Retail TouchPoints

APRIL 15, 2021

When was the last time you abandoned an online shopping cart: yesterday? For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason.

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Retail TouchPoints

DECEMBER 26, 2024

To win over shoppers hearts, minds and wallets, grocery retailers need to closely examine their engagement strategies. These are just some of the questions that can kickstart retailers endeavors to fight the grocery hopping trend. Scan & go technology is another example of a solution that makes shopping highly efficient.

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Groove

NOVEMBER 17, 2024

If you'd like to ensure that your retail website works as it should each and every time, we hope you’ll find this guide helpful! Stencil also allows developers to customize shopping cart templates for added control. BigCommerce’s oft-touted 99.9

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Groove

NOVEMBER 9, 2024

BigCommerce provides ample options for retailers interested in building headless eCommerce sites. Companies can use them when: Collecting payments Managing shopping carts Facilitating logins Organizing and managing catalogs This enables businesses to build highly customized sites that produce positive user experiences.

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GetElastic

NOVEMBER 25, 2021

There are myriad reasons why your customers don’t complete a purchase; from sticker shock, to wanting to showroom an item instead prior to purchase, to simply getting distracted and abandoning the cart,andit can be something entirely unrelated to design or usability. Cart is visible throughout the experience. Move to Later.

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GetElastic

JULY 1, 2022

When it comes to eCommerce shopping carts , there are several things you should look out for that can affect your customer’s experience in meaningful ways, including: 1. Cart is visible throughout the experience. Save the Shopping Cart. Looking for more ways to improve your checkout experience?

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Retail TouchPoints

MARCH 4, 2022

Noting that cart abandonment rates in the grocery industry reached 84% during the height of the COVID-19 pandemic, Grocery Shopii Founder and CEO Katie Hotze explained how a solution was needed to better serve both retailers and their customers. that recently became a banner of the 200 -store Brookshire Grocery Co.

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Retail TouchPoints

MARCH 22, 2024

Food retailers alone lose more than 2 million shopping carts every year. Whether stolen or blown away by the wind, shopping carts can block empty parking places and intersections as well as ditches and storm drains. Traditional shopping carts also expose their stores to possible fines.

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Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. “Our

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Retail TouchPoints

JULY 17, 2024

The last few years have included incredible highs and the deepest of lows for food retailers, from finding workers during the pandemic to tackling widespread supply chain disruptions and rising costs. retail industry. Technology will play an integral role in helping retailers to overcome labor challenges.

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Retail TouchPoints

NOVEMBER 18, 2022

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies.

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Retail TouchPoints

OCTOBER 4, 2023

To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail. Competition is crazier than ever in the retail category, and really across advertising in general,” said Reduto, SVP of Client Strategy at NBCU in an interview with Retail TouchPoints. said Reduto.

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Retail TouchPoints

NOVEMBER 4, 2022

Today’s retail supply chains have evolved into complex global webs of infrastructure, vehicles and people that move products from raw material to end consumer. The delivery experience has become an extension of a retailer’s brand. For many retailers, the entire last-mile delivery process is inefficient.

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Forrester eCommerce

JULY 13, 2017

The Whole Foods acquisition by Amazon weeks ago was only the latest milepost in the latter's inexorable march to the top of retail. The company sold $136 billion worth of products in 2016 - more than any other online retailer (and just over a third of what Wal-Mart did). Read more Categories: Amazon. product content.

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Retail TouchPoints

SEPTEMBER 1, 2020

As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that they improve and optimize cleaning operations to keep customers safe and comfortable while shopping. During pre-pandemic times, shoppers visited food retailers twice a week on average, but now they only go once a week.

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Retail TouchPoints

MAY 20, 2021

The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the seamless clicks of buttons and consumers’ reliance on the internet for retail purchases. Your mousepad becomes a shopping cart to whatever you want, whenever you want it and wherever you need it.

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Retail TouchPoints

JUNE 23, 2022

Last year, the average family with K-12 students spent $848 on return to school items, while families of college students spent an average of $1,200, according to the National Retail Federation. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

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Retail TouchPoints

AUGUST 19, 2021

The service is aimed at small- to mid-size ecommerce retailers looking to compete with larger brands. Xparcel Expedited joins Xparcel Ground in helping retailers find the quickest and most affordable shipping route available, no matter where their customers live in the U.S.

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Retail TouchPoints

SEPTEMBER 10, 2021

Before COVID-19, retailers had options. Retailers knew 15% of their business was digital, and their ecommerce channel was growing. However, it was the other 85% of the business that had a retailer’s attention. A retailer’s digital ecommerce channel suddenly became critical for growth. A No-Win Payments Scenario.

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Retail TouchPoints

DECEMBER 16, 2021

The tool eliminates one of the steps needed to activate promotions, with the goal of reducing friction during the shopping journey for loyalty program members.

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Retail TouchPoints

JULY 5, 2023

Adding popular new payment options can improve the shopping experience by reducing the friction associated with checkout, making it faster and easier, but there are some pros and cons that brands should consider first. This reduction in fraud liability can result in significant cost savings for retailers.

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Retail TouchPoints

SEPTEMBER 7, 2023

The updates include new features for retailers that use the Instacart Storefront solution to power their ecommerce; updated functionality for its Caper Carts smart shopping carts; and a new app for Shopify that gives CPG brands access to Instacart Ads. ” directly in the search bar on retailers’ storefronts.

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Kissmetrics

SEPTEMBER 14, 2020

Did you know Google Shopping listings are free for most merchants to use? This means nearly any retailer can sign up for Google Shopping Actions and link their products without paying the 12% commission Google formerly collected on each sale. What Is Google Shopping Actions?

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Retail TouchPoints

DECEMBER 29, 2020

This is good news for retailers — but it may not be as good for their floors. Here are three reasons retailers should consider incorporating robotic solutions into their floor-cleaning regimen. For retailers, cleanliness is not optional. Improved Perception. This includes harmful viruses and bacteria. Decreased Costs.

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Retail TouchPoints

APRIL 23, 2021

Chicago-based marketing agency Tacklebox Brand Partners has worked with a collection of small businesses in the city’s North Shore area to launch a “virtual shopping district” that allows consumers to view and buy products from a range of local merchants through one central website.

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Retail TouchPoints

MAY 27, 2021

More and more retailers are jumping on the marketplace bandwagon — Lands’ End , Hudson’s Bay and Woolworths in Australia are just a few of the new entrants this year alone. If you’ve noticed a lot of new third-party marketplaces popping up lately, you’re not imagining things.

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Retail TouchPoints

MARCH 13, 2023

These highly valuable customers were coveted by online retailers across categories, reshaping the internet economy according to their preferences. The key themes provide important clues for online-only and omnichannel retailers alike as they look for a winning strategy during these uncertain economic times. What Loyalty?

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Retail TouchPoints

NOVEMBER 22, 2022

Although product and pricing remain key to acquiring customers in the retail space, it’s the top-notch, memorable experience a brand delivers that makes them stay. Brands can now utilize shopping cart integrations to enable secure payment in digital messaging apps, significantly decreasing the likelihood of an abandoned cart.

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Retail TouchPoints

OCTOBER 26, 2023

And that mentality of empowering people’s entrepreneurial drive extends inside the organization as well, where Home Depot has built a robust retail media operation that began long before “retail media” was a commonplace term. And that parlays easily into retail media.

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Retail TouchPoints

OCTOBER 8, 2024

Albertsons Media Collective will integrate rewards app Fetch into its retail media network (RMN) offerings, using Fetch Points to incentivize consumers to try products, add more to shopping carts and maintain relationships with their favorite brands. To read more of our retail media coverage click here.

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Retail TouchPoints

JUNE 23, 2023

The news broke three months after the retailer announced that it would close eight other locations across the U.S. Closing some Amazon Go stores may help the retail giant focus on its full-size grocery operations, which CEO Andy Jassy said was an area Amazon was prepared to “go big” on in February.

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Retail TouchPoints

DECEMBER 14, 2023

The retailer piloted the Licensed Colorist OnDemand in two states in August and it’s now available in all 50 states. Sally Beauty has launched a new service offering free, on-demand digital hair coloring consultations with licensed professionals.

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Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Retailers Will Continue Pushing Earlier Promotions ….

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Retail TouchPoints

MAY 3, 2021

As another Earth Day comes and goes, I couldn’t help but think about what we in the retail industry can do differently to reduce our carbon footprint and restore equilibrium. Some retail industry leaders have begun to elevate their aspirations of net-neutrality impacts to focus on regenerative actions.

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Retail TouchPoints

APRIL 6, 2021

Returns in the retail industry have always posed a challenge. The rise of ecommerce as a percentage of overall retail sales is a major factor in the increasing rate of returns, which by some estimates account for roughly 10% of in-store purchases but 40% of online purchases.

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Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

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