrowdStrike's global outage shine a bright light on many aspects of business and technology.

Recommendation 322

Recommendation Technology Information Operations 322

Retail TouchPoints

JANUARY 9, 2024

Researchers recently reported that by 2027, between 60% to 70% of retailers will be adopting this type of crowd-sourced delivery approach. Crowdsourcing delivery can help retailers to increase their efficiency, manage expenses and improve their customer satisfaction levels.

Supplies 281

Supplies Shipping Costs Small Business Retail Recommendation 281

Retail TouchPoints

NOVEMBER 3, 2021

To offer simple product recommendations — such as “customers who bought this item also bought this” — is simply not going to cut it anymore. Recommendation is a never-ending battle for accuracy and timeliness. Recommendation is a never-ending battle for accuracy and timeliness. Online retail is a competitive scene.

Recommendation 144

Recommendation Customer Retail Social Media 144

Retail TouchPoints

NOVEMBER 10, 2022

The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S. Looking at year-over-year behavioral changes among eBay shoppers specifically, the report found that 92% plan to do most of their shopping online.

Gifts 261

Gifts Social Media Shipping Costs Consumer 261

Retail TouchPoints

DECEMBER 11, 2020

If, as expected, the agency quickly accepts the panel’s recommendation, a limited number of vaccine doses could be available by next week. We’re ready to administer vaccines into the arms of some of our most vulnerable populations” within 24 to 48 hours of receiving its share of doses, said Larry Merlo, CEO of CVS Health in a CNBC report.

Retail 274

Retail Recommendation Blog Information 274

Retail TouchPoints

AUGUST 6, 2024

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Returning customers see recommendations based on their past order history, such as merchants that are similar to their recent orders.

Merchant Services 272

Merchant Services Recommendation Gifts Blog 272

Retail TouchPoints

MAY 3, 2022

Both parties will start presenting their testimony on May 23, after which an NLRB hearing officer will recommend whether to uphold the result. Workers at a second Staten Island Amazon warehouse, LDJ5, reportedly rejected unionization in a 380 to 618 vote, according to CNBC. The process could take weeks before a decision is reached.

Presentation 244

Presentation Recommendation Improvements Other 244

ROI Revolution

OCTOBER 6, 2023

Google Analytics 4 (GA4) comes with a feature called reporting identity. The GA4 reporting identity empowers businesses to have some control over how users are identified in reports. In this blog, you’ll explore the answers to questions like: What is the reporting identity in GA4? What Is the Reporting Identity in GA4?

Events 78

Events Books Mobile Presentation 78

Forrester eCommerce

JANUARY 17, 2024

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

Customer Experience 293

Customer Experience Recommendation Consumer Customer 293

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. The tool negates the need for manual data entry by performing tasks such as drafting follow-up emails, reporting, lead management, status updates, prospecting, and forecasting.

Merchant Services 279

Merchant Services eCommerce Marketing Recommendation 279

BigCommerce

JUNE 22, 2017

Based on that feedback, we have now updated the UX, data accuracy and resource guides for our 11 out-of-the-box analytics reports and 18 Insights reports customers can use on a recurring subscription payment modal. That’s a total of 29 total reports available to BigCommerce customers. Free Ecommerce Analytics Reports.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Retail TouchPoints

OCTOBER 16, 2024

It then recommends prices aimed at achieving set performance metrics, such as balancing customer satisfaction, profitability and sales across product portfolios. The brand utilized a model that analyzed 20 factors to recommend prices aimed at increasing profits by driving higher sales volumes.

Consumer 300

Consumer Retail Recommendation Customer Loyalty 300

Retail TouchPoints

JUNE 1, 2023

The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity. The proposal also recommended that the analysis bring in workers and customers to help inform solutions and make recommendations for actions that can be taken.

Recommendation 283

Recommendation Channel Improvements Information 283

Retail TouchPoints

OCTOBER 23, 2024

In addition to reducing the seller fees for low-cost apparel in its regular marketplace, The Information has been reporting for several months that Amazon is prepping the launch of a China-direct competitor store , which the company is currently calling the “Low-Cost Store.” Here’s all the recent news on Amazon’s recent services shuffle.

Merchant Services 257

Merchant Services Shipping Costs Fulfillment Jewelry 257

Fabric Blog

MAY 14, 2024

I have also sat in on hundreds of presentations from my peers (and my direct reports) as they presented to the board, and as a member of two different boards myself. This is likely my most obvious blog to date, but remember that decision-makers like us are also marketing and selling ideas and recommendations.

Presentation 52

Presentation Recommendation White Paper Blog 52

Groove

OCTOBER 11, 2024

This can be as simple as addressing recipients by name or as advanced as sending recommendations based on prior purchases. You can also use customer actions to trigger specific emails—for example, sending a purchase confirmation when someone completes an order or providing product recommendations based on their browsing history.

Management 365

Management Marketing eCommerce Recommendation 365

TalkingRetail

MARCH 7, 2024

The cross-party Business and Trade Committee has today (7 March) published its recommendations for delivering faster and fuller payments to Horizon scandal victims following an “abject failure” of delivering redress to date.

Recommendation 59

Recommendation Retail 59

Groove

OCTOBER 9, 2024

We recommend the following: Use KPIs Set clear KPIs that enable you to monitor your level of success. Request Clear, Frequent Reports Request that your management company send you regular reports that detail precisely what they did during the previous period and how your KPIs have changed since the last report.

Management 329

Management eCommerce Improvements eCommerce Marketing 329

Wiser

MAY 12, 2020

Brand Recommendation. Retailer Recommendation. Brand Recommendation. Retailer Recommendation. Brand Recommendation. Retailer Recommendation. Brand Recommendation. Retailer Recommendation. Brand Recommendation. Retailer Recommendation.

Recommendation 128

Recommendation Marketing Retail Supplies 128

Retail TouchPoints

FEBRUARY 2, 2024

Amazon has debuted Rufus , a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4 2023 and the full year. Looking to Gen AI for Continued Growth AI also took center stage as Amazon reported its Q4 and full-year 2023 earnings Thursday. customers in the Amazon mobile app.

Mobile 279

Mobile Recommendation Technology Customer Experience 279

RTP blog

SEPTEMBER 5, 2018

Last week, Retail TouchPoints published Price and Promotion Wars: How To Avoid A Race To The Bottom , illustrating retailers’ need to: Combine product recommendations and promotions to build basket sizes; Use AI and dynamic pricing to hasten decision-making and improve promotion structure; and Sharpen seasonal demand forecasts.

Recommendation 150

Recommendation Games Presentation Consumer 150

Retail TouchPoints

JANUARY 8, 2024

We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. reported ecommerce fraud and loss as a growing concern, while 48.5% Just last year, in the National Retail Security Survey, retailers reported $112.1

Recommendation 258

Recommendation Omnichannel Shipping Costs eCommerce 258

Forrester eCommerce

SEPTEMBER 23, 2021

In my latest report Fuel Your Future Fit Innovation Strategy By Learning From Crises, I share what we learnt from innovation during the pandemic. I offer recommendations for how this can be sustained as we face future uncertainty.

Recommendation 364

Recommendation Information Technology 364

Retail TouchPoints

JANUARY 26, 2024

Thanks to these and other music-related insights, it was an intuitive next step to team up with Spotify — a brand also known for its expertise in data and personalized recommendations. To begin their Style Tune Up journey, shoppers can head to Spotify where they’ll answer a few questions about their personal style.

Recommendation 273

Recommendation Events Marketing Other 273

Omnisend

AUGUST 18, 2021

In this article, we’re going to discuss the importance of customer retention metrics and analytical reports. We’ll also look at the most useful types of retention reports for your retention strategies. With this, we’ll give you practical recommendations on what kind of action you should be taking, based on the data they provide.

Customer Retention 148

Customer Retention Customer eCommerce Customer Loyalty 148

Retail TouchPoints

SEPTEMBER 20, 2024

The Federal Trade Commission (FTC) has issued a damning new report on the data collection and use practices of Twitch, Meta, YouTube, X, Snap, TikTok, Discord, Reddit and WhatsApp. The FTC’s report is likely to light fires under those efforts.

Social Media 261

Social Media Consumer Information Subscription 261

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. The tool negates the need for manual data entry by performing tasks such as drafting follow-up emails, reporting, lead management, status updates, prospecting, and forecasting.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Kibo

JUNE 14, 2020

There are many uses for a recommendation engine on an ecommerce website. It can generate product recommendations, create personalized emails, and better showcase products that deserve a little more attention. Recommendation Engine Benefits. Provide Reports. Drive Traffic. Engage Shoppers. Convert Shoppers to Customers.

Recommendation 62

Recommendation eCommerce Information Online Retail 62

Retail TouchPoints

JANUARY 5, 2024

“Utilizing zero- and first-party data seamlessly aligns value with privacy,” said Benjamin Bond, Principal in the Consumer Practice at Kearney , interviewed for the recent Retail TouchPoints report, From Personalization to Customization: Harnessing Data and Analytics to Foster Brand Love.

Recommendation 301

Recommendation Consumer Information Customer 301

UpSellIt

NOVEMBER 20, 2019

Product recommendations are one of the most important tools that your site has. However, poorly executed product recommendations can irritate shoppers and create unnecessary friction in the conversion flow. To ensure your recommendations are consistently excellent, one of the best options is a product recommendation engine.

Recommendation 62

Recommendation eCommerce Download Customer 62

Retail TouchPoints

SEPTEMBER 24, 2024

Nondurable Goods Have Plenty of Ecommerce Runway The report predicts that online grocery will see the fastest growth during the coming five years, and that online penetration for clothing, flowers, footwear, pets and toys will exceed 50% by 2029. The CAGR for total retail sales was 3.6% for the five -year period from 2014 to 2019.)

Reference 279

Reference Automotive Consumer Electronics Online Retail 279

Omnisend

NOVEMBER 11, 2022

Enter Form Reports…. What are Form Reports? Omnisend users have access to a wide range of reports , providing insights that can drive more sales. Form Reports provide a detailed look at how well all of your forms perform. An example Form Report. Any report is only as useful as the data it presents.

Mobile 97

Mobile Information Presentation Gifts 97

Inflow Insights

JANUARY 23, 2018

Previous Years: 2017 Inflow eCommerce Best In Class Matrix and Report. As we’ve mentioned in our past reports, picking 20 “Best in Class” eCommerce sites can seem arbitrary and opinionated, but we feel the Inflow conversion rate optimization (CRO) team is uniquely qualified to compile this list. Our 1,000+ Most Recent Test History.

eCommerce 162

eCommerce Conversion Optimization Mobile Shipping Costs 162