Retail TouchPoints

MARCH 3, 2025

However, this led to reporting gaps that prevented the team from fully seeing (and capitalizing on) what was working. In particular, Audience AI has been a game-changer for the brand, helping identify and retarget high-intent shoppers; personalize recommendations based on browsing behaviors; and optimize frequency based on engagement scores.

Customer 260

Customer Marketing Channel Customer Retention 260

Retail TouchPoints

DECEMBER 17, 2024

AI agents dont just suggest products they personalize recommendations, streamline decision-making and handle routine tasks like grocery replenishment. Salesforce reported that AI and AI agents drove $14.1 AI shopping assistants are ushering in a new era of commerce, Goldberg said on LinkedIn.

Merchant Services 289

Merchant Services Consumer Social Media Recommendation 289

Retail TouchPoints

OCTOBER 18, 2024

In fact, a recent survey found that 87% of consumers are concerned about identity theft or fraud – a 24% increase from 2023 findings, when only 63% of consumers reported feeling this same type of concern. Don’t let your brand be the next frustration. Ditch the traditional, outdated password by embracing passwordless authentication.

Consumer 305

Consumer Technology Payment Services Information 305

Retail TouchPoints

NOVEMBER 10, 2022

The eBay Ads holiday report found that shoppers still plan to spend despite high inflation and the ongoing threat of a recession: more than two-thirds ( 71% ) of 2,000 U.S. Looking at year-over-year behavioral changes among eBay shoppers specifically, the report found that 92% plan to do most of their shopping online.

Gifts 264

Gifts Social Media Shipping Costs Consumer 264

Retail TouchPoints

JANUARY 9, 2024

Researchers recently reported that by 2027, between 60% to 70% of retailers will be adopting this type of crowd-sourced delivery approach. Crowdsourcing delivery can help retailers to increase their efficiency, manage expenses and improve their customer satisfaction levels.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

DECEMBER 9, 2024

Target Gift Finder Focuses First on Kids Toys The new gen AI-powered Bullseye Gift Finder offers personalized product recommendations to help shoppers quickly zero in on gifts for the kids on their list based on age, hobbies, favorite brands and more. The tool will search Targets toy assortment and recommend a lineup of ideas.

Toys 162

Toys Gifts Hobbies Demo 162

Retail TouchPoints

NOVEMBER 19, 2024

Retail Worker Safety Report , more than 65% of retail workers said they expect to be understaffed this holiday season. One of my favorite parts of the job is talking to people and figuring out what they’re looking for, but that leads me to one of my biggest recommendations for customers this holiday season — be patient,” said Harper. “We

Retail 334

Retail Department Stores Customer Consumer 334

Retail TouchPoints

OCTOBER 23, 2024

RFID can enable personalized product recommendations and a more seamless in-store experience. Retailers that have adopted RFID often report increases in retail in-store efficiency while seeing decreases in labor costs. For customers.

Technology 275

Technology Consumer Payment Services Retail 275

Forrester eCommerce

SEPTEMBER 23, 2021

In my latest report Fuel Your Future Fit Innovation Strategy By Learning From Crises, I share what we learnt from innovation during the pandemic. I offer recommendations for how this can be sustained as we face future uncertainty.

Recommendation 364

Recommendation Information Technology 364

Forrester eCommerce

JULY 26, 2024

Our new report provides a thorough overview of recommended actions for tech leaders as they face the unfolding long-term repercussions. Crises such as the one triggered by CrowdStrike's global outage shine a bright light on many aspects of business and technology.

Recommendation 322

Recommendation Technology Information Operations 322

Retail TouchPoints

DECEMBER 16, 2024

Upskill Existing Employees to Become Sustainability Champions Brands such as Theory and Nordstrom recommend leveraging the expertise of those who run the business. Instead, organizations should upskill their functional and business units, such as supply chain, to create meaningful progress on goals and ensure value creation.

Supplies 277

Supplies Fashion Management Operations 277

Retail TouchPoints

AUGUST 6, 2024

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Returning customers see recommendations based on their past order history, such as merchants that are similar to their recent orders.

Merchant Services 278

Merchant Services Recommendation Gifts Blog 278

Retail TouchPoints

JUNE 1, 2023

The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity. The proposal also recommended that the analysis bring in workers and customers to help inform solutions and make recommendations for actions that can be taken.

Recommendation 289

Recommendation Channel Improvements Information 289

Groove

DECEMBER 9, 2020

You can even analyze flow performance, campaign performance, signup form performance and so much more using Klaviyo's reporting tools. With Custom Analytics, the reporting tool makes it easy for businesses to see the data that they're looking for. Connect With Your Audience On A Personal Level. to send extremely targeted emails.

Marketing 351

Marketing Recommendation eCommerce Magento 351

Retail TouchPoints

FEBRUARY 12, 2025

The Derma-bar also features try-on stations for product sampling.

Recommendation 179

Recommendation Consumer Goods Books Fashion 179

Retail TouchPoints

MAY 31, 2022

However, according to findings in our 2022 Relevance Report , retail brands aren’t yet availing themselves of this actionable customer data — or if they are, they aren’t yet using it to deliver compelling customer experiences. The report noted a 9% uptick in spending by female Gen Zers which led the growth, and not only in fashion purchases.

Mobile 328

Mobile Customer Data Recommendation Fashion 328

Kissmetrics

NOVEMBER 17, 2020

It’s a competitor analysis report! At this point, you should see a report that looks something like this. From there you should see a report that looks something like this. The top part of the report shows your main competitors in a graph. And my favorite part about this report is the keywords gap. So, what is it?

SEO 363

SEO Recommendation Download Improvements 363

Retail TouchPoints

JULY 4, 2022

Custom reporting: With GA4, you can easily create custom reports with the help of its report builder. Attribution: GA4 provides enhanced attribution capabilities, including a new Conversion paths report and property-level attribution modeling that offer more insight and actionability to ecommerce sites.

eCommerce 296

eCommerce SEO Recommendation Multi-channel 296

Retail TouchPoints

MARCH 14, 2025

This new age in search means that consumers will have to expend less effort to get what they need, with AI doing the legwork to explore site content, evaluate information and make product recommendations. Like many innovations building upon prior ones, AI search builds upon traditional search. The good news? Marketers are ready for it.

Retail 179

Retail Customer Experience Technology SEO 179

Forrester eCommerce

JANUARY 17, 2024

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

Customer Experience 294

Customer Experience Recommendation Consumer Customer 294

Retail TouchPoints

MAY 26, 2022

Data analytics solution provider Kaizen Analytix has launched KaizenPrice , an AI-powered smart-pricing recommendation software designed to help small- to medium-sized businesses. The platform was created to provide pricing recommendations and demand forecasts.

POS 278

POS Recommendation Retail Information 278

Kissmetrics

APRIL 26, 2021

So I would recommend that you again, read my article on Page Experience and follow the steps. And once data populates, you’ll see a report that looks something like this: In the left hand navigation I want you to click on “Core Web Vitals”. I want you to click on “open report” next to the mobile heading.

SEO 362

SEO Mobile Article Blog 362

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. The tool negates the need for manual data entry by performing tasks such as drafting follow-up emails, reporting, lead management, status updates, prospecting, and forecasting.

Merchant Services 291

Merchant Services eCommerce Marketing Recommendation 291

Groove

APRIL 8, 2020

A HubSpot agency partner provides you with the best practices and recommendations you'll need to succeed, and they have the experience to back up their suggestions. There are several reports to track within HubSpot, and it can be difficult to monitor each one to ensure a high ROI.

Recommendation 361

Recommendation Management Marketing SEO 361

Retail TouchPoints

FEBRUARY 2, 2021

We pioneered customer reviews, 1-Click, personalized recommendations, Prime’s insanely-fast shipping, Just Walk Out shopping, the Climate Pledge, Kindle, Alexa, marketplace, infrastructure cloud computing, Career Choice and much more. The announcement accompanied the ecommerce giant’s Q4 2020 earnings report. billion.

Shipping 336

Shipping Recommendation eCommerce Customer 336

Groove

JANUARY 4, 2021

Recommend cohesive strategy for current websites. Our Recommendations. We also recommended that it was best for the client to leverage audience demographic data to improve conversion rate. It's important that our team leverages analytics and reporting to help the company track and report metrics.

Improvements 365

Improvements Recommendation PPC Shopping Carts 365

Retail TouchPoints

FEBRUARY 2, 2024

Amazon has debuted Rufus , a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4 2023 and the full year. Looking to Gen AI for Continued Growth AI also took center stage as Amazon reported its Q4 and full-year 2023 earnings Thursday. customers in the Amazon mobile app.

Mobile 285

Mobile Recommendation Technology Customer Experience 285

Kissmetrics

NOVEMBER 19, 2020

Lots of those use AI to give you more sophisticated grammar recommendations. The augmented intelligence tool gives recommendations, and then the human makes the final call. An example of this would be user recommendations. Hubspot found that using AI software cut the time one agency spent on reporting by 97 percent.

Marketing 360

Marketing Recommendation Technology Article 360

Retail TouchPoints

JUNE 13, 2023

Note: These findings are excerpted from Inflow’s annual eCommerce Best in Class Report , which reviews 150 data points across 10 top ecommerce websites to identify emerging trends, legacy features and conversion strategies trending downward in 2023. Read more about our research methodology here.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Retail TouchPoints

DECEMBER 25, 2024

This article will touch on the impact in-store and online returns make to retailers and will provide recommended strategies to offset the surge in returns this holiday season. A 2020 survey by Secure Authentication Brands LLC reported that 37% of respondents admitted to wardrobing, many of whom are knowingly defrauding the system.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

MARCH 19, 2025

Think of fitting room data like an open mic night – while sales reports are the final applause, real-time try-on analytics let you see which jokes landed and which ones fell flat. Genuine, personalized tips help differentiate in-store experiences from generic online recommendations.

Retail 147

Retail Supplies Omnichannel Recommendation 147

Kissmetrics

OCTOBER 16, 2020

But the good news is that I narrowed it down to my top six recommendations, reviewed them, and developed an all-inclusive list of what to consider when making your final decision. I stand behind all of my top recommendations. It’s my #1 recommendation for most users—and for a good reason. Furthermore, over 2.8+

Marketing 363

Marketing Multi-channel Live Chat Social Media 363

Kissmetrics

FEBRUARY 9, 2021

While you are doing that, I recommend that you also click on the “backlinks” tab to see all of the people that link to your competition. I would also recommend that you fine tune your site by fixing any SEO errors. You can use this when you are browsing the web. This data will help you find new link opportunities for.

SEO 363

SEO Recommendation Download Other 363

Kissmetrics

SEPTEMBER 2, 2020

This article covers how to choose the right software, the different types of software, and my top five recommendations. However, not every software offers this capability on basic plans (but all of my top recommendations do). So let’s walk through your options before we dive into my top recommendations. Let’s get started!

Payment Services 363

Payment Services ACH Payments Banking 363

Retail TouchPoints

JANUARY 8, 2024

We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. reported ecommerce fraud and loss as a growing concern, while 48.5% Just last year, in the National Retail Security Survey, retailers reported $112.1

Recommendation 261

Recommendation Omnichannel Shipping Costs eCommerce 261

Retail TouchPoints

JANUARY 26, 2024

Thanks to these and other music-related insights, it was an intuitive next step to team up with Spotify — a brand also known for its expertise in data and personalized recommendations. To begin their Style Tune Up journey, shoppers can head to Spotify where they’ll answer a few questions about their personal style.

Recommendation 278

Recommendation Events Marketing Other 278

Groove

JUNE 23, 2020

In fact, 79% of consumers who report dissatisfaction with website performance are less likely to buy from that site again. BigCommerce recommends this width (or smaller) for all of your images. We recommended using JPG files to keep your site clean and prevent a slow site speed. The short answer: show up! Responsiveness.

BigCommerce 367

BigCommerce Merchant Services Recommendation Improvements 367