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AI-Powered Knowledge Graph: The Key to Personalized Customer Journeys

Retail TouchPoints

These knowledge graphs revolutionize customer journeys by enabling personalized recommendations, enhancing customer service and optimizing interactions across multiple touch points. Use Case #2: Personalized Recommendations One of the most impactful applications of AI-powered knowledge graphs is in delivering personalized recommendations.

Customer 147
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How Macy’s, Jacadi and Amazon Leverage the Bottom of the Funnel to Boost Conversions and AOV

Retail TouchPoints

But whether consumers are traveling on a path, down a funnel or simply weaving in and out of some amorphous digital web, if all goes well they still end up in the same place — checkout (or as it’s called in the traditional funnel model, conversion). The pop-up also features personalized product recommendations.

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A New Take on ‘Native Retail’: Boutique Hotel Chain Mint House Lets Travelers Shop Their Stay

Retail TouchPoints

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. Relying on our property partners to make brand recommendations is one of the ways that we’ve really grown our assortment ,” added Goltz. “We

Travel 277
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Conversational AI eCommerce Site Search with Ari Khan from Hawksearch - EP015

Groove

Ari explains why site search should be viewed as your online salesperson, guiding customers to the the products that most closely match their search intent with AI-powered recommendations, real-time suggestions, and natural language understanding. In his free time, he enjoys cooking, traveling, DJing, and the pursuit of rare pocket squares.

eCommerce 239
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Expedia Leans Further into Commerce with New Media Network and AI Tools

Retail TouchPoints

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free. At the company’s annual Explore conference, Expedia partners got an inside scoop on more than 40 new offerings, including its new travel media network , a shoppable storefront for content creators and new AI-powered solutions.

Travel 263
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Best Business Credit Cards

Kissmetrics

The best business credit cards offer features like purchase protection, membership rewards, travel insurance, and some even pay you cash. It’s tough to name just one, but I’ve narrowed down the top five that I can recommend with conviction. These can come in the form of cash back, points, travel perks, and more. Type of Rewards.

Travel 341
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Kibo Sells Personalization Platform to Centre Lane Partners

Retail TouchPoints

The transaction aims to help Kibo pursue a horizontal growth strategy in verticals outside of retail, including financial services, travel and hospitality and telecommunications, as well as to further expand its global footprint. The new standalone personalization solution provider will be branded Monetate.