Retail TouchPoints

NOVEMBER 1, 2024

When you think of any major retailer, you probably immediately imagine a personality, a distinct vibe, or something about the company that sets it apart in the marketplace. A strong employer brand is an asset in the highly competitive retail job market, helping companies stand out and hire the best candidates.

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Retail TouchPoints

OCTOBER 2, 2024

Every interaction between a consumer and a brand is part of the overall retail experience. Understanding each of these touch points is critical for retailers to create the experiences that consumers desire. In today’s competitive retail world, static, broken, disconnected experiences won’t cut it. So the stage is set.

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Retail TouchPoints

OCTOBER 24, 2024

The top job at the pet retailer opened up following the departure earlier this month of J.K. His previous retail experience includes leadership positions at JCPenney, Payless ShoeSource, Home Shopping Network, May Department Stores and McKinsey & Co. Symancyk, who left PetSmart to lead Signet Jewelers.

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Retail TouchPoints

SEPTEMBER 27, 2024

Julie Rosen, President of Retail at Bath & Body Works , will leave the company by “mutual agreement,” as the retailer eliminates her role. The retailer also reaffirmed its guidance for its fiscal 2024, which will end in March 2025. 3, 2024, the retailer reported net sales of $1.53 million in net sales for fiscal 2023.

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Retail TouchPoints

NOVEMBER 6, 2024

Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. Click here to access the latest news on all things retail media.

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Retail TouchPoints

OCTOBER 30, 2024

Now that we are nearing his first birthday, I once again think about the retail spaces we frequent with a different lens. As retailers refresh their designs, it’s wise to examine all potential clients – like pet owners and their accompanying pets – when creating their one-of-a-kind experiences. I even frequently see pets on planes.

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Retail TouchPoints

NOVEMBER 6, 2024

Flash forward 30 years, and Zavaglia has spent nearly his entire career at the retailer, rising up the ranks to become Chief Sales Officer. However, Zavaglia’s single-employer experience is becoming less and less common, particularly in retail, where historically high attrition rates hover at around 60%. I gave him the number.

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Retail TouchPoints

SEPTEMBER 12, 2024

Retail TouchPoints interviewed 12 experts who shared their predictions for the 2024 holiday season. During the upcoming Retail Strategy & Planning Series , experts will explore these trends further to identify top tips and tactics for driving holiday sales results. In the key grocery category, Placer.ai A recent Placer.ai

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Groove

OCTOBER 22, 2024

An omnichannel retail strategy serves as a powerful way for your eCommerce store to reach a wider audience of shoppers. When combined with eCommerce website management services for cross-channel eCommerce, these platforms can be highly valuable to anyone wanting to implement an omnichannel retail strategy.

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Retail TouchPoints

AUGUST 9, 2024

Of significance to New York business owners, workers and consumers, the measure includes a new Retail Security Tax Credit , which for tax years 2024 and 2025 will provide assistance to businesses for investing in necessary equipment to protect their employees and merchandise. billion from various kinds of thefts.

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Retail TouchPoints

OCTOBER 16, 2024

While spatial planning is widely recognized as a key tool in shaping consumer behavior in brick-and-mortar environments, one crucial yet frequently overlooked aspect of retail design is lighting. Most retailers inherit spaces with standard recessed lighting and cooler temperature tones, largely due to building codes and budget constraints.

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Retail TouchPoints

SEPTEMBER 4, 2024

Nordstrom has received a bid from members of the Nordstrom family, along with Mexican department store retailer El Puerto de Liverpool , to take the company private in a deal valued at $3.76 The retailer operates a total of 370 locations, including 93 Nordstrom stores and 269 Nordstrom Rack stores. For its Q2 2024, which ended Aug.

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Retail TouchPoints

APRIL 25, 2024

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4% How can retailers capitalize on this shift and the emerging market opportunities? of all ad revenue , outpacing television advertising.

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Retail TouchPoints

OCTOBER 16, 2024

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Rise of AI in Retail Pricing The adoption of AI in retail pricing is accelerating. retailers currently use AI in their strategies, with 97% planning to increase investments in 2024.

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Retail TouchPoints

SEPTEMBER 4, 2024

For retailers, these physical locations are strategic assets that reduce transportation costs and enhance profit margins. Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping.

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Retail TouchPoints

APRIL 18, 2024

Alliance Retail Group (ARG) — a nonprofit self-negotiating ad group that helps independent grocers band together to remain competitive — has launched a retail media network (RMN) that will be powered by Swiftly. billion in retail sales. We are leveraging our consumers and our collective $16.5

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Retail TouchPoints

NOVEMBER 5, 2024

Retailers can avoid this problem by tapping into customer authentication psychology. Retail lags in authentication modernization, but not because providers aren’t interested in upgrading. As a retailer, your login process affects customer behavior and loyalty. times per day on average.

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Retail TouchPoints

NOVEMBER 20, 2024

With programmatic spend increasing and the platforms themselves launching more advanced services for advertisers of all sizes, there has never been a better opportunity for smaller retail media networks (RMNs) to compete with their larger (and until now) dominant cousins.

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Retail TouchPoints

JULY 4, 2024

Retail media. Retail media lets brands identify consumers that are in market for specific products based on their purchase behavior, reach those consumers with targeted ads to drive them down the consideration funnel, and then tie those media impressions to actual sales activity. The solution?

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Retail TouchPoints

SEPTEMBER 5, 2024

But it’s not quite new to retailers. Even many tech-savvy retailers are struggling to keep up. Large Graphical Models (LGMs) are another gen AI technology – and they’re particularly well-suited to enable retailers to uncover patterns, predict granular business outcomes and make good decisions as a result.

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Retail TouchPoints

SEPTEMBER 4, 2024

Consumer expectations are at an all-time high, and retailers need to ‘wow’ customers at every single touch point or risk losing them. This is especially true for retail companies, which rely heavily on data to forecast demand, manage inventory and obtain a unified view of their customers across all channels.

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Retail TouchPoints

OCTOBER 24, 2024

Ulta Beauty is partnering with Rokt to add non-endemic ads to its retail media network (RMN) UB Media. The partnership will help the beauty retailer unlock new revenue opportunities and deepen customer relationships during the competitive holiday season and beyond.

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Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever.

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Retail TouchPoints

JUNE 28, 2024

Image courtesy The Den) Yaron Cohen is a real estate investor and tech entrepreneur, but on the day we visited he was working the espresso machine behind the coffee bar of his latest undertaking — retail and event space The Den. When COVID hit, I really took a step back,” said Cohen in an interview with Retail TouchPoints. “I

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Retail TouchPoints

OCTOBER 21, 2024

retailers, costing billions of dollars annually. To make the issue worse, this trend shows no sign of slowing down, as fraudsters continue to develop new and innovative methods to exploit retail systems. As the threat continues to grow, DTC retailers must take proactive steps to protect their bottom line.

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Retail TouchPoints

FEBRUARY 8, 2024

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC.

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Retail TouchPoints

APRIL 23, 2024

Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through digital advertising. As Saks noted in its announcement, the retailer is one of the first in the luxury space to introduce a retail media offering.

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Retail TouchPoints

OCTOBER 10, 2024

Following are five examples of retail RFID deployments that highlight how the tech can solve various industry pain points. The more complicated a retailer’s category mix is, the more this technology can help simplify that journey,” said Steve Rowen, Managing Partner at Retail Systems Research in an interview with Retail TouchPoints.

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Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion.

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Retail TouchPoints

JULY 17, 2024

The last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. retail industry. Technology will play an integral role in helping retailers to overcome labor challenges.

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