Retail TouchPoints

DECEMBER 31, 2024

Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. For example, optimizing where each return shipment is routed can minimize shipping costs, prevent cross-border shipments and even enable you to route items to stores low in stock or with higher demand.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Your POS system needs to account for that. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? The pandemic. Our respect.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

JULY 22, 2024

Flawless execution of fulfillment operations is the baseline for competing in the marketplace, and traditional warehouse management systems (WMS) can’t keep up. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Groove

OCTOBER 27, 2024

Choosing a platform that offers user-friendly customer portals, quick-to-update order management systems, and advanced pricing models can help to support your expanding organization. Implementing Key B2B Features In the B2B landscape, your customers want access to information—fast.

B2B 329

B2B eCommerce B2C Shipping Costs 329

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers.

Shipping Costs 306

Shipping Costs Shipping Fashion Fulfillment 306

Retail TouchPoints

NOVEMBER 21, 2024

For example, the dockworker strike ended quickly, but still caused shipping backlogs. Meanwhile, it looks like Great Lakes shipping could be affected by higher-than-average precipitation. Grover holds a Bachelor of Applied Sciences from the University of Toronto, specializing in Computer Engineering and Communication Systems.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. Third-party grocery delivery accounted for the bulk of these sales (46%), although pickup orders (40%) and ship-to-home channels (14%) also saw significant growth.

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Retail TouchPoints

MARCH 23, 2022

Designed completely out of shipping containers, stackt is a Toronto-based marketplace that brings community connection, commerce and culinary experiences together. The innovative leasing system established by stackt provides solutions for small, large, new and established brands alike. That’s where stackt comes in.

Shipping 263

Shipping Small Business Retail Outdoor Consumer 263

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The This combination allows the retailer to offer same-day shipping to 80% of the people in the U.S. population.

Fulfillment 260

Fulfillment Shipping Travel Operations 260

Retail TouchPoints

DECEMBER 9, 2024

Brands must have scalable logistics systems ready to respond to sudden spikes in demand. This allows products to be quickly pulled from temporary storage locations and packed for shipping as soon as orders arrive, minimizing delays and ensuring a smooth, rapid fulfillment process. How do brands handle this kind of viral product moment?

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

OCTOBER 11, 2024

For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items. Vision AI is supporting the retail industry in this way, too. The crystal ball has never sensed a brighter retail future.

Technology 295

Technology Omnichannel Operations Consumer 295

Retail TouchPoints

JULY 27, 2021

Trying to Shoehorn Legacy Processes and Systems into the Omnichannel World. Likewise, it’s a bad idea to try to manage the complexity of omnichannel retail using processes, systems and strategies that were built for the pre-omnichannel world. You’re Losing Money on Every Order Due to High Shipping Costs.

Omnichannel 312

Omnichannel Shipping Costs Shipping Fulfillment 312

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

Retail TouchPoints

FEBRUARY 26, 2025

Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. One is shipment diversion: when criminals place an order using stolen data or a hijacked account, they leave the default shipping address unchanged to avoid raising fraud flags.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

lateshipment

MARCH 8, 2025

A business without a return policy might receive dozens of calls and emails each day from customers asking about returns and your customer service staff would have to handle each request individually, determining whether to accept the return, what the refund amount should be, and how the item should be shipped back.

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

Groove

OCTOBER 6, 2020

This was due to the complex integration with their ERP and database management system. They also hoped to decrease the amount of manual ship week entry and web transaction errors that consumed internal resources. It also decreases the time it takes for the Curtain Call team to manually update ship weeks in the CMS. The Problem.

BigCommerce 363

BigCommerce Operations Magento B2B 363

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. For each website, we investigated their online shipping policies (examples here and here ) and went through the buying process to view shipping options available at checkout. How to Get Ready for Peak Shipping.

Shipping Costs 327

Shipping Costs eCommerce Retail Shipping 327

lateshipment

APRIL 10, 2025

It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. It doesn’t matter where you sell or how you ship. If it qualifies, you approve the return and send shipping instructions. Finally, you issue a refund or ship a replacement.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

lateshipment

MARCH 23, 2025

When DHL, one of the biggest names in global shipping, doesnt deliver (quite literally), it can leave e-commerce businesses scrambling in confusion. In the first case, youre bearing the cost of re-shipping the package, while in the latter, youll have to lose out on the revenue.

Shipping Costs 130

Shipping Costs eCommerce Shipping Document 130

Retail TouchPoints

JULY 10, 2024

Walmart already has opened four of five planned next-generation fulfillment centers , designed to expand access to next-day and two -day shipping for Walmart customers as well as to support clients of Walmart Fulfillment Services.

Fulfillment 270

Fulfillment Arts Operations Shipping 270

Retail TouchPoints

JULY 21, 2022

The cloud-based solution offers batch picking functionality designed to automate pick, pack and ship activities, which can enable stores to function as mini-fulfillment centers in support of online demand. RetailConnect combines an order management platform with lightweight hardware to help increase speed and accuracy.

Fulfillment 275

Fulfillment POS Retail eCommerce Platforms 275

Retail TouchPoints

MAY 22, 2024

The crux of the issue lies in how revenue is recognized: most ecommerce platforms record revenue based on the sale date, not the ship date, contradicting Generally Accepted Accounting Principles (GAAP), which require specific treatment of revenue recognition. This discrepancy in revenue recognition can have profound implications.

Payment Services 324

Payment Services Shipping Costs Shopify Payments 324

lateshipment

MARCH 4, 2025

Plus, there are the costs: return shipping, processing fees, and the ever-present risk of lost revenue. Think about all the costs involved: return shipping, processing fees, restocking (or disposing of) returned items, and the administrative overhead of managing returns. Double-check everything before it ships.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

Retail TouchPoints

JULY 12, 2021

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. When it comes to ecommerce, the cost of shipping and returns is another area where a WMS can deliver valuable savings in time and money.

Shipping Costs 279

Shipping Costs eCommerce Merchant Services Shipping Labels 279

lateshipment

MARCH 22, 2025

With a robust tracking system, FedEx allows businesses to monitor shipments in real-time, providing updates on location, estimated date of delivery, and the ability to foresee any potential hiccups along the way. 97% of customers expect to be able to monitor their orders every step of the shipping journey. What are they?

eCommerce 130

eCommerce Shipping Reference Information 130

lateshipment

MARCH 3, 2025

In the world of e-commerce, an effective reverse logistics and returns management system is no longer a nice add-on; its a must. Secondly, a well-managed returns management and reverse logistics system can help you reduce costs, optimize your business processes, and increase overall efficiency. What is Reverse Logistics?

Management 130

Management Shipping Costs eCommerce Shipping Labels 130

Retail TouchPoints

FEBRUARY 8, 2024

At Misfits Market, we’re always looking for ways to reimagine the food system and eradicate food waste by finding value in places others don’t look,” said Abhi Ramesh, Founder and CEO of Misfits Market in a statement. FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At

Fulfillment 277

Fulfillment B2B Marketing Shipping Costs 277

Retail TouchPoints

APRIL 26, 2023

Approximately three years ago, executives at Northern Tool + Equipment were determined to do something about this, both to save on shipping costs and also to enhance the experience for its customers and warehouse associates. This brief video on TikTok demonstrates how the technology works.)

Shipping Costs 265

Shipping Costs Shipping eCommerce Improvements 265

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. Something as simple as rearranging the placement of packing or shipping stations to keep all warehouse processes functioning with absolute efficiency can resolve operational bottlenecks. Shipping takes on added importance during the holiday rush.

Operations 275

Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

AUGUST 29, 2024

Most large enterprises were already running warehouse management systems that delivered inventory accuracy in excess of 99% (in comparison to stores, which typically ranged between 65%-85%). But that brings us back to the juice and the squeeze metaphor. DCs already had nearly perfect inventory accuracy.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

JUNE 28, 2023

GNC has partnered with autonomous delivery system Zipline to begin offering fully electric drone delivery in select markets in the U.S. In 2024, GNC will begin using Zipline’s newly announced Platform 2 system, which is designed specifically for urban delivery.

Fulfillment 299

Fulfillment Supplies Omnichannel Shipping 299

Retail TouchPoints

OCTOBER 3, 2023

It was no longer enough to route orders to a handful of DCs and drop ship vendors. Doing extensive online research, and then opting for the speed of curbside pickup over ship to address? The picture gets even blurrier when you try to define what exactly constitutes a digital transaction.

Fulfillment 286

Fulfillment Shipping Costs Customer Supplies 286

Retail TouchPoints

MARCH 9, 2023

Tusk is designed to integrate easily into a shipper’s existing operational software, such as a warehouse or transportation management system. Fulfillment IQ will now implement Tusk Solutions into its consultation services for ecommerce clients that need regional shipping support.

Fulfillment 277

Fulfillment Shipping Costs Shipping Operations 277

Kissmetrics

NOVEMBER 25, 2020

You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. In simplified terms, it’s a task happening automatically, using software or online systems, without human intervention. Running an e-commerce store is a lot of work, but you already know that.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Retail TouchPoints

JUNE 26, 2023

Both Temu and Shein rely heavily on the de minimis exception to ship packages directly to U.S. However, Temu does not have any system to ensure compliance with the UFLPA. According to the committee’s initial findings, Temu and Shein alone are likely responsible for more than 30% of all packages shipped to the U.S.

Shipping 279

Shipping Fashion Operations Fulfillment 279