Retail TouchPoints

JANUARY 3, 2023

subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines.

Subscription 278

Subscription Beauty and Health Food and Beverages Shipping Costs 278

Retail TouchPoints

MAY 16, 2024

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T , developed in partnership with Retail TouchPoints , reveals that most consumers ( 64% ) believe there is a distinct difference between these two types of programs.

Subscription 264

Subscription Consumer Supplies Retail 264

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

JUNE 3, 2022

Subscription meal kit service Blue Apron is ditching the “subscription” for a new offering on Walmart ’s third-party marketplace, giving Walmart customers access to a selection of on-demand meal kits with no recurring payments required. The company said it plans to expand its offerings on the platform in the coming months.

Subscription 305

Subscription Payment Services Fulfillment eCommerce 305

Retail TouchPoints

JUNE 24, 2022

“Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In fact, there’s strong evidence that subscriptions are still in a growth mode, albeit a slower one than previously. 3 Ways to Fix the Subscription Commerce Model.

Subscription 290

Subscription Beauty and Health Shipping Costs Consumer 290

Retail TouchPoints

OCTOBER 18, 2024

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement.

Subscription 263

Subscription Payment Services Consumer Information 263

Retail TouchPoints

MAY 5, 2021

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. and Columbia, S.C.

Subscription 299

Subscription Food and Beverages Customer Retail 299

Retail TouchPoints

JULY 2, 2024

There’s no denying that the subscription economy is booming. Pre-billing reminders help keep customers informed about upcoming charges, significantly reducing the likelihood of chargebacks, especially for annual subscriptions. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

JULY 22, 2024

Edible Brands , the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com , that offers subscription delivery of premium fresh fruits. FreshFruit.com will tap into Edible’s retail footprint and logistics network, which reaches nearly 80% of U.S.

Subscription 277

Subscription eCommerce Consumer Marketing 277

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. consumer now pays for four different video streaming subscriptions. There are subscription shopping services now available too. Consumers grow to rely on their subscription service providers. The average U.S.

Subscription 279

Subscription Merchant Services Shipping Costs Food and Beverages 279

Retail TouchPoints

OCTOBER 5, 2021

In response, Rent the Runway closed its retail stores , did away with its unlimited subscription plan and launched into resale. Rent the Runway has proven that the fashion industry is inevitably ripe for that same disruption, pioneering the access model for retail.”. million from $256.9 million in 2019.

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Subscription Accessories Fashion Apparel 320

Retail TouchPoints

APRIL 23, 2024

cities, Amazon is making its grocery delivery subscription available to all Prime members in the U.S. The subscription also includes one-hour delivery windows at no extra cost, unlimited 30 -minute pickup on orders of any size and priority access to Recurring Reservations for a weekly grocery order. Following a pilot in three U.S.

Subscription 263

Subscription Specialty Retailers Fulfillment Marketing 263

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. Lily’s Kitchen was able to integrate the Ordergroove subscription tools into its existing ecommerce platform.

Subscription 299

Subscription eCommerce Platforms eCommerce Management 299

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. Membership club Vivrelle , which provides access to a shared closet of designer handbags, jewelry and diamonds, has secured $26 million in Series A funding.

Subscription 299

Subscription Jewelry Fashion Operations 299

Forrester eCommerce

OCTOBER 2, 2023

This week, Costco joined the list of retailers looking to capture the hearts and minds of consumers who are frustrated with their healthcare experience. Today, Sesame offers both a one-time visit model and a subscription model known as […]

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Subscription Retail Consumer Customer 416

Retail TouchPoints

JANUARY 19, 2022

7-Eleven has joined a growing roster of grocery and convenience chains offering subscription delivery with the debut of the 7NOW Gold Pass service. 7-Eleven first launched delivery in 2018 via the 7NOW app. Now, for $5.95

Subscription 264

Subscription Customer eCommerce Customer Experience 264

Groove

NOVEMBER 17, 2024

If you'd like to ensure that your retail website works as it should each and every time, we hope you’ll find this guide helpful! It includes upgrades and updates in the monthly subscription cost, ultimately helping businesses eliminate technical debt and reduce expenses. BigCommerce’s oft-touted 99.9

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. Products available include everything from pet food and supplements to diapers and paper towels.

Subscription 264

Subscription Apparel Reference Information 264

Retail TouchPoints

OCTOBER 23, 2024

Wayfair has introduced Wayfair Rewards , a loyalty program with a $29 annual subscription price.

Shipping Costs 278

Shipping Costs Shipping Subscription Events 278

Retail TouchPoints

MARCH 24, 2023

A+E Networks and Direct Wines have teamed up to create a new wine subscription program catering to viewers of the Lifetime network.

Subscription 295

Subscription Shipping Costs Social Media Games 295

Retail TouchPoints

APRIL 15, 2022

The Peloton app subscription for members who do not use company equipment will remain $12.99 Beginning June 1, 2022, Peloton’s monthly North America All-Access membership fee will increase to $44 from $39 in the U.S. and $55 from $49 in Canada. Pricing for international memberships in other areas of the world will not change.

Subscription 312

Subscription Improvements Marketing Other 312

Retail TouchPoints

NOVEMBER 5, 2024

The online retailer will now offer same-day grocery delivery from select FoodMaxx locations in Central and Northern California, including stores in Bakersfield, Hayward, Sacramento, San Jose. Weder added that just 3% of the population in Mexico currently buys groceries online, so “the growth opportunity is immense.” and Turlock.

Specialty Retailers 271

Specialty Retailers Subscription Online Retail Customer 271

Retail TouchPoints

AUGUST 17, 2021

a month, the new FreshPass subscription service offers unlimited free delivery on orders of $30 or more, and free 2-hour grocery delivery and Drive Up & Go shopping in select markets. However, even as conditions improved, shoppers haven’t completely returned to their old ways, with just 62% returning to stores so far this year.

Subscription 290

Subscription Download Consumer Improvements 290

Groove

OCTOBER 14, 2024

A site that loads quickly and functions correctly is the bare minimum that today's customers expect from an online retailer. It can harm your reputation, result in fewer sales, and cause people to shop at other retailers (a change that could become permanent).

Management 331

Management eCommerce Improvements Customer Experience 331

Retail TouchPoints

SEPTEMBER 13, 2022

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. Despite the decrease, the number of active subscribers was still 27% higher than the 97,614 figure from the same period in 2021. .

Subscription 292

Subscription Customer Experience Operations Improvements 292

Retail TouchPoints

MARCH 22, 2023

Petco has teamed up with Freshpet to offer subscription delivery of fresh dog food as consumer interest in direct-to-doorstep pet meal plans increases. Source: Petco The fresh and frozen pet food category is expected to grow 3X to 4X in the next four years, reaching up to $6 billion , according to Nielson IQ.

Subscription 263

Subscription Omnichannel Consumer Customer 263

Retail TouchPoints

OCTOBER 25, 2024

Current subscribers of BarkBox and Super Chewer , a monthly subscription of tough toys, can add Pet Crocs to their next box, while new subscribers can receive them as a welcome gift when they sign up. Bark , the omnichannel dog brand and creator of BarkBox , is partnering with Crocs on a new foot, er, paw-wear collection for furry friends.

Toys 277

Toys Subscription Gifts Supplies 277

Retail TouchPoints

JULY 12, 2024

Hallmark is revamping its streaming service and integrating retail and product benefits into the price of a subscription, with the goal of creating an “unparalleled Hallmark lifestyle experience.” ” Hallmark joins a growing roster of content providers linking their subscription services to retail and other benefits.

Subscription 263

Subscription Gifts Retail Other 263

Retail TouchPoints

NOVEMBER 29, 2023

And while, unlike Amazon and Walmart, Instacart has traditionally been focused on the single retail vertical of grocery, that also is changing. Instacart has been steadily advancing into non-food categories through partnerships with retailers including Dollar Tree , Camping World , PetSmart , and most recently, JD Sport.

Subscription 264

Subscription Food and Beverages Books Customer 264

Groove

OCTOBER 30, 2024

While B2B eCommerce involves commercial exchanges, B2C consists of retail sales. Larger transactions: From bulk orders to subscription models, B2B companies often sell high-value products and services, resulting in bigger transactions. This differs from B2C eCommerce, which refers to transactions between businesses and individuals.

B2B 287

B2B Payment Services eCommerce B2C 287

Retail TouchPoints

FEBRUARY 8, 2024

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC.

Payments 312

Payments Payment Services Retail Channel 312

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns.

Retail 336

Retail Shipping Costs Supplies Shopify 336

Retail TouchPoints

SEPTEMBER 13, 2022

Foley was CEO from the founding through February 2022, when current President and CEO Barry McCarthy was appointed as the retailer pursued cost-cutting measures, including 2,800 layoffs. Both subscriptions include the cost of an All Access Membership and unlimited access to Peloton’s entire library of live and on-demand classes.

Subscription 263

Subscription Retail Accessories Apparel 263

Retail TouchPoints

APRIL 20, 2023

Retailers can upload a standard 3D media file into the CMS, at which point Obsess’ patented rendering technology converts it into a proprietary web-compatible format for large-scale 3D environments.

Social Media 261

Social Media Retail Subscription Games 261

Retail TouchPoints

NOVEMBER 1, 2024

Brands and retailers are investing extensively in their influencer marketing strategies — and in many cases they are not only diversifying the types of creators they partner with but the vehicles they use to tell stories. The creator economy is made up of about 207 million creators worldwide, and this sector is predicted to grow 22.5%

Social Media 293

Social Media Arts Subscription Technology 293

Retail TouchPoints

NOVEMBER 5, 2024

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts.

Document 162

Document Recommendation Subscription Supplies 162

Retail TouchPoints

SEPTEMBER 6, 2023

Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. As per a fact sheet recently published by the FTC , the proposed rule change takes things a step further by mandating the subscription cancellation process be as simple as the sign-up process.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284