Retail TouchPoints

DECEMBER 27, 2024

But reaching them requires more than flashy social campaigns or discounts theyre more resilient to being marketed to as well as ham-fisted attempts to study them. Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. But deals arent everything.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

UpSellIt

DECEMBER 20, 2024

Price drop alerts tap directly into the psychology of excitement and reward, creating a dopamine-driven rush that makes shoppers eager to act. Imagine receiving that long-awaited email letting you know the running shoes youve been eyeing are finally at a discounted price. This is the exact moment these alerts are designed to spark.

Shipping Costs 123

Shipping Costs Customer Loyalty Mobile eCommerce 123

Retail TouchPoints

JUNE 27, 2022

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 276

Shipping Costs Omnichannel Customer Retention Retail 276

Retail TouchPoints

FEBRUARY 26, 2025

A recent study found that three-quarters of consumers will avoid a brand after a cybersecurity issue, and more than 40% assume that brands are to blame when an incident occurs. Website Security and Fraud Detection Fraud on your website can cost you far more than the cost of the fraudulent order.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

lateshipment

JANUARY 23, 2020

As a retailer who ships to your customers, have you struggled to decode which carrier is the best for your business? When it comes to choosing between carriers, there are a number of critical factors to keep in mind, such as shipping rates, services, and overall value. DHL, on the other hand, specializes in international shipping.

Shipping Costs 251

Shipping Costs Shipping Operations Games 251

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

JUNE 8, 2021

The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping. When NuFACE implemented a free-shipping threshold, the skin care company saw orders increase by 90%. Negotiate shipping rates.

Shipping Costs 200

Shipping Costs Shipping Shopping Carts Small Business Retail 200

lateshipment

JULY 10, 2020

Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. That way, you’ll be best positioned to get the most out of your shipping insurance. . Shipping Insurance Overview: Major Shipping Carriers.

Shipping Costs 211

Shipping Costs Shipping Document eCommerce 211

Retail TouchPoints

JULY 5, 2022

Whether that “New Normal” has arrived yet is open to debate, but a recent study from Publicis Sapient and Salesforce indicates that new headwinds — in the form of inflationary and inventory pressures — have shifted retail leaders’ focus once again, this time toward profitability. . UK, Germany and Australia.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

Retail TouchPoints

DECEMBER 25, 2024

In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. The Cost of Processing Returns According to the National Retail Federation , over $100 billion was estimated to be lost to return scams in 2023 alone.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

BigCommerce

DECEMBER 13, 2017

Those millions sold have been made selling a variety of products, among various industries, at a mix of price points and using several different methods. A Case Study: How to Sell to — and on — Amazon. The total cost of labor and materials was less than most people’s weekly grocery bill. Editor's Note. Actual Factory.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? There are a few basic things you need to keep in mind while choosing an ecommerce platform for your business such as necessary functionality, cost and what types of third party integrations are needed.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

Retail TouchPoints

NOVEMBER 4, 2021

Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs. They’re taking these higher prices and factoring that into their purchasing, and instead prioritizing the acquisition of goods.”. Shortages and Sticker Shock Heighten Holiday Stress.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

OCTOBER 12, 2022

Inflation, the war in Ukraine and other global concerns have put a damper on many shoppers’ sustainability demands —leaving just 18% of the population identifying as Eco Actives, consumers for whom reducing their waste remains a firm habit, according to Kantar’s Who Cares, Who Does 2022 study. Offer a better value.

Shipping Costs 263

Shipping Costs Supplies Article Consumer 263

BigCommerce

AUGUST 8, 2017

Want some expert help – for no additional cost? If you want email addresses, Facebook is the place to go, with many advertisers reporting costs below $1 per lead. Free shipping. How Facebook Advertising is Priced. 28 cents and the cost per 1,000 impressions (CPM) was $7.19. How Instagram Advertising is Priced.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Kissmetrics

FEBRUARY 4, 2021

While online stores tend to have fewer expenses, e-commerce overhead can quickly add up. As a business owner, you should always be looking for ways to cut costs. Which costs can you forgo, and which do you need? Let’s look at the most effective ways to reduce your online store costs. Fixed Overhead Costs.

eCommerce 275

eCommerce Shipping Costs Payment Services Reference 275

BigCommerce

JUNE 27, 2017

Not only do you have to take care of daily operations — stocking items, arranging shipping, sourcing the best prices, etc. — Other factors” here include the assumption that the number of visitors and the product prices will remain the same. For example, some customers may find your shipping prices prohibitively expensive.

Shipping Costs 416

Shipping Costs SEO Shipping eCommerce 416

Retail TouchPoints

JULY 12, 2024

For VCs backing ecommerce upstarts, exponential growth and expansion often focuses on speed and a “growth at any price” mindset. CLV Isn’t Just Important — it’s the Difference Between Boom and Bankruptcy A 2022 study revealed that ecommerce acquisition costs rose by 222% over an eight-year period ending when the study took place.

Customer Loyalty 286

Customer Loyalty Customer Shipping Costs Shipping 286

BigCommerce

AUGUST 23, 2017

If you’ve lost your job or been hit with unforeseen expenses, your motivation and strategy will be much different than that of an upcoming entrepreneur. There is the entrepreneur who is motivated by making money in a clinical sense, who is content drop-shipping or selling products purchased wholesale. This is shown in Picture 2 below.

Shipping Costs 83

Shipping Costs Shipping Clothing Other 83

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. However, multiple studies have found that the opposite is true.

Shipping Costs 289

Shipping Costs eCommerce Customer Shipping 289

BigCommerce

DECEMBER 1, 2017

Not only are they incurring the additional shipping costs, but they also are not able to interact with their purchase in person as they would in a physical store. Discover how to create your shipping and returns policy , including: General guidelines. Who pays for shipping? Be prepared to eat the cost of your mistakes.

Shipping Costs 419

Shipping Costs eCommerce Merchant Services Shipping 419

Retail TouchPoints

NOVEMBER 3, 2021

Retailers had wanted to do this before as a way to save on labor costs.”. Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. trillion worldwide, equivalent to both 10.3% of all in-store sales and the GDP of Canada.

Payment Services 363

Payment Services Shipping Costs Electronics Fulfillment 363

Retail TouchPoints

OCTOBER 11, 2022

noting multiple deliveries were stolen, according to a study from Safewise. Shoppers are more price conscious than ever right now, and our online shoppers are looking for ways to balance shipping costs with speed, convenience and security,” Nigrelli continued. More than 210 million packages were reported missing from U.S.

Shipping Costs 264

Shipping Costs Shipping Fulfillment eCommerce 264

BigCommerce

MAY 1, 2018

Everyone has a circle of competence created through study and experience. According to a study by BARC , some benefits of using big data include: Making better strategic decisions (69%). Cost reductions (47%). It costs 5x less to retain customers than acquire new ones and loyal customers spend up to 67% more than new customers.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

SEPTEMBER 25, 2023

Goldsby, who discussed supply chain issues with Retail TouchPoints in May 2022 , shared his thoughts on ways the industry can make supply chains both more reliable and cost-effective moving forward. What happens as you elevate that service level, to 85% or 95% or 100% , is that the [cost] curve starts to skyrocket — it becomes exponential.

Supplies 306

Supplies Shipping Costs Fulfillment Customer Experience 306

BigCommerce

AUGUST 3, 2017

You might have offers that run all year round or maybe you have a few offers that are permanent such as “free shipping.” Notice how Don Wood’s Ford Racing Parts does it: You can’t miss the Free shipping offer with a banner of that size. I won’t pay for shipping. The solution is simple: provide free shipping.

eCommerce 836

eCommerce Shipping Costs BigCommerce Payments 836

Retail TouchPoints

JULY 14, 2021

Plus, with dynamic pricing becoming more mainstream, changes in competitors’ prices are key data as well. Without a willingness to share data and become more strategic partners, the relationship-building process is an expensive one. RTP: Data sharing is a key recommendation that underlies this report.

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Wiser

SEPTEMBER 5, 2023

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

UpSellIt

APRIL 14, 2021

Price sensitivity is a complex phenomenon that varies from person to person and is influenced by a variety of factors. Luckily, there are some excellent strategies that you can employ to convert price sensitive shoppers. Let’s take a closer look at what price sensitivity is and which strategies are right for you.

Shipping Costs 173

Shipping Costs Comparison Shopping Payment Services Shipping 173

Retail TouchPoints

JUNE 2, 2023

A recent study found that 2023 Easter candy sales exceeded projections, with Americans spending $3.3 It can have negative consequences for the recycling process, as it can lead to contamination of the recycling stream, making it more difficult and expensive to sort and find the materials that are actually recyclable. billion in 2022.

Shipping Costs 296

Shipping Costs Consumer Shipping Information 296

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Determine your shipping costs.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

APRIL 8, 2022

Goods are held up by shipping container shortages, congested ports and a long-simmering lack of truck drivers that’s worsened with unprecedented resignation and retirement rates. While savings are a key outcome, true procurement difference-makers move beyond the basic practices of negotiating prices and bidding on contracts.

Shipping Costs 279

Shipping Costs Shopping Carts Supplies Shipping 279

Retail TouchPoints

JULY 19, 2023

According to a recent study , price, quality and convenience are still consumers’ top buying criteria for products. However, with high inflation costs continuing to be felt across the U.S., the reality of a high price tag for eco-friendly packaging may be in conflict with sustainability preferences.

Shipping Costs 246

Shipping Costs Supplies Reference Shipping 246

BigCommerce

APRIL 24, 2018

Understandably, this decision has wide-ranging implications –– to your customers in engaging with your brand and reducing friction of getting the product they need, to your employees that have to implement campaign strategies, and to your bottom line in terms of sales growth as well as cost of maintenance and installation.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

MAY 2, 2022

According to a study by the Öko-Institut in Berlin, ecommerce overall results in significantly lower carbon emissions than brick-and-mortar retail sales, mostly thanks to savings in heating and electricity. But online purchases still have a significant environmental cost, even if it is lower than that of physical retail stores.

eCommerce 334

eCommerce Shipping Costs B2B Clothing 334

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

Supplies 279

Supplies Shipping Costs Fulfillment Shipping 279