article thumbnail

SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

Retail TouchPoints

A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout.

article thumbnail

Tractor Supply Launches Service to Streamline Pet Prescriptions

Retail TouchPoints

Tractor Supply has launched Tractor Supply Rx in a bid to enhance convenience for customers ordering pet and animal medications, with features including automatic delivery through the Autoship program and access to expert pharmacy advice.

Supplies 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Tractor Supply to Purchase Online Pet Pharmacy

Retail TouchPoints

Tractor Supply will purchase the privately held online pet pharmacy Allivet in an all-cash transaction that the retailer plans to fund through its balance sheet. For the past several years, Tractor Supply has offered digital pet pharmacy services by leveraging the Allivet PetRx platform.

Supplies 264
article thumbnail

In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Supplies 279
article thumbnail

Embrace Business Complexity With Real-Time Inventory Data

Topics include: How accurate inventory visibility can help overcome the inherent complexities of a multi-variable product set, particularly for the in-store shopper How routing logic and network-driven fulfillment can optimize your supply chain for efficiency How a real-time view of inventory empowers both associates and customers

article thumbnail

Hy-Vee Improves Supply Chain, Inventory and Forecasting Operations with Integrated Solutions

Retail TouchPoints

Manhattan’s WMS, TMS and DFIO solutions have transformed our supply chain operations, enabling us to meet the evolving demands of our customers,” said Matt Beenblossom, SVP of Distribution at Hy-Vee in a statement.

Supplies 295
article thumbnail

Tractor Supply Grows Long-Term Store Goal to 3,200 Locations

Retail TouchPoints

Tractor Supply Co. Tractor Supply has a rich history and track record of success, said Hal Lawton, President and CEO of Tractor Supply in a statement. 28, 2024, Tractor Supply generated net sales of $3.47 Tractor Supply purchased online pet pharmacy retailer Allivet in October 2024. billion , a 1.6%

Supplies 277
article thumbnail

Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Discover the benefits of composable commerce for the complex realities of modern retail in this webinar that looks at a case study of SiteOne, a landscape supply retailer undergoing a major digital transformation. This recording is provided by Connected Consumer Series.

article thumbnail

Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration.

article thumbnail

Emerging Trends That Will Move Commerce in 2022

To help you navigate the next 12 months, Pivotree has brought together several experts to share their predictions for 2022 across three critical areas of commerce: Supply Chain, eCommerce, and Customer Experience. In this guide, you’ll get insights into: When and how supply chain woes could ease up.

article thumbnail

The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

You’ll discover: How supply chains are being reimagined Where robust data governance extracts added value from your products What you can do to position your business for long-term sustainable value Why the most ambitious global brands rely on inriver to power their circular product journeys