Retail TouchPoints

DECEMBER 1, 2021

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

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Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

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Shipping Costs Shipping eCommerce Small Business Retail 280

Retail TouchPoints

JANUARY 2, 2024

Flexibility entails things like free shipping , no cancellation fees, extended return windows , all the things that make it much more convenient to shop with a brand or retailer. The other two big things are increased flexibility and enhanced services,” Stephens said.

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Consumer Shipping Costs Customer Retention Information 309

lateshipment

NOVEMBER 21, 2024

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. With an overwhelming surge in orders and inevitable delivery issues, success in terms of holiday shipping is dictated by balancing managing costs and ensuring reliability. Here’s how: 1.

Shipping Costs 130

Shipping Costs eCommerce Shipping Management 130

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)?

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Supplies Fulfillment Retail Omnichannel 306

BigCommerce

APRIL 26, 2018

Amazon Customer Base, Revenue & Shipping Data. More than 5 billion items shipped worldwide with Amazon Prime. If accomplished, optimized inventory will help lower shipping costs from fulfillment centers and increase margins. Good terms are crucial with shipping companies. Sign up for our weekly newsletter.

Payment Services 417

Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Gifts Supplies Shipping Consumer 312

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. The Rise of the Advent Calendar And Cheese Brothers isnt the only brand to capitalize on this trend.

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Small Business Retail Shipping Costs Gifts Social Media 248

Retail TouchPoints

JUNE 13, 2023

Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue. Read more about our research methodology here. When used (and trained!)

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eCommerce Payment Services Conversion Optimization Payments 317

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

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eCommerce Shipping Costs Shipping Operations 130

Retail TouchPoints

NOVEMBER 5, 2024

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces.

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Mobile Operations Consumer Shopify 275

My Wife Quit Her Job

AUGUST 28, 2022

If you want to learn how to start a jewelry business, read this post to discover the jewelry niches that are trending, the best places to sell jewelry, and how to sell jewelry online. The worldwide jewelry market is expected to reach almost $250 billion by the end of 2022 and selling jewelry online is a highly lucrative business.

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Jewelry Shipping Marketing Customer 59

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic. and how can they prepare themselves?

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Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

MAY 10, 2024

Image courtesy Ebay Sellers can now easily access insights into: An item’s actual sold price , including the accepted price for Best Offer listings; Items’ average sold price and sold price range; The number of sellers who have sold a specific product; and The percentage of listings for an item that were sold with free shipping and average shipping.

Shipping Costs 262

Shipping Costs Shipping Mobile Information 262

Retail TouchPoints

NOVEMBER 28, 2022

While digital penetration is nowhere near the highs it reached during the pandemic, when online accounted for approximately 40% of sales, according to Macy’s CEO Jeff Gennette, ecommerce is continuing its pre-pandemic growth trend with digital penetration this year at 33% , up from 25% in 2019. .

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Fulfillment Shipping Costs Shipping Supplies 264

Retail TouchPoints

APRIL 5, 2022

PacSun is joining the burgeoning resale trend with its new Pre-Loved Pac offering. Consumers can fill the ThredUP Clean Out Kits with women’s and kids’ apparel, shoes and accessories from any brand and ship them to ThredUP for free using a prepaid shipping label. gently used) items through the retailer’s website.

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Payment Services Shipping Labels Accessories Apparel 278

Retail TouchPoints

MAY 4, 2023

thanks to on-trend discount offerings enabled by its real-time fast fashion model. The company has been able to cut the time from product design to shipping from three weeks to five days, allowing it to offer an evolving slate of the latest of-the-moment trends. Shein has enjoyed a meteoric rise in the U.S.

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Fashion Apparel Operations Shipping 299

Retail TouchPoints

DECEMBER 9, 2024

Instead of waiting for specific sales events, consumers particularly younger ones make purchases year-round, driven by immediate needs or viral trends. Consumers are drawn to the thrill of limited-time offers and viral product launches, making impulsive purchasing decisions based on fleeting trends.

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Consumer Social Media Fulfillment Shipping Costs 262

Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

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eCommerce Shipping Costs Gifts Merchant Services 312

Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

MAY 1, 2024

The slate of Bettergoods items falls within three pillars: Culinary experiences spotlighting innovative recipes, elevated ingredients and trend-forward offerings such as Hot Honey Seasoning for under $3 ; Plant-based products carrying distinctive green branding, such as Oatmilk Non-Dairy Frozen Desserts for $3.44

Food and Beverages 261

Food and Beverages Shipping Costs Shipping Consumer 261

Retail TouchPoints

SEPTEMBER 3, 2020

In-Store Returns Trending Up, But Not Pouring In. Mantis analyzed the monthly dollar value of returns year-over-year (YOY) for several categories and found that “the dollar value of returns is still below prior years” as of July, although it was trending up. Returns is just one example.” . Infection Control: Burden Or Benefit?

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

NOVEMBER 30, 2023

ParcelLab is not just a vendor, but a partner,” said Breanna Moreno, VP of Customer Experience at True Classic in a statement.

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Shipping Costs Shipping Customer Experience Information 264

Retail TouchPoints

OCTOBER 4, 2021

The elongation of the holiday shopping season, already a growing trend in 2019, got a big boost from the supply chain disruptions exacerbated by the COVID-19 pandemic. Finance indicated that just over half ( 51% ) of consumers planned to begin their holiday shopping before Halloween, with 27% saying they would start in late September.

Shipping Costs 325

Shipping Costs Gifts Supplies Consumer 325

BigCommerce

MAY 1, 2018

It refers to extremely large data sets that may be analyzed to reveal patterns and trends in human behavior. It has the ability to integrate different payment functions in a centralized platform, making it easy to analyze trends. Determining the shortest routes: Amazon uses big data to help in their expedited shipping process.

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Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

OCTOBER 6, 2023

Brands can delve into historical sales data, market trends and consumer insights to predict their seasonal demand patterns while factoring in changes based on promotions and actual sales. This can include critical insights gathered from metrics such as pick accuracy, on-time shipping, on-time in-full and delivery success rates.

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Fulfillment Shipping Costs Supplies Operations 310

Retail TouchPoints

OCTOBER 4, 2024

The major retailer’s first paid membership program offers unlimited free same-day delivery for orders $35 and above as well as free two-day shipping. The option to receive bonus points in the three categories shoppers use the most points toward a larger trend: customers want recognition and rewards for their purchasing patterns.

Shipping Costs 278

Shipping Costs Retail Shipping B2C 278

Retail TouchPoints

JULY 23, 2024

Ryan Kelly: So many trends over the past decade — from the surge in residential delivery over commercial delivery to “free shipping” to expectations on click-to-door speeds — have truly shifted the parcel industry. People want — and expect — to know exactly when their packages are going to be delivered.

Merchant Services 289

Merchant Services Shipping Costs Supplies Fulfillment 289

Groove

OCTOBER 27, 2024

Key Considerations in B2B eCommerce Development If you're ready to take your business to the next level, it's important to stay on top of the latest trends in eCommerce development. Reach out to our team today to learn more about how our B2B eCommerce agency can support eCommerce development as your company continues to grow.

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B2B eCommerce B2C Shipping Costs 321

Retail TouchPoints

JANUARY 26, 2021

While the pandemic may have accelerated existing digital trends by several years, few could claim they were prepared for this. Consumers are currently more willing to pay for fast shipping and are more tolerant with slower delivery, given the prevalence of shipping delays throughout the pandemic and through the holidays.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Retail TouchPoints

AUGUST 8, 2023

Some of the most innovative examples show how the world of loyalty is evolving, and how brands can adapt their programs and experiences to better align to critical consumer trends. Of course, these feel-good benefits are on top of the standard perks like free shipping and VIP access to sales and events.

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Travel Consumer Events Games 241

Kissmetrics

JULY 8, 2021

After all, 91 percent of consumers say product price impacts their online purchase decisions, ahead of factors like free shipping (78 percent), brand preference (65 percent), and recommendations from friends and family (60 percent). Monitor Market Trends. Do you sell the same products as your rivals? FAQs About BrickSeek.

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eCommerce Shipping Costs Information B2C 316

Retail TouchPoints

JANUARY 29, 2024

Finding Partners to Tackle Fulfillment Complexities These developments are part of a larger trend of outsourcing fulfillment’s last mile, traditionally the most expensive leg of the product’s journey, to partners that specialize in mastering its complexities. The percentage using third-party companies also rose, from 29% to 38%.

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Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

OCTOBER 18, 2023

retailers are likely to be experiencing similar trends. The power is in spotting the trends and taking timely action to stamp out returns fraud activity, wherever in the world it is happening. Data analytics of returns patterns is something Asendia can offer clients through the e-PAQ Returns solution.

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Payment Services Shipping Costs Payments Shipping 277

Retail TouchPoints

SEPTEMBER 23, 2021

Market trends indicate that a powerful three-point strategy for you to bring to the brands you promote is: Inspire, Deliver, Sustain. Your clients’ websites must clearly communicate how inventory can be delivered, arrival time frames, and what different shopping and shipping options cost.

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SEO Gifts Shipping Costs Beauty and Health 264

Retail TouchPoints

OCTOBER 23, 2023

The brand has filed numerous motions with the bankruptcy court to continue paying employee wages and benefits, as well as vendors and suppliers for goods and services, without interruption.

Shipping Costs 260

Shipping Costs Shipping Consumer Operations 260

Retail TouchPoints

AUGUST 29, 2024

Unlike fashion, the technology industry doesn’t often look to trends and ideas from the past to define its future. For customers, looking up inventory online before driving to the store, reserving an item for pickup, ordering on the same day, curbside delivery or receiving orders shipped from the stores has become the norm.

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Shipping Costs Supplies Customer Experience POS 297