Groove

NOVEMBER 5, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Matt Dornfeld from Feedonomics.com In this engaging episode, Matt Dornfeld, Senior Director of Global Partnerships at Feedonomics, joins host Ethan Giffin to explore the intricacies of omni-channel eCommerce, data management, and evolving marketing strategies. Dornfeld shares his journey from Scubana to BigCommerce, where he helped drive the acquisition of Feedonomics, ultimately overseeing global partnerships.

eCommerce 411

eCommerce Management BigCommerce Merchant Services 411

Forrester eCommerce

NOVEMBER 1, 2024

As a global B2B technology and services company, Fujitsu has long recognized the importance of customer experience (CX) in driving business success.

B2B 394

B2B Customer Experience Technology Customer 394

Retail TouchPoints

NOVEMBER 6, 2024

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire career at the retailer, rising up the ranks to become Chief Sales Officer. However, Zavaglia’s single-employer experience is becoming less and less common, particularly in retail, where historically high attrition rates hover at around 60%.

Retail 306

Retail Management Customer Books 306

Salsify

NOVEMBER 14, 2024

Throughout history, luxury has largely been defined by exclusivity: a tailor crafting styles to one’s exact measurements, a jeweler designing bespoke pieces for private clientele, or a sommelier curating rare bottles for the enjoyment of only their most discerning customers.

Customer 133

Customer eCommerce 133

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

FastSpring

NOVEMBER 13, 2024

FastSpring is proud to announce a partnership with Nexus , a leading platform for supporting content creators and monetizing games, where both companies have joined forces in order to help game publishers materially grow profits with their own creator-powered, custom designed, and hosted web shops. The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops.

Merchant Services 125

Merchant Services Payments Games Payment Services 125

UpSellIt

NOVEMBER 7, 2024

Building and maintaining customer loyalty is essential for any brand aiming for long-term success. Loyal customers not only drive consistent revenue but also serve as brand ambassadors, spreading the word to potential new customers. In a market where customer acquisition costs are soaring and competition is fierce, fostering loyalty can set your brand apart.

Customer Loyalty 135

Customer Loyalty Customer Live Chat Customer Experience 135

Forrester eCommerce

NOVEMBER 4, 2024

Advertising spend is big during the holiday season, but the key ingredient of persuasive advertising – compelling creative – is scarce.

Gifts 367

Gifts Consumer B2C Retail 367

Retail TouchPoints

NOVEMBER 8, 2024

What’s powering next-gen commerce experiences? It’s a profound and weighty question to ask, especially with so many technologies evolving so quickly. During the Retail Innovation Conference & Expo, executives from ShopSimon (formerly Shop Premium Outlets), Rebag and Sune shared their answers by delving into the technologies and strategies driving their companies’ priorities.

Shopping Carts 296

Shopping Carts Payment Services Jewelry Technology 296

Salsify

NOVEMBER 12, 2024

First party, second party, third party — what do they all mean in the context of data? It’s difficult enough to get your head around these concepts, but when you throw zero-party data into the mix, it’s enough to make your head spin.

eCommerce 127

eCommerce eCommerce Marketing Marketing 127

FastSpring

NOVEMBER 1, 2024

China is home to some of the largest shopping events in the world, and understanding these key holidays is essential for businesses that are targeting this vast market. These events are more than just sales — they are massive ecommerce festivals that drive consumer behavior, presenting significant opportunities for even SaaS, software, mobile game, and other digital product companies to boost revenue.

Merchant Services 122

Merchant Services Food and Beverages Payments Electronics 122

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

UpSellIt

NOVEMBER 14, 2024

Partnering with Upsellit has never been easier, thanks to CJ’s Universal Tag—a powerful tool that streamlines integration and amplifies results. By simply activating the Universal Tag, you’re seamlessly connected to a suite of Upsellit’s top-tier ecommerce solutions, designed to enhance conversions and enrich the customer journey with minimal setup.

Recommendation 127

Recommendation eCommerce Channel Improvements 127

Groove

NOVEMBER 7, 2024

For your eCommerce business to excel, you need a plan that helps you determine how you will develop online content and engage your users. Selecting the right strategy for business growth could be your key to achieving success. Omnichannel and multichannel eCommerce marketing tend to be the two dominant methods that internet retailers use to distribute content and determine how their content and platforms interact with each other.

Multichannel 333

Multichannel Omnichannel eCommerce Channel 333

Forrester eCommerce

NOVEMBER 6, 2024

Decades ago, the alcohol industry launched its ubiquitous “Drink responsibly” marketing campaign. In 2024, it’s time to “AI responsibly” in marketing technology (martech).

Technology 307

Technology Marketing Other B2C 307

Retail TouchPoints

NOVEMBER 11, 2024

Thematic retail stores and exclusive IP-focused product collections are hot in retail right now: Chinese lifestyle retailer Miniso has unveiled a series of themed character flagships around the world, while Camp has been known for its exclusive brand collaborations and entertainment-driven activations for Trolls , Frozen and more. Most recently, when fashion and accessories retailer Primark unveiled its 450 th store worldwide at the Florida Mall in Orlando, it announced it would have an entire f

Accessories 288

Accessories Fashion Apparel Toys 288

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

Salsify

NOVEMBER 7, 2024

Since the first online transaction occurred in 1994 — a Sting CD sold by a Swarthmore College student named David Kohn, per Vice — shopping has been losing its “get up and go.

eCommerce 117

eCommerce 117

RetailDive

NOVEMBER 11, 2024

The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say they’re trying to engage customers both online and in stores.

Retail 128

Retail Customer 128

TalkingRetail

NOVEMBER 7, 2024

An expert from waste management company Biffa has warned business owners about the risk of significant fines for not complying with UK WEEE regulations - including the provision of a takeback system for consumers.

Management 122

Management Consumer Retail 122

Groove

NOVEMBER 6, 2024

People know that location is everything when you set up a brick-and-mortar business. If you build an online store, you want to pay similarly close attention to your foundation. Choosing the right eCommerce platform for a store can have a major impact on your business operations and the long-term prosperity of your company. BigCommerce has emerged as a popular choice for online retailers, thanks to its wealth of features and capabilities.

BigCommerce 325

BigCommerce WooCommerce eCommerce Platforms Magento 325

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Forrester eCommerce

NOVEMBER 12, 2024

Are you bullish on AI’s potential to transform the way frontline B2B marketers work? My research found that frontline marketing leaders in B2B organizations are very bullish.

B2B 284

B2B Marketing Technology 284

Retail TouchPoints

NOVEMBER 7, 2024

Supermarket chain Hy-Vee has optimized its distribution and transportation network with the help of three solutions from Manhattan Associates : the solution providers’ Warehouse Management System (WMS), Transportation Management System (TMS) and Demand Forecasting and Inventory Optimization (DFIO) module. Employee-owned Hy-Vee, which operates more than 570 stores across nine Midwestern states, now runs its inbound and outbound transportation on the Manhattan TMS, helping ensure maximum cube

Supplies 295

Supplies Operations Improvements Management 295

Salsify

NOVEMBER 5, 2024

Social commerce, also known as social shopping , has permeated the fabric of social media, permanently changing the originally intended “social” element of each app.

Social Media 114

Social Media eCommerce 114

RetailDive

NOVEMBER 5, 2024

Waldo, of “Where’s Waldo?” fame, travels the world but only feels seen upon returning home and receiving a thoughtful gift in the platform’s campaign.

Gifts 127

Gifts Travel 127

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

365 Retail

NOVEMBER 7, 2024

The Trafford Centre , one of the UK’s premier retail and leisure destinations, has recently welcomed renowned jewellery brand Tiffany & Co. with a new concession in the Selfridges Accessories Hall. The store features Tiffany & Co.’s latest design concept, inspired by its Fifth Avenue flagship redesigned by Peter Marino, offering visitors a luxurious shopping experience.

Leisure 109

Leisure Accessories Events Management 109

Groove

NOVEMBER 8, 2024

More than ever before, eCommerce businesses are relying on optimized product feeds to ensure that accurate, compelling information is readily available across multiple platforms. Product feed optimization can increase sales and visibility while creating a simpler, faster shopping experience for customers. Without proper data feed management, it may be tough to keep up with competitors in today’s challenging digital market.

Management 314

Management eCommerce Merchant Services Channel 314

Forrester eCommerce

NOVEMBER 12, 2024

Data ingestion into the SIEM is too expensive. In fact, it’s so expensive that, “How do we reduce our SIEM ingest costs?” is one of the top inquiry questions I get from Forrester clients. And the problem is not new – security leaders have struggled with managing their SIEM budget for over a decade.

Management 273

Management 273

Retail TouchPoints

NOVEMBER 5, 2024

Picture this: You’re about to buy something online, but the site doesn’t remember who you are, so you go buy your item elsewhere, or just not at all. What might sound like an unlikely scenario happens all the time – a FIDO Alliance study found that U.S. consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 times per day on average.

Payment Services 298

Payment Services Customer Customer Retention Retail 298

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

Practical eCommerce

NOVEMBER 11, 2024

DSA's can attract valuable top-of-funnel shoppers to nurture and convert into customers. The post Dynamic Search Ads Tap Informational Queries appeared first on Practical Ecommerce.

Information 101

Information eCommerce Customer 101

RetailDive

NOVEMBER 7, 2024

“I don’t believe the consumer’s mad at us, we just have to give them a reason to want to engage with us again,” CEO Kevin Plank said on a call with analysts.

Marketing 120

Marketing Consumer 120

365 Retail

NOVEMBER 6, 2024

Henderson Park , the international private equity real estate firm, and Eurofund Group , the pan-European investment and development company, have announced the addition of H beauty to Silverburn in Glasgow. The Harrods-owned beauty brand will occupy 22,500 sq ft of the former Debenhams unit, marking the flagship store’s sixth location and expanding Silverburn’s beauty and lifestyle offering.

Leisure 109

Leisure Improvements Events Beauty and Health 109

Groove

NOVEMBER 1, 2024

How important is a website's visual design? While it may not be the most important factor when it comes to SEO rankings , the appearance of a website is highly important when you want to make the right impression on your customers. And that makes it essential to choose the right theme. With BigCommerce, you have the option to use pre-designed standard themes or build your own custom themes.

BigCommerce 325

BigCommerce Customer eCommerce Shopify 325

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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce