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Report: Brands and Consumers Increasingly Embracing Third-Party Commerce

Retail TouchPoints

Rithum’s first annual State of 3P Commerce report, conducted by Wakefield Research, reveals how 3P commerce is growing exponentially due to consumer demand, while also helping retailers and brands weather economic volatility.

Consumer 290
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Sustainability Reporting Standards, And Frameworks, And Regulations, Oh My!

Forrester eCommerce

The first reports on the climate impact of organizations under the EU’s Corporate Sustainability Reporting Directive (CSRD) won’t trickle in until 2025 for the 2024 financial year. But that hasn’t stopped independent […]

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Food Waste Report Card: Giant Food Diverts Nearly 80 Million Pounds Since 2022

Retail TouchPoints

Giant Food has processed nearly 80 million pounds of unsold food products since the June 2022 launch of a food waste prevention program in partnership with circular economy company Divert. The impact has offset 37,000 metric tons of greenhouse gas emissions, the equivalent of taking 8,630 gas-powered cars off the road for a year.

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Convenience store crime jumps again, says ACS report

TalkingRetail

Crime cost convenience stores 316m in the last year, according to the annual crime report from the Association of Convenience Stores (ACS).

Retail 101
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Get MACH Ready: Preparing Your Business for Digital Transformation

The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Solid Holiday Sales Point to Increasing Consumer Confidence

Retail TouchPoints

Both sets of data also showed a marked increase in online spending , with Mastercard reporting a 6.7% bump in online sales year-over-year and Visa reporting a 7.1% Also in line with expectations, consumers sought out value this year, reported Mastercard, with promotions driving sales throughout the season. in 2024 versus a 16.2%

Consumer 283
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Rethinking Retail Returns

Retail TouchPoints

In a report from Radial, the average return costs retailers an estimated $27 on a $100 ecommerce order. According to a report by Deloitte , 67% of consumers check the return policy before purchasing an item and 74% of people will be deterred from making a purchase due to returns shipping fees.

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A Blueprint for B2B Commerce

Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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From Data to Decisions: Maximizing Retail Potential With AI

Uncover strategies to: Take a data-driven approach to business Effectively use platform analytics Improve decision-making and forecasting Dive into the report and begin to amplify your data and analytics.

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How to Think Through Your Composable Commerce Reference Architecture

Join experts from Orium , commercetools , and Google Cloud for this on-demand webinar and dive deep into the topics explored in the Composable Commerce Reference Architecture report, including advice for how to start prototyping and de-risking a composable transition.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

Those implementing a B2B sales and marketing intelligence solution reported that they have realized 35% more leads in their pipeline and 45% higher-quality leads leading to higher revenue and growth. However, organizations are fighting back - and winning.

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State of AI in Sales & Marketing 2025

The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out.

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The ABM Benchmark Survey

In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.