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COVID-19 Supply Chain Disruption: Amazon and Beyond

ROI Revolution

Where consumers saw empty shelves, longer shipping times, and shuttered stores, executives saw raw material shortages, factory shutdowns, and ports closed. companies have experienced some sort of supply chain disruption. But production isn’t the only link in the supply chain disruption that’s suffering.

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Gift Card Purchases Up 414% as Americans Shift to ‘Buy Now, Shop Later’ Mindset

Retail TouchPoints

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Supply chain logistics and the lack of workers have created unprecedented shipping delays.

Gifts 312
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RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

“Remember that retailers built their supply chains around their brick-and-mortar business and are not optimized for e-Commerce,” said Alex Fitzgerald, Principal in the Consumer Practice of Kearney in an interview with Retail TouchPoints.

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Why Retailers Need to Prepare for the Social Commerce Boom

365 Retail

Whatever we think of this phenomenon, it’s growing and it’s a reality that needs to be taken into account when planning and executing supply chain processes. While currently only available to US users, it enables users to buy products directly by clicking on an ad on one of these social networks, without leaving the platform.

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Unify Drop Ship and Marketplace for a Highly Flexible Go-to-Market Model — Don’t Get Stuck in ‘Either-Or’

Retail TouchPoints

It’s simply not practical to stock millions of items in a warehouse, curate them at the individual product level, and put them in front of the right shoppers while still turning a profit. As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace.

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4 Steps To Realising Your eCommerce Dream

365 Retail

User experience is important and adds value to your business as well as the products or services you supply. Choose A Product Or Service A professional website is how you sell, the next important step is what you sell. It will be much harder to make changes to your business when you are trading.

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