Retail TouchPoints

DECEMBER 31, 2024

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. of all purchased goods were returned to retailers. of all purchased goods were returned to retailers.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

UpSellIt

DECEMBER 2, 2024

Rising Customer Acquisition Costs for Ecommerce Retailers Customer acquisition costs (CAC) are on the rise, making it more challenging for ecommerce retailers to maintain profitability. CAC refers to the total expense that is involved in acquiring a new customer, which can include ad spend, marketing efforts, and sales strategies.

Shipping Costs 137

Shipping Costs Customer Recommendation eCommerce 137

My Wife Quit Her Job

SEPTEMBER 9, 2021

If you want to know the cheapest way to ship packages or if you run an ecommerce business and want to keep your shipping costs down, this article will teach you all of the cheap shipping methods I use for my 7 figure online store. The post What Is The Cheapest Shipping Option – USPS, FedEx Or UPS?

Shipping Costs 386

Shipping Costs Shipping Article eCommerce 386

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

Shipping Costs 306

Shipping Costs Shipping Fashion Fulfillment 306

lateshipment

MARCH 3, 2025

Imagine a world where your shipping process runs like a well-oiled machineno missed deliveries, no tracking nightmares, and definitely no irate customers flooding your inbox. Well, welcome to the reality of automated shipping. What is Shipping Automation? Sounds like a dream? Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This not only adds up to the cost of returns and exchanges but can also prevent customers from shopping from you in the future. What is Shipping Protection Software?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Retail TouchPoints

DECEMBER 9, 2024

The advent calendar has long been a holiday staple, but in the last few years a new variation has soared in popularity luxury advent calendars, ranging in price from hundreds to thousands of dollars. Reader beware, googling this topic will take you down a very expensive rabbit hole, so hold onto your wallet.)

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

Retail TouchPoints

NOVEMBER 21, 2024

Building Flexibility in Forecasting for Variable Advertising Costs TV advertising is still the most common form of advertising in the U.S., The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. with streaming also in the top five. The list continues.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

lateshipment

FEBRUARY 20, 2025

To navigate this risk confidently, you need a safety net: shipping protection. In this handy guide, we’ll dive into what shipping protection is, why it’s essential, and how to overcome common challenges like a pro. What is Shipping Protection? But with shipping protection , there’s a safety net.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer Experience 130

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

JANUARY 1, 2025

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

OCTOBER 24, 2024

How a Shipping Price Limit is Actually Helping Jacadi Increase AOV Not every brand has the scale or logistical infrastructure to offer fast, free shipping on every purchase, and more and more consumers don’t necessarily expect them to. “If you think about it, checkout should be one of the happiest moments in the online world.”

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

NOVEMBER 8, 2024

Wayfair introduced its paid loyalty program Wayfair Rewards last month , offering 5% back in rewards across Wayfair’s brands and free shipping regardless of order size for a $29 annual fee. In May 2024 Wayfair opened its first large-format store in the Chicago suburb of Wilmette, Ill.,

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

My Wife Quit Her Job

JANUARY 25, 2023

The best shipping software programs integrate seamlessly with online stores and marketplaces, allowing you to fulfill customer orders smoothly and still make a healthy profit. This guide to the best shipping software programs will help, by covering key features, pricing, and pros and cons.

Shipping Costs 296

Shipping Costs Shipping Fulfillment eCommerce 296

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

UpSellIt

DECEMBER 20, 2024

Price drop alerts tap directly into the psychology of excitement and reward, creating a dopamine-driven rush that makes shoppers eager to act. Imagine receiving that long-awaited email letting you know the running shoes youve been eyeing are finally at a discounted price. This is the exact moment these alerts are designed to spark.

Shipping Costs 123

Shipping Costs Customer Loyalty Mobile eCommerce 123

Groove

OCTOBER 27, 2024

It’s crucial to choose an eCommerce platform that will support a variety of your business needs, including complex pricing options, customer account management, and bulk ordering. B2B cycles tend to be far longer than B2C due to higher price points and the need to appease multiple stakeholders.

B2B 329

B2B eCommerce B2C Shipping Costs 329

lateshipment

MARCH 3, 2025

It slashes your margins, jacks up your costs, and can even tarnish your brand reputation. Essentially, they’re manipulating the system for their own benefit and at your expense. A less expensive item in place of a more expensive one. Price Arbitrage This fraud takes advantage of price differences.

Shipping Costs 130

Shipping Costs eCommerce Management Electronics 130

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon. Sometimes a piece of content may hit, but most often, it doesn’t.

Shipping Costs 276

Shipping Costs Customer Multi-channel Consumer 276

Retail TouchPoints

JANUARY 5, 2024

The technology will help Aldi centralize global shipping volume, increase cost transparency and improve its control over the movement of goods throughout the supply chain, as well as develop a strategic ocean freight procurement strategy. In the U.S.,

Shipping Costs 277

Shipping Costs Supplies Shipping Management 277

Retail TouchPoints

FEBRUARY 26, 2025

Website Security and Fraud Detection Fraud on your website can cost you far more than the cost of the fraudulent order. Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. Along with other types of friendly fraud, this common scam costs retailers $100 billion a year.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

lateshipment

MARCH 15, 2025

This in turn can lead to unnecessary costs for your business in the form of: Low customer retention rate (CRR) – Your retention rate is a metric that shows whether your customers are happy doing business with you, to the extent of staying as your customer for an extended period.

Shipping Costs 130

Shipping Costs Shipping Customer Definition 130

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

Retail TouchPoints

FEBRUARY 21, 2024

Beginning March 23 online and in most of its stores, Target will offer a Diane von Furstenberg collection consisting of more than 200 items, most priced under $50. The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point.

Shipping Costs 275

Shipping Costs Accessories Apparel Supplies 275

Retail TouchPoints

DECEMBER 27, 2024

Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions. But deals arent everything. Gen Z has a sharp sense for disingenuousness.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. Far fewer respondents ( 56% ) said that more expensive product assortments would lead them to have higher expectations. “We

Shipping Costs 264

Shipping Costs Consumer Mobile Channel 264

Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Now that the ecommerce boom is slowing though, the company is looking for ways to offset those added costs, and the logistics regionalization effort is one of them.

Shipping Costs 278

Shipping Costs Fulfillment Travel Shipping 278

lateshipment

MARCH 8, 2025

For instance, if a customer wants to make an expensive online purchase, a return policy that explicitly states, “Hassle-free returns within 30 days, no questions asked,” eases their concerns about spending a large sum of money on something they haven’t seen in person. Shipping costs: Who pays for return shipping?

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

lateshipment

MARCH 16, 2025

You’re running a business, shipping out packages left and right, and then A package gets delayed, goes missing, or arrives looking like it went through a wrestling match with a grizzly bear. Businesses are missing out on a whopping $3 billion in shipping refunds every single year. Okay, let’s get real for a minute.

Payment Services 130

Payment Services Shipping Costs Shipping Document 130

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

JULY 5, 2022

Additionally, rising shipping costs , talent shortages and the ease with which consumers can compare offers online make ecommerce profitability a particularly tough challenge. The grocery sector in particular is really feeling this profitability pressure. Some of this is organizational.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323