Retail TouchPoints

APRIL 3, 2025

Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise. We have a long history of supplying the elite off-price companies with great deals that make their customers keep coming back, he said.

Small Business Retail 147

Small Business Retail Shipping Costs Games Supplies 147

Retail TouchPoints

NOVEMBER 21, 2024

Building Flexibility in Forecasting for Variable Advertising Costs TV advertising is still the most common form of advertising in the U.S., The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. with streaming also in the top five. The list continues.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

DECEMBER 17, 2024

More broadly, technology infusion is driving tighter integration when it comes to next-generation ecommerce, which means that discrete capabilities such as search functionality and inventory visibility will become increasingly interconnected. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

JANUARY 1, 2025

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

Management 320

Management Shipping Costs Reference Retail 320

lateshipment

MARCH 3, 2025

Imagine a world where your shipping process runs like a well-oiled machineno missed deliveries, no tracking nightmares, and definitely no irate customers flooding your inbox. Well, welcome to the reality of automated shipping. What is Shipping Automation? Sounds like a dream? Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

Retail TouchPoints

DECEMBER 27, 2024

Our data at Rival Technologies revealed that Gen Z shops just two to three times per month. Minimal-touch shopping and buying processes and flexible shipping options will keep your Gen Z customers coming back. Rethink Your Discounts With inflation driving up prices, its no surprise that Gen Zers are drawn to discounts and promotions.

Social Media 278

Social Media Retail Shipping Costs Mobile 278

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 278

Shipping Costs Fulfillment Shipping Customer Loyalty 278

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

Shipping Costs 289

Shipping Costs Shipping Merchant Services eCommerce 289

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — The least we can do is set them up for success with the right technology. This is one situation you want to avoid at all costs. Associates have to be omnichannel fulfillment specialists. Probably not.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

OCTOBER 11, 2024

It’s almost always the first to embrace new waves of innovation, test and deploy new technologies, and integrate them into their businesses to create new, dynamic experiences to benefit customers, employees and ultimately — ROI. Likewise, very few in these centers are technology experts.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

MAY 24, 2022

Earlier this year, the company also unveiled a new initiative with Living Ink Technologies to use algae-based ink (more sustainable because it’s carbon neutral and renewable) on its hang tags. Instead, I want to replace single-use materials with technology. Preview of Patagonia’s new hang tag design.

Technology 363

Technology Shipping Costs Apparel Information 363

Retail TouchPoints

MAY 10, 2023

While many brands try to shave pennies off transactional transportation costs, that won’t drive long-term success in retail locations. CPG brands that DO find success are proactive and utilize technology to increase order visibility and analyze performance data.

Supplies 278

Supplies Technology Shipping Costs Food and Beverages 278

BigCommerce

JANUARY 3, 2018

When an item is ordered from your site, the supplier will then ship the product directly to your customer. Between scams, fees and just plain difficult to find suppliers – using dropshipping to launch or expand your business is often cumbersome, and expensive in both time and cash. Company Product Category Sign Up Cost.

Shipping Costs 419

Shipping Costs Jewelry Toys Clothing 419

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

JANUARY 5, 2024

The technology will help Aldi centralize global shipping volume, increase cost transparency and improve its control over the movement of goods throughout the supply chain, as well as develop a strategic ocean freight procurement strategy. In the U.S.,

Shipping Costs 277

Shipping Costs Supplies Shipping Management 277

Retail TouchPoints

DECEMBER 1, 2021

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

FEBRUARY 26, 2025

Technology makes it easy for criminals to spin up these imposter ads and sites at scale. Website Security and Fraud Detection Fraud on your website can cost you far more than the cost of the fraudulent order. Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

MARCH 26, 2021

At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Here are a few examples of how technology enhances customer experience and strengthens brand value.

Customer Experience 312

Customer Experience Technology Customer Fulfillment 312

Retail TouchPoints

MARCH 30, 2022

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

Shipping Costs 264

Shipping Costs Shipping Payment Services eCommerce 264

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. Riding a serious hype wave, RFID was sure to be the next big thing in supply chain execution technology. The upshot of the readers being too expensive was simple: from a cost standpoint, RFID was only viable for the DC.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

MARCH 6, 2024

Returns are a major cost of doing retail business of any kind, but especially online. In an effort to reduce sizing-related return rates, some fashion brands are working with Fit:Match.ai, a ‘digital twin’ matching platform that uses AR body-scanning technology designed to help shoppers select their size more accurately.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

APRIL 25, 2023

On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint. The furniture and home goods space is another sector of the market that’s seeing increased applications of this technology.

Technology 277

Technology eCommerce Shipping Costs Games 277

Retail TouchPoints

AUGUST 19, 2022

Is it at the price point I’m willing to pay? For one product, the lowest price may be more important, but for another product, that may not be my driving force.”. But consumers aren’t just buying items online and having them shipped to the house. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 278

Technology Shipping Costs Omnichannel Mobile 278

Kissmetrics

MARCH 17, 2021

A better solution may be to reduce your Cost of Goods Sold. If you’re ready to make more money without selling more products, here’s a recap of COGS and specific strategies to lower expenses. A Quick Recap of Cost of Goods Sold (COGS). A Quick Recap of Cost of Goods Sold (COGS). What Is Cost of Goods Sold?

Shipping Costs 265

Shipping Costs Payment Services Payments eCommerce 265

Retail TouchPoints

APRIL 19, 2024

The solution may be a small but mighty technology that is already developed and in use: RFID chips. What RFID Technology will do for the Retail Sector RFID stands for “radio frequency identification.” The critical insight RFID technology provides is whether or not a product is successful.

Technology 264

Technology Supplies Apparel Shipping Costs 264

Retail TouchPoints

DECEMBER 5, 2022

Party City has been faced with both challenges that are affecting retail in general — such as inflation and higher shipping costs — and those that are unique to its business, such as a helium shortage. Party City is working to ease the pressure by cutting $30 million in costs, including by laying off 19% of its workforce.

Shipping Costs 326

Shipping Costs Supplies Operations Shipping 326

Retail TouchPoints

DECEMBER 25, 2024

In these cases, the return cost can often exceed the value of the item, leading to a loss in profits for retailers. The Cost of Processing Returns According to the National Retail Federation , over $100 billion was estimated to be lost to return scams in 2023 alone.

Shipping Costs 162

Shipping Costs Social Media Electronics Customer Loyalty 162

Retail TouchPoints

MAY 2, 2023

There are hefty fees for merchants when it comes to returns — shipping is costly and restocking takes time and money, which can take a toll on any business. Oh, ship… Inflation has been increasing, which likely means you’re being mindful of the economy. You might even be proactively testing out new cost-saving strategies.

Customer Retention 278

Customer Retention Shipping Costs Customer Merchant Services 278

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. As a result, businesses are expediting their adoption of new tools and technologies and ultimately evolving their business strategy.

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JULY 5, 2022

Additionally, rising shipping costs , talent shortages and the ease with which consumers can compare offers online make ecommerce profitability a particularly tough challenge. The grocery sector in particular is really feeling this profitability pressure. Some of this is organizational.

Shipping Costs 323

Shipping Costs eCommerce Retail Merchant Services 323

lateshipment

MARCH 25, 2025

Your products are the heart of your business, and shipping is what gets them where they need to go. Naturally, there’s a cost involved in making that journey happen, as there are logistics, fuel, handling, and a whole lot more that go into getting your package from point A to point B. What is a Shipping Surcharge?

Shipping Costs 130

Shipping Costs Shipping Management eCommerce 130

BigCommerce

APRIL 24, 2018

For most growing mid-market businesses, this technology is typically provided by BigCommerce, Magento, Salesforce Cloud Commerce (formerly Demandware) or Shopify. For many brands, open source ecommerce platforms are too cumbersome and expensive to maintain. Monolithic technology stacks were expensive and time consuming to maintain.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

FEBRUARY 1, 2018

Sure, you might be able to sell your item for much less than the competition, but will shipping costs obliterate your margins? There are a few basic things you need to keep in mind while choosing an ecommerce platform for your business such as necessary functionality, cost and what types of third party integrations are needed.

Shipping Costs 411

Shipping Costs Merchant Services Payment Services BigCommerce 411

BigCommerce

APRIL 26, 2018

Amazon Customer Base, Revenue & Shipping Data. More than 5 billion items shipped worldwide with Amazon Prime. From changes in technology to pending legislative issues, these are the top items to keep an eye on in 2018 and beyond. Good terms are crucial with shipping companies. Sign up for our weekly newsletter.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. If you’re noticing warning signs, it might be time to consider upgrading or even replacing your existing technology.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

SEPTEMBER 19, 2024

To ease the blow, the platform plans to reduce the minimums required to access free shipping (down from $69 to $49 for users in the Superstar rewards tier , for example), and offer a $15 shopping credit to users who send in their first Clean Out bag (offsetting the $14.99 Beginning Oct. processing fee).

Shipping Costs 272

Shipping Costs Improvements Operations Books 272