Retail TouchPoints

JANUARY 13, 2025

A Statista study revealed that 35% of shoppers aged 18 to 34 already utilize AR/VR features to purchase furniture, signaling a growing appetite for immersive shopping experiences. A More Personalized Approach: AI-Driven Personalization Personalized product recommendations based on customer behavior and preferences also can reduce returns.

Retail 298

Retail BigCommerce B2C Channel 298

Groove

NOVEMBER 9, 2024

BigCommerce Integration Process For businesses interested in making this shift, we recommend reviewing the typical BigCommerce integration process so that you know what’s to come: Set up the BigCommerce back end for your store. To discover how we’ve helped fellow BigCommerce store owners, check out our case studies.

BigCommerce 310

BigCommerce Payment Services eCommerce Shopping Carts 310

Retail TouchPoints

JULY 24, 2023

In fact, the study found that 81% of Next Gen uses AI chatbot features as a kind of “shopping buddy.” Not to mention that, as the study notes, “creating brand advocates can go a long way as friends and family are one of the most powerful marketing tools to expand a customer base.” in a statement.

Social Media 246

Social Media Payments Payment Services Consumer 246

Retail TouchPoints

JANUARY 8, 2025

Why Human Factors and Ergonomics Matter in Retail Robotics Human factors and ergonomics (HF/E) studies how people interact with systems, tools and environments. These scenarios underscore the importance of human-centered design in the development of retail-serving robots.

Retail 179

Retail Operations Technology Recommendation 179

Retail TouchPoints

JUNE 7, 2021

Despite these efforts, 63% of purchases from social media were completed on an external site , according to the CouponFollow study. The top factors that increase the likelihood of a user making a purchase through social media were a discount code , a recommendation from a friend and product reviews. after Google, accounting for 25.2%

Payment Services 249

Payment Services Payments Social Media Consumer 249

BigCommerce

AUGUST 17, 2017

Consumers tend to place the most trust in recommendations from people they know. According to a study by Tomoson , influencer marketing yields a $6.50 Another study conducted by Altimeter and TapInfluence found that not offering adequate compensation is the biggest mistake brands make with influencer marketing.

Marketing 419

Marketing Social Media Blog Recommendation 419

Retail TouchPoints

JUNE 13, 2023

AI Chatbots With 50% of studied sites displaying some form of automated chatbot to shoppers, the incorporation of machine learning tools like ChatGPT isn’t too far behind. While the majority of our studied sites ( 90% ) do offer some form of free shipping, most of those ( 60% ) set a minimum order threshold to unlock that benefit.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Retail TouchPoints

JULY 14, 2021

RTP: Data sharing is a key recommendation that underlies this report. From there, we recommend meeting with each supplier to establish common objectives, align on what data sets will be shared and mutually agree upon how each data set will be analyzed. Why is this such an issue for both parties? Minkow: It’s definitely a combination.

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Retail TouchPoints

MARCH 7, 2025

The 2025 KPMG Modernizing Payments study, based on quantitative research conducted in September 2024, surveyed 690 retailers spanning multiple verticals in Europe, Asia-Pacific, the Middle East and North America. Additionally, 810 financial institutions took part in the survey, which included results and recommendations for both industries.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

MARCH 27, 2023

Instacart also has announced four new studies with leading academic institutions and health systems examining the impact of nutrition security interventions and food-as-medicine programs on different patient groups, including those living in low-income and food-insecure households.

Recommendation 317

Recommendation Technology Management Customer 317

UpSellIt

DECEMBER 2, 2024

Website personalization increases the likelihood of conversions by offering relevant products, recommendations, or incentives at the right time. Studies show that the average cart abandonment rate for ecommerce is roughly 70% , meaning seven out of ten shoppers who add items to their cart don’t complete their purchase.

Shipping Costs 137

Shipping Costs Customer Recommendation eCommerce 137

365 Retail

DECEMBER 11, 2024

According to research, over 80% of consumers trust online reviews as much as personal recommendations. The post Leveraging User-Generated Content (UGC) for Brand Growth: A Case Study appeared first on Retail News and Events. This not only provides free content but also builds a sense of inclusion among customers.

Social Media 52

Social Media Outdoor eCommerce Customer Loyalty 52

Retail TouchPoints

APRIL 29, 2021

Retailers are turning toward a future, preferably sooner rather than later, where they leverage technology to automate processes, and rely on science rather than human guesswork to forecast and recommend the right course of action. A good place to start with a strategy tune-up is in that most fundamental of all retail levers — pricing.

Retail 279

Retail Recommendation Supplies Technology 279

UpSellIt

JANUARY 15, 2025

Personalize the Shopping Experience with AI Recommendations AI Recommendations enhance the customer journey by delivering tailored product suggestions. Reduce abandonment with personalized overlays that reflect customer interests, while AI-driven product recommendations guide them to the perfect items.

Marketing 111

Marketing Hobbies Recommendation Download 111

Retail TouchPoints

JANUARY 15, 2024

As AI hype moves toward action, new studies from chip manufacturer Nvidia and Google Cloud offer a look at the state of AI adoption in retail. But many of these tasks may just represent the low-hanging AI fruit.

Retail 312

Retail Customer Experience Technology Operations 312

Retail TouchPoints

OCTOBER 3, 2024

Buying Pet Products Adds Financial Stress A USA Today study found that more than a quarter of dog owners are spending almost $250 a month on their animal. The study added that a 25% rise in the price of pet food and an 11% rise in the cost of vet care is causing concern among consumers.

Toys 261

Toys Sporting Goods Consumer Supplies 261

Retail TouchPoints

SEPTEMBER 11, 2024

And by looking at what other BCS (blue, cabled sweater) people types like, the company can recommend other cabled sweaters that the customer will like. Over the last 10 years, we’ve studied how people respond to situations and new technology. People we’ve studied take time to think about and plan their modes.

Customer 272

Customer Shopping Carts Social Media Recommendation 272

Retail TouchPoints

AUGUST 9, 2024

TikTok users will now see Amazon product recommendations directly within the “For You” feed. A HerCampus study found that 74% of Gen Z internet users search on TikTok, with 51% preferring it over Google due to its engaging video-based format. The end result is designed to be a secure, fast and easy one-time set-up.

eCommerce 263

eCommerce Recommendation Events Consumer 263

BigCommerce

MARCH 13, 2018

From a study conducted by The Washington Post. Would you recommend Apple Pay??. Would you recommend Apple Pay? Would you recommend Apple Pay? Would you recommend Apple Pay? Would you recommend Apple Pay? The answer is a simple one — we would absolutely recommend Apply Pay to other online stores.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Kissmetrics

DECEMBER 30, 2020

And you realize this competitor ranks high because authoritative domains are linking to an old piece of content by them, which cited an outdated study related to women’s fitness. Conduct a newer version of the fitness study making authoritative sites link to your competitor. Research, stats, studies, and resources all do really well.

SEO 359

SEO Recommendation Blog Other 359

Retail TouchPoints

AUGUST 30, 2022

According to a Forrester study, personalization ranked the highest among tech investments in 2021. This placement uses advanced merchandising that enables relevant upsell and cross-sell recommendations based on the item being viewed, without the need for manual merchandising. And for a retailer, it’s bad for business.

Consumer Electronics 299

Consumer Electronics Electronics eCommerce Consumer 299

Retail TouchPoints

DECEMBER 25, 2024

This article will touch on the impact in-store and online returns make to retailers and will provide recommended strategies to offset the surge in returns this holiday season. Leybourne holds a BA in Business Studies, a DipM, and is a Fellow of the Chartered Institute of Marketing.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

JUNE 27, 2022

They are product experts, conversing with countless consumers a day where their recommendations and guidance carry meaningful weight with customers — at the point of purchase. Studies indicate that 49% of online shoppers rely on influencers while making purchasing decisions. Still, these influencer recommendations do not come cheap.

Retail 289

Retail Recommendation Games Consumer 289

Retail TouchPoints

MAY 1, 2024

Emotional connection: One study found that 70% of emotionally engaged consumers spend up to two times or more on brands they are loyal to, compared to less than half (49%) of consumers with low emotional engagement. Understanding these behavioral motivations and responses is key to creating impactful in-store moments.

Technology 312

Technology Arts Payments Customer Loyalty 312

Kissmetrics

MARCH 30, 2021

So when you highly recommend something, Google sees it relevant and you will achieve greater SEO content results. A study by Akamai revealed these stats: 40% of people will abandon a web page if it takes more than 3 seconds to fully load. A good marketing team would highly recommend to appropriately link. Yes it does.

SEO 317

SEO Social Media Blog Article 317

Retail TouchPoints

JUNE 5, 2024

AI algorithms can analyze customer data and behavior to provide highly customized and tailored recommendations, content and experiences to each shopper to drive higher engagement and conversion. Ecommerce will continue to leverage AI to power personalized recommendations and spark a more conversational experience. The end result?

eCommerce 289

eCommerce Recommendation Customer Experience Technology 289

Kissmetrics

JUNE 25, 2021

Backlinko recently conducted a study where they analyzed over eleven million search engine results pages (SERPs) on Google. But according to a recent study of more than 5 million sites, the average website takes 10.3 We are vastly exceeding the recommended weight. Remember: The recommended load time is three seconds or less.

Mobile 363

Mobile Article Recommendation Travel 363

BigCommerce

JANUARY 9, 2018

You probably didn’t need a study to prove that out. This is especially true on mobile, where on-site search experiences across 50 of the top online brands (in the study conducted by Baymard) shows the brands average mobile on-site search experience is way below customer expectation par. This makes sense. But you can.

eCommerce 378

eCommerce Mobile Merchant Services SEO 378

Retail TouchPoints

OCTOBER 29, 2021

Virtual assistants were also utilized to scour through conversational data, analyze trends and discover shopping patterns, to help make recommendations more focused. A study by Retail Dive showed that 62% of customers prefer physical stores because they can feel, touch and see the product. trillion at the end of 2019.

Customer Loyalty 258

Customer Loyalty Recommendation Supplies POS 258

Kissmetrics

JANUARY 22, 2021

A study found 99 percent of marketers find personalization advanced customer relationships. When marketers talk about personalization, they are usually referring to name tags including the receiver’s name in their email campaigns, sending abandoned cart emails, or recommending products based on past purchases. They don’t work.

Marketing 363

Marketing Recommendation Other Customer 363

Kissmetrics

NOVEMBER 4, 2020

My recommendation? And the company that comes highly recommended is Thrive Agency : Thrive Agency has been helping Amazon sellers drive sales via PPC management since its existence in 2005 and have grown into a household name with offices in 25 locations in the US. And they have dozens of impressive case studies in their portfolio.

Marketing 292

Marketing PPC eCommerce Social Media 292

Retail TouchPoints

MARCH 1, 2023

A Kantar Retail study from October 2022 recommended that brands and retailers emphasize value and making eco-friendly changes more visible to consumers as a way to sway “sustainability wannabes.”

Outdoor 286

Outdoor Recommendation Consumer Retail 286

Kissmetrics

DECEMBER 9, 2020

Look at LinkedIn Recommendations. If you’re a freelancer or are building out the testimonial section for a “work with me” page, LinkedIn is a gold mine of great recommendations and glowing reviews. Of course, you can’t get reviews on your company profile, since recommendations are only available for individuals.

Customer 301

Customer Merchant Services Recommendation Channel 301

Kissmetrics

APRIL 20, 2021

Harvard Business School conducted a research study and found that products of all kinds sell because of their benefits. Professor Albert Wenben from the University of Wisconsin-Madison conducted a study on the topic of “ Consumer Values, Product Benefits and Customer Value: A Consumption Behavior Approach.”. That’s not the case.

Other 339

Other SEO Marketing Blog 339

UpSellIt

MARCH 10, 2025

Each email featured personalized messaging and dynamic content, ensuring that shoppers saw relevant product recommendations or their previously viewed cart items. The first email was sent shortly after abandonment, followed by additional touchpoints over the next few days, creating a seamless remarketing experience.

X-cart 88

X-cart Home Furnishings Conversion Optimization Recommendation 88

Kissmetrics

OCTOBER 12, 2020

That’s why I recommend you look into becoming a Microsoft Advertising Certified Professional. Lucky for you, you’ll have access to plenty of study materials, courtesy of Google. Google Ads can make or break your marketing strategy, which is why studying it is an absolute must if you’re just getting started. Cost: Free!

Marketing 363

Marketing Social Media SEO Recommendation 363

Kissmetrics

JULY 9, 2021

Markerly studied over 800,000 Instagram accounts, each with over 1,000 followers. Experticity studied big groups of micro-influencers to see what power they held. times more conversations than average consumers when they recommended products. Nano and micro-influencers drive more engagement and hold better recommendation power.

Social Media 359

Social Media Travel PPC Recommendation 359