Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

Payment Services 179

Payment Services Payments Small Business Retail Technology 179

Retail TouchPoints

JANUARY 9, 2024

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 286

Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. After all, it’s called “retail therapy” — not “retail trauma.”.

Operations 317

Operations Small Business Retail Retail Technology 317

Retail TouchPoints

MARCH 21, 2022

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

365 Retail

FEBRUARY 10, 2025

Serial entrepreneur, retail magnate and former Dragons Den star, Theo Paphitis, is confirmed to headline at the 2025 Retail Technology Show (RTS), the annual event that connects Europes most forward-thinking retailers and leading tech innovators.

Small Business Retail 64

Small Business Retail Technology Retail Events 64

Retail TouchPoints

AUGUST 10, 2022

Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. As we head into the peak of the season, retailers should review their disaster avoidance strategies as they seek to protect critical equipment and prevent downtime.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Wiser

JUNE 5, 2023

As a small business owner, managing supply chain issues is nothing new. Because smaller retailers cannot always order in bulk or far in advance like many larger retailers do, any supply chain disruptions are often felt faster and stronger by small businesses.

Small Business Retail 147

Small Business Retail Supplies Shipping Costs Management 147

Retail TouchPoints

APRIL 27, 2021

The Current , a retail incubation offering of pop-up shops in Boston Seaport , has unveiled its latest collection of shops, all opening May 1-5. Additional in-store offerings will include hats, tees and gaiters, alongside products from other local small businesses including Darwin, S?p, p, Grey Lady Candl and more.

Small Business Retail 262

Small Business Retail Retail Accessories Supplies 262

Retail TouchPoints

MARCH 25, 2024

The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping. trillion in 2024 to $1.57

eCommerce 312

eCommerce Small Business Retail Shipping Costs Retail 312

Retail TouchPoints

FEBRUARY 1, 2022

In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. One area of investment by retailers is a shift to buy online, pick up in-store (BOPIS), which was called “table stakes” by one retailer insider I talked with. Alternative Supply Chain Options.

Small Business Retail 292

Small Business Retail Supplies Retail B2C 292

Retail TouchPoints

APRIL 23, 2021

Chicago-based marketing agency Tacklebox Brand Partners has worked with a collection of small businesses in the city’s North Shore area to launch a “virtual shopping district” that allows consumers to view and buy products from a range of local merchants through one central website.

Merchant Services 268

Merchant Services Small Business Retail Shopping Carts Consumer 268

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Investing in Technology Crucial.

Payment Services 279

Payment Services Small Business Retail Banking Operations 279

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. Its simplicity works for the retailer and customer alike. John Rutledge is CEO of HolyWally.

Financial Services 278

Financial Services Payment Services Payments Small Business Retail 278

RTP blog

JULY 20, 2018

From a retailer’s standpoint, online advertising has long been a sound way to drive traffic to their site. And on average, small businesses allocate 1% of sales revenue for advertising. That’s not necessarily a small price tag, especially when margins are slim in a tough retail climate. Leave your comments below.

Small Business Retail 150

Small Business Retail Gifts Merchant Services eCommerce 150

Retail TouchPoints

MARCH 15, 2021

retail industry, as many consumers now solely rely on online shopping. Nearly one in five retailers were dependent on 2020’s holiday sales, and many of those sales came from online rather than in-store. While retail ecommerce sales grew 27.6% In 2020, 69% of lawsuits were against retail companies, up 11% since 2019.

Small Business Retail 278

Small Business Retail Retail Technology Management 278

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

APRIL 29, 2024

For the fifth year, Ebay is awarding $500,000 to small businesses with its Up & Running Grants program. based Ebay sellers that will each receive $10,000 grants to pay for tools and resources to grow their small businesses. The company will select 50 U.S.-based

Operations 264

Operations Technology Management Omnichannel 264

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Amazon’s innovations also have inspired some of the most game-changing new business models in retail, adopted by Target , Walmart and Macy’s to name just a few.

Small Business Retail 299

Small Business Retail Retail Shopify eCommerce 299

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The retail storefront is no longer about just leaving with goods in hand.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Customer Experience 290

Retail TouchPoints

FEBRUARY 9, 2024

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 Cracking down on retail crime isn’t just about stopping thieves anymore. billion in 2022, up from $93.9 It’s about keeping employees and shoppers safe.

Small Business Retail 277

Small Business Retail Retail Jewelry Customer Experience 277

Retail TouchPoints

FEBRUARY 19, 2021

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other people of color. Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. Tracee Ellis Ross. Big Find pitch session.

Small Business Retail 289

Small Business Retail Retail Apparel Accessories 289

Retail TouchPoints

NOVEMBER 9, 2021

For retailers, marketplaces are the new shop window. COVID-19 accelerated the adoption of digital technologies by several years — indeed, it has been reported that 10 years’ worth of ecommerce progress was made in the span of three months during 2020 alone. I abandoned my shopping cart and the retailer lost the business.

Customer Experience 290

Customer Experience Small Business Retail Customer Recommendation 290

Retail TouchPoints

OCTOBER 13, 2020

So how do retailers stay ahead of the pack regarding sustainability? We’ve heard a lot about applications for track and trace in the retail supply chain, most often around recalls. Are the businesses working to offset carbon emissions, whether by purchasing carbon credits or another avenue? of the category. Data is the key.

Small Business Retail 279

Small Business Retail Food and Beverages Beauty and Health Supplies 279

Retail TouchPoints

JULY 25, 2022

Mayvenn Beauty Lounges in Walmart are both retail shopping experiences for buying hair extensions and wigs, and virtual booking centers where customers can digitally browse local Mayvenn network stylists and book salon services. “Innovative businesses like Mayvenn bring a fresh perspective to a segmented industry. .

Small Business Retail 306

Small Business Retail Books Technology Other 306

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Although small business sales rose 4.5 Late payments continue to hurt small businesses.

Small Business Retail 109

Small Business Retail Payment Services Telecommunications Games 109

Retail TouchPoints

OCTOBER 24, 2022

eBay Boosts Six Circular-Focused Small Businesses. eBay UK will launch the Circular Fashion Innovator’s Fund with an initial £100,000 ( $113,000 ) in funding for six small businesses specializing in circular fashion solutions. eBay Boosts Six Circular-Focused Small Businesses.

Fashion 264

Fashion Small Business Retail Clothing Technology 264

Retail TouchPoints

MAY 23, 2022

“One of my strategic pillars is to attract the highest quality members via inspired applications that support the different ways they do business to drive margin per member, improve customer experience and drive network health ,” said Powell in an interview with Retail TouchPoints. they see everything, cross channel.”.

Payment Services 278

Payment Services Small Business Retail Shopify Gifts 278

Retail TouchPoints

JUNE 29, 2023

retail locations will accept label-free, box-free Amazon returns for no fee. Staples joins a growing network of retailers that have agreed to serve as hubs for Amazon customers. retail stores and will expand to the full chain by the end of July 2023. Retail in a statement.

Small Business Retail 287

Small Business Retail Fulfillment Omnichannel eCommerce 287

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. When people talk about going ‘live,’ they have very different definitions of what that means,” Cosco said in an interview with Retail TouchPoints. “It Companies in the U.S.

Small Business Retail 306

Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Small Business Retail 240

Small Business Retail Supplies Blog Customer 240

Retail TouchPoints

APRIL 26, 2023

Major retailers are increasingly rolling out the red carpet to draw in small business customers: Ikea has launched a new loyalty program for SMBs called the Ikea Business Network, and Lowe’s is enhancing its business loyalty program with a suite of new mobile tools for business owners. ”

Customer 299

Customer Small Business Retail Electronics Travel 299

365 Retail

JULY 11, 2022

You might have seen a lot of businesses doing affiliate marketing and increasing their sales. But, as you are running a small business and have some budget constraints, you might be thinking about whether it will be suitable for you or not. . You just need to choose the Profitable Affiliate Programs for your business. .

Small Business Retail 105

Small Business Retail Marketing Payment Services PPC 105

Retail TouchPoints

JULY 11, 2024

As a pioneer in ecommerce and the home to small businesses in more than 190 markets, Ebay understands the challenges small businesses encounter in securing fast, flexible and transparent financing,” said Avritti Khandurie Mittal, VP and General Manager of Global Payments and Financial Services at Ebay in a statement.

Payments 277

Payments Payment Services Financial Services eCommerce 277

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. In fact, 71% of shoppers told McKinsey that they expect personalization from their favorite retailers , and 76% of shoppers are frustrated when retailers don’t offer personalization.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

BigCommerce

NOVEMBER 21, 2017

For those in the retail, ecommerce, and marketing world, we have already begun strategizing and executing our holiday marketing campaigns. Owned retail store : 24.7%. American Express Small Business Saturday Supports Local. Apple Makes Technology and Family a Priority. Amazon : 24.5%. Facebook : 17.47%.

Small Business Retail 420

Small Business Retail Payments Department Stores PayPal 420

Retail TouchPoints

MAY 18, 2022

As home to more than 2,000 small businesses, many of which are women- and minority-owned, Jane is positioning itself to become a destination for a more customer-focused shopping experience. Prior to that role, Smith served as the VP of Technology at Nordstrom and worked with TechStyle Fashion Group. “As

Fashion 254

Fashion Small Business Retail Technology eCommerce 254