Retail TouchPoints

DECEMBER 13, 2023

Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns.

Sporting Goods 282

Sporting Goods Technology Omnichannel Operations 282

lateshipment

SEPTEMBER 7, 2023

Thus, in this blog, we’ll explore why early preparation is necessary and in order to help you get started, provide you with a comprehensive holiday schedule in the form of a marketing calendar and information on shipping deadlines for the 2023 season. Building excitement and anticipation among your customers takes time.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

lateshipment

SEPTEMBER 2, 2021

To keep up with the competition and growing consumer expectations, it makes sense for eCommerce businesses, manufacturers, and 3PLs to stay in the know about some of the most pressing logistics trends. And so, here are the top five emerging and promising eCommerce logistics trends to keep an eye on as we head towards 2022.

Shipping Costs 246

Shipping Costs eCommerce Supplies Fulfillment 246

Retail TouchPoints

APRIL 4, 2022

We expect to see some pandemic-era commerce developments continue with some new twists, and we’re watching some emerging commerce trends that may go strong beyond 2022 — all with the goal of creating richer, more engaging customer experiences and stronger bonds between customers and brands.

B2C 323

B2C B2B Supplies Conversion Optimization 323

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? We’re here to say that e-commerce shipping is also a great marketing tool that e-commerce brands should consider. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

Shipping Costs 227

Shipping Costs Shipping eCommerce Small Business Retail 227

lateshipment

MARCH 2, 2023

Did you know that over 50 million parcels are shipped in the U.S. Large businesses that ship out thousands of parcels can both afford the costs of these issues and have systems in place to recover such costs. Despite shipping just a tenth of what they do, these frequent issues can be expensive and damaging. Here’s how.

Shipping Costs 130

Shipping Costs Shipping Document eCommerce 130

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Read on to get access to all the critical data you need to plan your delivery game this holiday season.

Shipping 243

Shipping Small Business Retail Marketing Retail 243

lateshipment

AUGUST 31, 2023

JustUno ] It’s important that e-commerce businesses brace themselves to handle the holiday rush and keep up with the evolving consumer trends. These consumer trends keep changing due to economic conditions and advancements in technology. This year, the e-commerce world is ruled by six major trends. But, let’s face it.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

Algopix

JUNE 22, 2023

In the ever-expanding world of e-commerce, shipping management plays a vital role in ensuring the seamless movement of goods from the seller to the buyer. To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations.

Shipping Costs 100

Shipping Costs Shipping Operations Management 100

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. An Analysis of Shipping Performance by FedEx and UPS in 2021 Right Before the Holiday Season. While 15.34% of packages shipped to Illinois via FedEx faced the most delays.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

lateshipment

JULY 10, 2020

Companies should familiarize themselves with the policies of major carriers and third-party insurance providers to find the shipping insurance that covers needs at the lowest possible cost. That way, you’ll be best positioned to get the most out of your shipping insurance. . Shipping Insurance Overview: Major Shipping Carriers.

Shipping Costs 211

Shipping Costs Shipping Document eCommerce 211

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. As a retailer, getting holiday spend insights is just one-half of the game.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

DECEMBER 1, 2021

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

Shipping Costs 277

Shipping Costs Shipping Small Business Retail eCommerce 277

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: The presence of kiosks linking buyers to the online store The ability to ship from other stores and warehouses Your store going dark completely, becoming a micro-distribution center (DC)?

Supplies 293

Supplies Fulfillment Retail Omnichannel 293

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. You need to make sure that you don’t be like them because your customers will still blame you for shipping issues.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

MAY 3, 2021

They can trumpet their sustainability efforts by displaying a banner on their shipping detail pages, assuring their customers that their deliveries are carbon neutral. Funds collected by Onfleet are sent to Pachama , which in turn distributes them to American Carbon Registry and Verified Carbon Standard forestry projects.

Shipping 336

Shipping Customer Blog eCommerce 336

Wiser

DECEMBER 20, 2023

Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. ‘Tis the Season for eCommerce Reflecting on the holiday retail trends of 2023, it’s undeniable that many consumers were drawn to online shopping.

Retail 147

Retail Shipping Costs Leisure Gifts 147

lateshipment

JULY 24, 2020

While initially shipping carriers weren’t prepared for a volume surge at this time of the year, they have come to terms with the situation. Under these conditions, here’s what you should know about shipping orders to your customers: 1. Additional surcharges mean higher shipping costs?. kg and 300 kg. of its parcels.

Shipping Costs 200

Shipping Costs Shipping eCommerce Presentation 200

Retail TouchPoints

NOVEMBER 10, 2020

Amid the turmoil, there are several key CX trends that stand out, and a retailer’s ability to respond and adapt to them may mean the difference between thriving in a post-coronavirus world or becoming another corporate casualty of the pandemic. Acknowledge Order Inquiry Urgency. This drives nuanced changes in communication.

Retail 282

Retail Shipping Costs Fulfillment Shipping 282

Retail TouchPoints

NOVEMBER 5, 2024

Store Assist is designed to digitize and streamline online order fulfillment workflows by allowing retailers to manage all orders and deliveries in one central location — from in-store pickup to ship-from-store, last-mile delivery orders and even third-party marketplaces.

Mobile 238

Mobile Operations Consumer Shopify 238

lateshipment

APRIL 23, 2020

It’s like a constant cat-and-mouse game, and you need to stay on top of all the trends if you want to prevent fraud in your eCommerce store. . Here are the latest fraud trends you need to watch out for: 1. A merchant approves an order and sends it via their shipping partner. Hacking Alternative Payment Options.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Retail TouchPoints

JANUARY 2, 2024

Flexibility entails things like free shipping , no cancellation fees, extended return windows , all the things that make it much more convenient to shop with a brand or retailer. The other two big things are increased flexibility and enhanced services,” Stephens said.

Consumer 274

Consumer Shipping Costs Customer Retention Information 274

BigCommerce

SEPTEMBER 12, 2017

Below, you’ll find ecommerce trends, data and statistics reporting on exactly how Americans shop online, why customers convert, why they don’t and who your business should be targeting on the various online channels in order to optimize for ROI. Ecommerce trends by generation. Ecommerce trends by parental status. 53% of U.S.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. eCommerce businesses should consider investing in AR applications and product visualization tools to keep up with this trend.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Ecommerce Platforms

FEBRUARY 21, 2022

Shipping is a necessity for ecommerce stores, but it shouldn't be confusing, overly expensive, or limited to only a few carriers. That's why we like to recommend partnering with shipping providers: companies that offer premium shipping software, partnerships with multiple carriers, and fast shipping times for a subscription fee.

Shipping Costs 118

Shipping Costs Shipping Merchant Services WooCommerce 118

ChannelAdvisor

OCTOBER 19, 2023

In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon. Sellers often find themselves caught between the options of offering free shipping or fast shipping and end up choosing one.

Shipping Costs 52

Shipping Costs Shipping eCommerce Order Fulfillment 52

ChannelAdvisor

OCTOBER 19, 2023

In 2023, customers expect nothing less than free and fast shipping. It is extremely hard to offer both free and fast shipping if you don’t have the pockets for Fulfillment by Amazon. Sellers often find themselves caught between the options of offering free shipping or fast shipping and end up choosing one.

Shipping Costs 52

Shipping Costs Shipping eCommerce Order Fulfillment 52

retailnext

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. Here are some of the most significant retail shipping trends to look for in 2020. Next-day delivery has been a staple of retail for a while, but Amazon popularized the trend with its Prime program. Same- or Next-Day Delivery. Freight Factoring.

Shipping Costs 59

Shipping Costs Shipping Payment Services Retail 59

BigCommerce

JUNE 8, 2017

While small businesses can often manage their inventory , packing, and shipping , as the operation scales up, additional support is needed and beneficial. In this guide, we’ll walk through everything you need to know about three of the most popular strategies: Drop-shipping. Order management. Customer communication. Self-fulfillment.

Drop Ship 417

Drop Ship Shipping Costs Fulfillment Shipping 417

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Retail TouchPoints

JULY 13, 2021

However, in the midst of all the challenges the year brought, the retail trends we saw last holiday season won’t just be a change in what’s been a norm — instead, they’ll be an acceleration of the shopping shift we’ve seen over the last decade. Location, Location, Location. Now’s the time to start planning for your Q4.

Travel 260

Travel Supplies Department Stores Shipping Costs 260

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. . That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

JULY 9, 2021

eCommerce trends in 2021 are expected to be in stark contrast with 2020 despite being heavily influenced by it. This is a ploy set to accommodate the huge shipping volume and prevent issues of 2020 such as delays and stockouts from happening. . Holiday Season 2021 Trends and Insights from a Consumer Standpoint.

eCommerce 130

eCommerce Shipping Costs Shipping Small Business Retail 130

Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. AI spending in retail has continued to trend upward. Inventory and management tech. Autonomous delivery. AI and chatbots.

Technology 167

Technology Payment Services Retail Social Media 167

lateshipment

JULY 9, 2021

eCommerce trends in 2021 are expected to be in stark contrast with 2020 despite being heavily influenced by it. This is a ploy set to accommodate the huge shipping volume and prevent issues of 2020 such as delays and stockouts from happening. . Holiday Season 2021 Trends and Insights from a Consumer Standpoint.

eCommerce 130

eCommerce Shipping Costs Shipping Small Business Retail 130

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. But is shipping something people perceive as having different levels of quality based on price? . What Consumers Say About Shipping Costs.

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98