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Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Retail TouchPoints

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments.

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Revealing The Riches: The Power Of Robust Survey Data In A TEI Study

Forrester eCommerce

Learn how to amplify the findings in your TEI study and reach more members of the buying group by incorporating robust survey data. Surveys can enhance interview findings by validating them for specific use cases, industries, or company sizes.

B2B 418
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How a Content Marketing Agency Drives eCommerce Blog Success

Groove

Case Study Example Content marketing services for eCommerce often prove to be incredibly valuable. To learn more about Cutter & Buck's experience with our content marketing agency, check out the full case study here. Consider Groove Commerce's client Cutter & Buck, for example.

Blog 367
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Costco Bucks the Anti-DEI Trend

Retail TouchPoints

Costco s board of directors has unanimously rejected a shareholder proposal to conduct a study of the retailers diversity, equity and inclusion (DEI) policies, saying it reflects the anti-DEI policy bias of the National Center for Public Policy Research , the conservative think tank that proposed the study. 23, 2025.

Supplies 278
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

Discover the fundamentals of composable commerce for B2B Learn successful implementation strategies and how to avoid transformation pitfalls Explore the impact of composable commerce on B2B distribution and wholesale with real-life case studies

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You Better Shape Up! Insights From Australia’s 2024 CX Index Study

Forrester eCommerce

Our latest research, working off of Australia 2024 Customer Experience Index (CX Index™) study data, reveals that most brands and agencies in our study saw the quality of their CX either flatlining or declining. In 2024, we surveyed banking, investment, government, and, for the first time, superannuation firms.

Banking 243
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A Case Study In Efficiency For Municipal Procurement

Forrester eCommerce

My new case study tells the story of how OMNIA Partners built OPUS […] When I start to work with clients, I often get the question, What are the trends in B2B e-commerce? My canned response is, Prescription without diagnosis is malpractice. Lets talk about your needs. Then we talk about what makes their customers unique.

eCommerce 195
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How to Maximize ROI of Your Composable Commerce Transformation

Using Sephora as a case study, this webinar walks through a composable commerce migration and looks at: How Sephora made the switch to composable commerce How a flexible and agile composed solution can help you overcome economic and market uncertainties How you can create revenue through an incremental composable commerce implementation

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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Discover the benefits of composable commerce for the complex realities of modern retail in this webinar that looks at a case study of SiteOne, a landscape supply retailer undergoing a major digital transformation. This recording is provided by Connected Consumer Series.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. According to Bold 360, “81 percent of B2B buyers have left a page because they didn’t want to fill out a form.”.

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.

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5 Essential Pieces of a Prospecting Solution

Using ZoomInfo’s exclusive research, third-party studies, and analyst briefs, this eBook aims to help B2B sales leaders better understand: Different ways prospecting solutions maximize sales productivity and effectiveness. Five essential features to consider when assessing the vendor landscape.