Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Alternative Supply Chain Options. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with.

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Retail TouchPoints

APRIL 27, 2021

The Current , a retail incubation offering of pop-up shops in Boston Seaport , has unveiled its latest collection of shops, all opening May 1-5. Additional in-store offerings will include hats, tees and gaiters, alongside products from other local small businesses including Darwin, S?p, p, Grey Lady Candl and more.

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Retail TouchPoints

MAY 2, 2023

As National Small Business Month kicks off, some of the biggest names in U.S. To understand the current mindset of small-business owners given the challenging economic climate, Amazon conducted a poll in partnership with Walker Sands. Not surprisingly, given that small businesses account for 99.9%

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Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. million , according to the National Retail Federation (NRF), compared to 186.4 Small Business Saturday was a Small Success.

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Small Business Retail Retail Supplies Consumer 274

Retail TouchPoints

SEPTEMBER 8, 2022

Retail crime is on the rise, and it’s affecting companies of all sizes. The National Retail Federation (NRF) estimates that organized retail crime cost stores an average of $1 billion in sales in 2020, up more than 50% over the last five years. Retail Crime is a National Issue.

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Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

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Payment Services Small Business Retail Retail Customer Experience 261

Omnisend

APRIL 26, 2023

Reading Time: 17 minutes Do you want to start a business but don’t know where to start? This article highlights the best small business ideas you can use to start your new venture. In this article, we’ll share the best small business ideas you can use to kick-start your entrepreneurial journey and achieve your personal goals.

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Small Business Retail Payment Services Social Media Payments 159

Retail TouchPoints

AUGUST 10, 2022

Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. As we head into the peak of the season, retailers should review their disaster avoidance strategies as they seek to protect critical equipment and prevent downtime.

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Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021. CPG will thrive with D2C.

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Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. After all, it’s called “retail therapy” — not “retail trauma.”.

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Operations Small Business Retail Retail Technology 313

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9 It’s about keeping employees and shoppers safe.

Small Business Retail 272

Small Business Retail Retail Jewelry Customer Experience 272

Retail TouchPoints

OCTOBER 2, 2020

Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs of EG Group , and TDR Capital for an enterprise value of $8.8 billion in the next three years to strengthening its business and supply chain. Asda will commit more than $1.3

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Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

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Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

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Retail TouchPoints

AUGUST 17, 2021

“We have always been in the space of helping our customers personalize and make products that are unique for them, and frankly, for their home,” said Shutterfly President Jim Hilt in an interview with Retail TouchPoints. With more than 30,000 new customers per month and a network of 3.3 Am I sourcing it from the right place?

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Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Online retailers of daily necessities may be inundated with overspill from closed physical stores. Sustainability Lives Up To Its Name…Becomes Sustainable.

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Payment Services eCommerce Small Business Retail Retail 240

Retail TouchPoints

SEPTEMBER 18, 2020

Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new product deserves shelf space. 25, small business owners can apply on Lowes.com/MakingItWithLowes. 25, small business owners can apply on Lowes.com/MakingItWithLowes. Through Sept. Through Sept. Daymond John.

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Small Business Retail Social Media Channel Improvements 253

Retail TouchPoints

JUNE 2, 2020

Alibaba has launched three new platforms — Alibaba.com Payment Terms, Alibaba.com Freight and Alibaba.com Trade Shows — designed for small businesses seeking ways to digitally optimize their operations during the COVID-19 crisis and beyond. Trade Shows will facilitate live, invite-only meetings between suppliers and retailers online.

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Payment Services Payments Small Business Retail Management 162

Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

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Small Business Retail Banking Fulfillment Supplies 261

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S.

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Merchant Services Payment Services Payments Small Business Retail 252

Retail TouchPoints

JUNE 29, 2023

retail locations will accept label-free, box-free Amazon returns for no fee. Staples joins a growing network of retailers that have agreed to serve as hubs for Amazon customers. retail stores and will expand to the full chain by the end of July 2023. Retail in a statement.

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Retail TouchPoints

AUGUST 4, 2023

Amazon identified several key investments within retail and advertising that supported this jump, including: An expanded Prime Day : Prime members worldwide purchased more than 375 million items during the annual event that took place July 12-13 across various categories. In addition, overall operating income swelled to $7.7 billion to $61.8

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Small Business Retail Fashion Fulfillment Supplies 246

Retail TouchPoints

AUGUST 4, 2021

“Customer returns are a fact of life for all retailers, and what to do with those products is an industry-wide challenge,” said Libby Johnson McKee, Director, Amazon WW Returns, ReCommerce and Sustainability in a statement. Shoppers can collect their unwanted apparel and either ship it directly to Farfetch or have it picked up for free.

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Merchant Services Shipping Costs Small Business Retail Apparel 293

RetailDive

AUGUST 24, 2023

In an effort to support local businesses, the retailer is opening applications to bring in suppliers in categories like lawn and garden and home decor.

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Small Business Retail Supplies Retail 98

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Small Business Saturday - Saturday, 28th November. of all businesses in the US.

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Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

JANUARY 28, 2021

The additional 50,000+ seasonal and full-time retail associates builds on the more than 90,000 associates Lowe’s hired into permanent roles over the past year. The retailer reported a 30.4% businesses; supplies; and support to areas hit by wildfires, hurricanes and other natural disasters. 150 million ?to

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Small Business Retail Travel Improvements Apparel 250

Retail TouchPoints

JUNE 26, 2023

While the latest investment wasn’t given a breakdown, Jassy and Modi reportedly discussed supporting Indian startups, creating jobs, enabling exports, digitization and empowering individuals and small businesses to compete globally, according to Reuters. Amazon has reportedly planned to invest $12.9 and Europe.

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Small Business Retail eCommerce Channel Operations 294

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. Inflation was a major factor in slower growth despite heavy discounting by retailers. but at its lowest rate in years: up 3.5% billion, according to Adobe Analytics.

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Electronics Toys Small Business Retail Sporting Goods 290

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

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Small Business Retail Mobile Travel Consumer 199

Groove

APRIL 9, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Rob Snell of Gun Dog Supply In this episode of the eCommerce Masters Podcast, host Ethan Giffen sits down with a pioneering figure in the world of eCommerce, Rob Snell, co-owner of Gun Dog Supply. 21-year-old Rob Snell is crying right now.

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eCommerce Supplies BigCommerce Small Business Retail 195

Retail TouchPoints

NOVEMBER 19, 2020

Jenn Henry, Senior Director of Global Brand for eBay, shares how the company translates its learnings into tools and resources that will help both small businesses and online consumers navigate this rapidly changing retail arena, including features such as: A Seller-Initiated Offer option; New Time Away and augmented Best Match.

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Small Business Retail Shipping Costs eCommerce Consumer 215

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? of total retail sales.

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Shipping Costs Shipping eCommerce Small Business Retail 274

Retail TouchPoints

JANUARY 10, 2025

Most product categories have several pillar retailers that rule the vertical. Think about apparel, furniture, grocery and even more niche segments like home improvement, crafting or office supplies its easy to name multiple major retail banners serving each of these categories. in 2023 the retail picture is very different.

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Retail TouchPoints

JANUARY 26, 2021

And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival. One in four consumers are shopping more with small brands. on average.

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Retail TouchPoints

NOVEMBER 1, 2022

Supporting small businesses has always been a priority for Walmart,” said Darryl Spinks, Director of Retail Services for Walmart in a statement. “We We are excited to partner with Walmart to bring new brands to local communities while providing small business owners the ability to thrive with some great built-in foot traffic.

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Retail TouchPoints

JANUARY 8, 2021

It’s no wonder why starting a lifestyle business has become increasingly popular in recent years. million small businesses in the U.S. This suggests that the majority of these small businesses were in fact lifestyle businesses. It’s also unclear how many of these businesses will succeed in the long run.

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Social Media Document Magazine Blog 283

Kissmetrics

MARCH 25, 2021

American pet owners are some of the biggest spenders online , pet food and pet supplies being second only to vitamins for e-commerce. Downtown Pet Supply, an Illinois-based company that makes its own products and sells them both online and in their store, wanted to improve its e-commerce sales and expand customer reach.

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Social Media Marketing eCommerce Supplies 272