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How Network Detection and Response Can Protect Retailers from Cybercrime

Retail TouchPoints

The past year has been brutal for big retailers when it comes to cybercrime. Retailers must adapt and expand their security capabilities to provide the necessary protection. Despite the many security tech stacks retailers employ, AI has made these attacks both more frequent and more sophisticated. trillion in 2023.)

Retail 290
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Retail Media Networks: Unwrapping Benefits for Retailers, Shoppers and Brands this Holiday Season (and Beyond)

Retail TouchPoints

The holiday season is undoubtedly one of the most competitive times for retailers and brands vying for shoppers attention and share of wallet. Unlike third-party data, which is often aggregated from external sources and may not be as precise, first-party data comes directly from the retailer, which knows their shopper best. of all U.S.

Retail 289
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Scheduling Transparency, Safety are Retail Workers’ Biggest Concerns this Holiday Season

Retail TouchPoints

As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. I’ve worked in retail jobs where they’ll post the schedule on Sunday for the week that starts the next day, and [that] makes it impossible to plan. “We

Retail 334
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Has Amazon Finally Cracked the Code for Grocery Retailing?

Retail TouchPoints

Heres what I discovered about Amazons latest wave of grocery retail development: First, a Little Fresh History Those of you who have followed the Amazon grocery saga know that the tech giant has struggled to find its footing in this category since its 2017 $13.7 billion acquisition of Whole Foods. Inside a new Amazon Fresh.

Retail 272
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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition.

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What’s Hot (And What’s Not): The Top Retail Commerce Initiatives For 2024

Forrester eCommerce

We share some of the top retail commerce initiatives retail business pros will invest in for 2024.

Retail 417
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Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies

Retail TouchPoints

With retail sales bouncing around as the UK economy chugs along, marketers in the sector are seeking the best way to keep their customers happy and prevent them from spending their money in another store. According to a study by UC Today , 90% of consumers expect to have an omnichannel retail experience when we shop.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

Now, retail success depends on integrating a blend of diverse technologies to thrive. Explore a customer-centric approach to navigating digital transformation in retail. The era of all-in-one platforms is over.

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Unleash Your Retail Potential With Composable Commerce

Join experts from Orium, Elastic Path, and Algolia for a fireside chat that will take you through the ways you can unleash your retail potential by adopting composable commerce.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. The future of retail is closer than you think - 2025 will be here before you know it. 2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges.

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Bring Your Brand Into the New Era of Online Retail

Bring your brand into the new era of retail with Orium, commercetools, and Google Cloud's Composable Commerce Reference Architecture. Download our free whitepaper to learn more.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand.

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Making Integration Easier with Composable Commerce

This concept is spreading to a wide range of domains, with retail arguably the most beneficial. Join us as we discuss: Composable commerce’s spread to retail and other domains Inventory and order management in a composable design Benefits of a consistent tech stack

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.