Forrester eCommerce

AUGUST 14, 2023

Subscription-based hardware is the emerging model that every hardware vendor is promising to customers, partners, and investors. where subscription-based […] There are several scenarios such as new technology, short-term projects, test-before-you-buy, and infrastructure bundled with managed services, etc.,

Subscription 370

Subscription Channel Technology Management 370

Retail TouchPoints

JANUARY 3, 2023

subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines.

Subscription 278

Subscription Beauty and Health Food and Beverages Shipping Costs 278

Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive. What Makes Subscriptions Appealing?

Subscription 298

Subscription Payment Services Payments Automotive 298

Retail TouchPoints

JULY 2, 2024

There’s no denying that the subscription economy is booming. Pre-billing reminders help keep customers informed about upcoming charges, significantly reducing the likelihood of chargebacks, especially for annual subscriptions. Merchants can greatly reduce the risk of chargebacks by adopting these comprehensive strategies.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. Lily’s Kitchen was able to integrate the Ordergroove subscription tools into its existing ecommerce platform.

Subscription 299

Subscription eCommerce Platforms eCommerce Management 299

Retail TouchPoints

MAY 16, 2024

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T , developed in partnership with Retail TouchPoints , reveals that most consumers ( 64% ) believe there is a distinct difference between these two types of programs.

Subscription 264

Subscription Consumer Supplies Retail 264

Groove

OCTOBER 14, 2024

Strategies to Increase AOV Check out these simple methods to improve AOV strategies and help your customers get everything they need before they check out: Upselling and cross-selling: As shoppers move through the purchase process, encourage them to buy complementary products. Ready to boost your AOV?

Shipping Costs 357

Shipping Costs Improvements Shipping eCommerce 357

Kissmetrics

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 How to Create a Subscription Box.

Subscription 265

Subscription Shipping Costs Payment Services Payments 265

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. The new service is the latest move in CEO Ryan Vero’s transformation strategy for the teen and tween retailer, which filed for bankruptcy in 2018 and is now majority owned by Elliott Management Corp.

Subscription 261

Subscription Jewelry Accessories Toys 261

Groove

OCTOBER 14, 2024

With eCommerce website management services, you can optimize your site's performance using strategies such as regular updates, speed optimization , and enhanced security measures. By making performance optimization a priority, you can improve your customer experience while also preventing costly downtime.

Management 331

Management eCommerce Improvements Customer Experience 331

Forrester eCommerce

DECEMBER 3, 2020

The subscription model offers new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients’ customer journeys. But companies need to have the right metrics in place to be able to support the shift of the underlying value equation.

Subscription 273

Subscription Customer Customer Loyalty Customer Experience 273

Forrester eCommerce

SEPTEMBER 9, 2020

Both vendors were named as “Leaders” in The Forrester Wave™: ECM Content Platforms, Q3 2019 (subscription req’d). This is a natural next step in Hyland’s recent rejuvenation strategy. Today Hyland Software, best known for its OnBase and Perceptive content management portfolios, announced it will acquire Alfresco Software.

Subscription 462

Subscription Management Technology Customer 462

Groove

NOVEMBER 21, 2022

What are subscription bundles? Before we dive into the three major reasons why Shopify subscriptions are changing merchant's online strategies, we need to define what a subscription bundle is to those out of the loop. Bundles and Subscriptions - let’s start there. Bundles and Subscriptions - let’s start there.

Subscription 195

Subscription Shopify eCommerce Merchant Services 195

Groove

NOVEMBER 21, 2022

What are subscription bundles? Before we dive into the three major reasons why subscription bundles are changing Shopify merchant’s online strategy, we need to define what a subscription bundle is to those out of the loop. Bundles and Subscriptions - let’s start there. Simple Subscriptions.

Subscription 195

Subscription Shopify Merchant Services Books 195

Groove

OCTOBER 30, 2024

Larger transactions: From bulk orders to subscription models, B2B companies often sell high-value products and services, resulting in bigger transactions. SEO approaches: B2B SEO strategy requires long-tail keyword research utilizing technical terms, in-depth content (such as white papers and case studies), and targeted landing pages.

B2B 287

B2B Payment Services eCommerce B2C 287

BigCommerce

JULY 25, 2017

Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success). Video is a major part of his ecommerce strategy. Ecommerce Strategies from BombTech Golf. Ecommerce Strategies from Spearmint LOVE.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

MAY 22, 2023

Businesses must adopt new marketing strategies to distinguish their ads from the rest. Marketers can overcome these blind spots through the use of various data-driven marketing strategies. Implementing data-based marketing strategies can drive improved brand sentiment, loyalty, and engagement.

Presentation 290

Presentation Consumer Financial Services Marketing 290

Kissmetrics

OCTOBER 6, 2021

Peet’s Coffee Subscription. Peet’s brought these concepts together with their coffee subscription service. Nearly all the brands that use a specialty D2C subscription option in addition to their retail locations allow consumers to feel closer to the headquarters of these coffee producers. 7 Strategies for D2C Brands.

Subscription 252

Subscription eCommerce Marketing eCommerce Definition 252

Retail TouchPoints

NOVEMBER 29, 2023

“Instacart+ helps deliver all of the snacks and beverages a Peacock viewer needs for a must-see TV night,” said Heather Rivera, VP of Strategy, Partnerships and Corporate Development at Instacart in a statement. Now, they can also add free access to Peacock with just a few taps.

Subscription 264

Subscription Food and Beverages Books Customer 264

Kissmetrics

DECEMBER 16, 2021

I’m going to share a list of all the free tools and strategies that can help you compete with major conglomerates through content marketing. It’s a great marketing strategy for building trust. Also, be sure there’s an email subscription option on each of your web properties. What are some overlooked online marketing strategies?

Small Business Retail 360

Small Business Retail Marketing Social Media SEO 360

Retail TouchPoints

AUGUST 8, 2022

But they can also open the door to a long-term relationship through subscriptions. According to our recent survey , more than a quarter (26%) of respondents said that discounts motivated their decision to enroll in a subscription experience. But which promotions should you use to attract subscribers?

Merchant Services 277

Merchant Services Subscription Shipping Costs Gifts 277

Retail TouchPoints

AUGUST 28, 2024

If we take a look at subscription data from 2023, we find that the brands that sold products integral to customer daily routines excelled. Subscriptions are the foundation of a great routine; they’re products that arrive where and when you need them. Subscriptions used to be thought of as a “set it and forget it” type of offering.

Subscription 248

Subscription Beauty and Health Merchant Services Social Media 248

Retail TouchPoints

NOVEMBER 5, 2024

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts. The platform was built by Lowe’s Innovation Labs.

Document 162

Document Recommendation Subscription Supplies 162

Retail TouchPoints

NOVEMBER 30, 2023

RTP: What adjustments have you had to make to your marketing and advertising strategies in response to the data and insights you’ve collected? In-store promotional strategies also are still important to keep in mind. Keating: As media consumption shifts to significantly more digital channels, so do our investments.

Food and Beverages 304

Food and Beverages Games Consumer Customer Retention 304

Retail TouchPoints

MAY 16, 2024

Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access to transaction, supply chain and shopper behavior data so they can better understand customer expectations and optimize their digital and physical retail strategies.

Merchant Services 277

Merchant Services Multi-channel Subscription Omnichannel 277

Forrester eCommerce

SEPTEMBER 6, 2023

In recent years, VMware has faced major headwinds: It migrated its clients from on-premises to public cloud, changed to a cloud-native application development paradigm, shifted to subscription licensing, had frequent cycles of M&A activities, and experienced unfavorable macroeconomic environments.

Subscription 431

Subscription Information Technology Customer 431

Retail TouchPoints

OCTOBER 20, 2022

“The launch of ModLux.Rent aligns with our growth strategy as it positions us to capitalize on the rise of content-to-commerce platforms,” said Michael Dickey, CEO of Modern Luxury Media in a statement. Fashion subscription service Stitch Fix is also continuing to experience declines in its business.

Fashion 312

Fashion Magazine Subscription Clothing 312

Retail TouchPoints

MAY 16, 2023

Now we’re saying that we’re going to give different access and additional value to customers that are paying for a subscription.” Take a deeper dive into subscription strategies and best practices in this episode of Retail Remix featuring SUBTA’s Paul Chambers. Looking to level-up your own subscription strategies?

Subscription 317

Subscription Webinar Customer Consumer 317

Retail TouchPoints

JANUARY 3, 2024

Retailers must recognize that an efficient returns process is not just a cost-saving measure but also a growth strategy. Embracing a New Kind of Returns Strategy For retailers, the way forward involves a dual approach: prioritizing customer needs while harnessing data to improve operational efficiency.

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

Retail TouchPoints

MARCH 23, 2022

Key priorities include an integrated future loyalty program under its Vital Care pet health plan and migrating more customers into subscription programs. Petco also plans to test opportunities in key locations for its “Small Town Rural” concept, designed to increase brand awareness in low-share markets.

Subscription 263

Subscription Fulfillment Customer Marketing 263

Retail TouchPoints

NOVEMBER 1, 2024

Brands and retailers are investing extensively in their influencer marketing strategies — and in many cases they are not only diversifying the types of creators they partner with but the vehicles they use to tell stories. The creator economy is made up of about 207 million creators worldwide, and this sector is predicted to grow 22.5%

Social Media 293

Social Media Arts Subscription Technology 293

Forrester eCommerce

MARCH 13, 2024

Lead-to-Cash (L2C) Source-to-Pay (S2P) Customer Service Request Management Requiring a Truck Roll Asset Warranty and Subscription Management …………………… What do all these processes have in common? Two things.

Subscription 406

Subscription Management Operations Customer 406

FastSpring

JANUARY 9, 2025

That said, you might be wondering what strategies work within the confines of today’s rules and if it’s even possible to earn 50% or more of your game’s revenue through D2C. Why these strategies actually can result in >50% revenue coming from D2C. How many years you recall did you pay for the subscription?

Payments 164

Payments Games Mobile Merchant Services 164

Forrester eCommerce

JANUARY 13, 2022

This is particularly true for businesses with a subscription/recurring revenue model. Recurring Revenue Models Amplify The Already Urgent Need For A Strong Start A dollar booked in January is worth exponentially more in revenue than a dollar booked in December.

Books 370

Books Subscription Customer 370

365 Retail

APRIL 8, 2025

As we move through 2025, retailers must rethink their strategies and implement innovative approaches to ensure customers keep coming back. Subscription-Based Loyalty Models Retailers are increasingly adopting subscription-based loyalty models to ensure consistent customer engagement.

Small Business Retail 52

Small Business Retail Retail Subscription Mobile Payments 52

Kissmetrics

MARCH 16, 2021

This strategy is brilliant in its simplicity. Although this method gets unrivaled results, it can also be one of the most time-consuming strategies. For example, Videofruit once offered a prize of a 10-year subscription to Leadpages , an industry-leading landing page service. The advantage of this strategy is efficiency.

Marketing 277

Marketing Subscription Webinar Blog 277

Retail TouchPoints

AUGUST 12, 2024

The early 2010s brought consumers an onslaught of subscription services. As time passed, though, the novelty of some of these subscriptions faded. Membership is the key to friendship, and [with a] subscription, you’re just a user,” said another. A membership is like being a part of a group,” said one respondent.

Subscription 264

Subscription Shipping Costs Consumer Definition 264