Forrester eCommerce

JUNE 26, 2020

Delivering automation of indirect sales processes, workflows and partner programs, channel software is becoming increasingly critical […].

Channel 545

Channel Technology Management Marketing 545

Forrester eCommerce

MAY 28, 2024

Thanks to TuringBots (AI and generative AI for software development), software development is on the cusp of a transformative change, one that promises to redefine the way development teams collaborate, create, and deploy applications.

Technology 472

Technology Operations 472

Forrester eCommerce

MAY 30, 2024

Large organizations easily spend millions of dollars on their enterprise software. Naturally, customers are concerned with ensuring that they are getting the best deal possible, but they should also remain realistic in the deals they can expect. Forrester can help clients walk this fine line in their contract negotiations.

Customer 396

Customer Information Management Technology 396

Forrester eCommerce

MARCH 21, 2024

As we outlined in previous research, Generative AI assistants known as TuringBots can serve as powerful tools to address some of the broader software development challenges. Specifically they help to automate a wide range of tasks throughout the software development life cycle (SDLC).

Technology 434

Technology Customer 434

Forrester eCommerce

DECEMBER 10, 2020

Forrester forecasts the AI software market will grow to $37 billion by 2025. Find out what's driving the growth and where the limitations are in this blog post.

Marketing 518

Marketing Blog Customer 518

Forrester eCommerce

OCTOBER 30, 2023

In 2024, software developers will have to adapt to the rise of TuringBots, ajar source, and Backstage in the development cycle. Learn more in our 2024 predictions for software development.

Operations 415

Operations Customer 415

Forrester eCommerce

OCTOBER 3, 2022

Across eight forecasted countries — US, China, Japan, and Europe-5 (France, Germany, Italy, Spain, the UK) — AI’s share of software spend will increase from 4.3% AI’s software growth is driven by: AI-infused software, that uses AI to increase its market attractiveness, although the software can still work without […].

Marketing 370

Marketing Customer 370

Forrester eCommerce

SEPTEMBER 19, 2023

TuringBots Forrester has branded AI and generative AI for software development as TuringBots since its inception in 2020. The good news is that generative AI (genAI) has advanced the maturity of TuringBots by at least five to 10 years. So how has genAI changed the state of TuringBots today in the market? TuringBots impact all […]

Marketing 431

Marketing Financial Services Information Technology 431

Forrester eCommerce

OCTOBER 30, 2023

Learn more in Forrester’s 2024 enterprise software predictions. In 2024, we’ll see SaaS sales hit 75%, genAI drive modernization efforts, and at least one vendor megadeal.

Marketing 396

Marketing Information Technology Customer 396

Forrester eCommerce

DECEMBER 9, 2022

It’s now landed on the software development planet, as well. (with Mike Gualtieri and Merve Kandemir) AI has been conquering the digital universe and all its planets. It already did so a few years ago, but now it’s about to take off. No worries, and let’s be clear, if you are a designer, a developer, […].

Customer 368

Customer 368

Forrester eCommerce

AUGUST 16, 2023

Curent economic conditions are forcing many IT leaders to take stock of the existing inventory of software and find ways to optimize their usage. Software […]

Management 369

Management Other Customer 369

lateshipment

FEBRUARY 1, 2025

What is Returns Management Software? Returns management software is a solution that helps you automate your returns management processes. Returns management software helps you reduce the cost of returns by automating the entire process of raising return and exchange requests, reviewing them, and sanctioning refunds if applicable.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

lateshipment

JANUARY 24, 2025

This is where shipping protection software swoops in to save the day (and your reputation). What is Shipping Protection Software? Shipping protection software is an automated tool that protects your parcels from the risk of loss, or damage during transit. Shipping protection software is a must-have for e-commerce businesses.

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

Forrester eCommerce

NOVEMBER 13, 2024

The global commercial AI software governance market is poised for exceptional growth. Forrester forecasts that by 2030, spending on off-the-shelf AI governance software will more than quadruple, reaching $15.8 billion and capturing 7% of overall AI software spending.

Marketing 293

Marketing 293

Retail TouchPoints

APRIL 3, 2023

Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 325

Retail Banking Operations eCommerce 325

Forrester eCommerce

MAY 30, 2024

Forrester’s forecast of the total addressable market for the web content management software (WCMS) market reveals it will grow at a 13.5% CAGR through 2028, faster than the broader software market.

Management 259

Management Marketing Technology Operations 259

Forrester eCommerce

JUNE 29, 2020

Customers expect more from customer service organizations. They expect you to value their time, to make engagement easy, and to deliver answers and resolutions in a highly personal manner and in the context of their actions and journeys. Your customers use self-service as a first point of contact with a company and turn to digital […].

Customer 496

Customer 496

Forrester eCommerce

APRIL 17, 2024

Investing in sustainability management software is an important business imperative not only to be complaint to sustainability regulations, but also to drive an environmental sustainability strategy, optimize metrics and reporting, and have good corporate sustainability data management practices especially if you need to prove you are doing what you (..)

Management 259

Management Information Technology Customer 259

Forrester eCommerce

JUNE 6, 2024

In APAC, the software industry is booming with a growth rate of +10.3% Yet, mastering a software strategy remains a complex task for many. expected in 2024.

Customer 259

Customer 259

Retail TouchPoints

FEBRUARY 12, 2025

ASPM is a purpose-built framework that unifies risk visibility, vulnerability triage and remediation across the entire software development lifecycle, addressing security risks in an increasingly complex software supply chain. Think of ASPM as an air traffic control system for software security.

Retail 277

Retail Technology Supplies Operations 277

Forrester eCommerce

NOVEMBER 18, 2024

As all organizations recognize they are (at least in part) software companies, questions arise. Which software development technologies have staying power? Forrester studied 18 technologies used in software development that have […] Which are just a flash in the pan?

Technology 243

Technology Customer 243

Forrester eCommerce

JULY 8, 2024

With Adobe’s $20 billion proposed acquisition of Figma called off in response to regulatory scrutiny based on insufficient understanding of how software is made, a sense of expectant curiosity surrounded Figma’s 2024 installment of Config (its annual user conference), especially about its AI strategy.

Customer Experience 259

Customer Experience Customer 259

Retail TouchPoints

FEBRUARY 28, 2025

APIs have become crucial to todays IT systems as they enable different software to communicate with one another. In case you are unaware, UI is another type of software testing that focuses on checking the appearance, functionality and usability of systems. In todays world, theres an unprecedented appetite for APIs.

Retail 191

Retail Customer Experience Operations Point of Sale 191

Forrester eCommerce

DECEMBER 9, 2024

Using SEI tools, dev leaders can optimize their software development processes while improving the developer experience. The market growth in SEI tools directly corresponds to the explosive use of genAI TuringBots, commonly referred to as copilots for software development.

Reference 273

Reference Marketing Management Improvements 273

Retail TouchPoints

JANUARY 5, 2024

Unity is one of leading platforms for the development of real-time 3D content, with a suite of software and AI solutions that enable game and app developers to build and run immersive 2D and 3D content and experiences for mobile phones, tablets, PCs, consoles and augmented and virtual reality devices. More than 1.1

Games 264

Games Mobile Apparel Clothing 264

Groove

NOVEMBER 19, 2024

His global expertise spans various product/service types, including SaaS, eCommerce, Cloud, and B2B, as well as several customer verticals, such as enterprise software, publishing, and consumer electronics. He is a highly accomplished sales, marketing and partnership leader with over 20 years of experience in industry.

eCommerce 448

eCommerce Merchant Services Consumer Electronics Electronics 448

Retail TouchPoints

JULY 29, 2024

The Carrot Tags software also will soon connect to Instacart’s smart shopping carts, Caper Carts , to help customers locate the items they are looking for more easily. ”

Electronics 276

Electronics Improvements Shopping Carts Omnichannel 276

Retail TouchPoints

SEPTEMBER 12, 2024

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online.

Merchant Services 278

Merchant Services eCommerce eCommerce Technology Subscription 278

Retail TouchPoints

NOVEMBER 27, 2024

The risk increases because most of these devices lack screens and can’t run software like Windows, meaning users can’t install security software or use traditional Endpoint Detection and Response (EDR) for cyber threats. Of course, more points of access mean more vectors for hackers to find their way into networks.

Retail 290

Retail Technology Supplies Management 290

Forrester eCommerce

MARCH 5, 2025

We analyzed theQ4 2024 earnings announcementsof 11 enterprise software companies, revealing an accelerated drive toward AI, a sharper focus on cloud costs, and a surge in platform consolidation.

Information 195

Information Technology 195

Retail TouchPoints

JANUARY 14, 2025

Although Buckle has been using Aptos software since 2018, the team decided to move from its Windows-based POS system to Aptos ONEs mobile-first application in order to further evolve its tech stack and better meet guest expectations.

POS 278

POS Apparel Accessories Mobile 278

Retail TouchPoints

JANUARY 1, 2025

An OMS is a software solution that simplifies the management of inventory, orders and fulfillment and plays a vital role in the post-purchase experience by ensuring timely communication, providing real-time updates, improving customer support and facilitating smooth returns and exchanges.

Management 320

Management Shipping Costs Reference Retail 320

Forrester eCommerce

JULY 8, 2024

I’m planning a family ski trip to Hokkaido, Japan. It’s going to be great, but it’s also going to involve quite a bit of planning. Two decades ago I would have gone to the library and taken out a travel guide. Two years ago I would have used a search engine to find a few […]

Travel 273

Travel B2B Management Marketing 273