Groove

NOVEMBER 19, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Jason Nyhus from Shopware In this episode of eCommerce Masters, host Ethan Giffin welcomes Jason Nyhus, GM of Shopware North America, for an engaging conversation about the eCommerce landscape. Jason shares his 25-year journey in the industry, highlighting the lessons he’s learned and the unique value Shopware brings to merchants.

eCommerce 324

eCommerce Merchant Services Consumer Electronics Electronics 324

Forrester eCommerce

NOVEMBER 17, 2024

As businesses increasingly lean on Generative Artificial Intelligence (genAI) to innovate customer experience and streamline operations, they encounter a critical challenge: the limitations foundation models (FMs). These models often fall short in delivering accuracy and relevance, primarily due to insufficient or narrow training data.

Customer Experience 259

Customer Experience Operations Customer 259

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. In fact, it will make up the vast majority — over 91% — of the current U.S. digital advertising spend in 2024, according to eMarketer. With programmatic spend increasing and the platforms themselves launching more advanced services for advertisers of all sizes, there has never been a better opportunity for smalle

Retail 262

Retail Omnichannel Technology Improvements 262

My Wife Quit Her Job

NOVEMBER 20, 2024

Is blogging still worth it in 2024? With Google favoring AI answers, quick snippets, and big-name sites, it’s getting tougher for blogs to stand out. In this episode, we break down what’s going on and whether blogging still has a shot in today’s online world. What You’ll Learn Google’s Answer To AI Spam Is Blogging Still A Viable Option Today When Does Blogging Still Work?

Blog 156

Blog eCommerce 156

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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Groove

NOVEMBER 17, 2024

BigCommerce is a SaaS platform designed to streamline eCommerce performance and growth. While it's ready to use right out of the box, there are numerous things you can do to improve BigCommerce performance and enhance BigCommerce site speed to provide a better experience for users. In this complete guide to boosting your online store’s performance, we'll go over all the tips, tools, and features you can use for BigCommerce optimization.

BigCommerce 223

BigCommerce Merchant Services Payment Services SEO 223

Forrester eCommerce

NOVEMBER 18, 2024

As all organizations recognize they are (at least in part) software companies, questions arise. Which software development technologies have staying power? Which are just a flash in the pan? And which technologies, useful in the past, should now be retired in favor of better options?

Technology 221

Technology Customer 221

FastSpring

NOVEMBER 19, 2024

Global business expansion isn’t as simple as adding a checkout to a webpage. Businesses need to consider the complexities of cross-border transactions like: the most common regional payment methods, fees for cross-border transactions, regulations around selling digital goods , and if buyers are actually in the region they appear to be. Failure to consider the nuances of global cross-border payments in e-commerce can result in dangerous pitfalls like high and unexpected tax bills in new regions,

Payment Services 134

Payment Services Merchant Services Payments Subscription 134

RetailDive

NOVEMBER 19, 2024

There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.

Consumer 123

Consumer Retail 123

Forrester eCommerce

NOVEMBER 18, 2024

The Digital Product Passport promises significant benefits for sustainability, auditability, and consumer information, but a lack of agreement on standards makes it difficult to realise this promise ahead of European deadlines in 2027.

Information 221

Information Consumer Automotive Customer 221

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months.

Merchant Services 267

Merchant Services Gifts Payment Services Electronics 267

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Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Practical eCommerce

NOVEMBER 20, 2024

Amazon, Google, Apple, and many others now support passkeys, a method of logging into secure accounts without entering a password. The post Passkeys Gain Traction with Ecommerce Shoppers appeared first on Practical Ecommerce.

eCommerce 99

eCommerce Other 99

Salsify

NOVEMBER 19, 2024

Collecting zero-party data isn’t just about gathering customer info — it’s about engaging customers in a fun and respectful manner while adding value to their lives.

Retail 96

Retail Customer eCommerce Marketing eCommerce 96

Forrester eCommerce

NOVEMBER 20, 2024

Zero Trust has become the standard information security model to adopt globally. It’s no longer a question of should, it’s a question of how and where to begin. For some time, the topic of Zero Trust was met with disparaging and opposing views proclaiming it to be another buzzword for vendors to market products.

Information 195

Information Marketing 195

Retail TouchPoints

NOVEMBER 19, 2024

Amazon Access has added a new Cash EBT payment option for customers receiving Temporary Assistance for Needy Families (TANF). Shoppers in 18 states can now use these benefits to buy almost anything on Amazon.com across categories including electronics, toys, beauty and personal care, home and kitchen. Additionally, the benefits can be used to cover shipping fees as well as items sold by third-party merchants.

Merchant Services 265

Merchant Services Toys Electronics Shipping 265

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

TalkingRetail

NOVEMBER 20, 2024

Part of Seabrook’s Loaded sharing range, Fire Eaters Smokehouse Cayenne and Trinidad Scorpion Chilli flavours are now available in a 65g bag with a price mark packs (PMPs) of £1.25.

Marketing 95

Marketing Retail 95

Wiser

NOVEMBER 20, 2024

Maintaining a competitive edge requires precise and timely pricing decisions. One leading grocery retailer sought to enhance its pricing strategy by accessing precise, real-time data on market trends and competitor pricing. However, they faced several challenges in gathering and acting on this data, impacting its ability to stay competitive across various product categories.

Marketing 78

Marketing Retail Information Improvements 78

Forrester eCommerce

NOVEMBER 19, 2024

The Coca-Cola Company released three new AI-generated Holiday ads inspired by the beverage giant’s classic 1995 “The Holidays Are Coming” commercial. Produced entirely with AI video models like Runway and Luma Dream Machine, this represents a step forward in photorealism for AI-generated video.

B2C 195

B2C Marketing 195

Retail TouchPoints

NOVEMBER 19, 2024

It’s the most wonderful time of the year, but for a sizeable portion of the U.S. workforce the holiday shopping season can be the most strenuous and stress-filled time of year. As consumers furiously stock up on everything they need for under the tree and around the table, retail workers — who make up more than one quarter of the U.S. labor force — find themselves literally on the front lines of the holiday madness.

Retail 264

Retail Department Stores Customer Consumer 264

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

RetailDive

NOVEMBER 18, 2024

The retailer, which is part of Wayfair’s portfolio, will open a Houston location in the spring featuring furniture, decor, lighting, kitchen, bath and tile products.

Retail 101

Retail 101

Practical eCommerce

NOVEMBER 19, 2024

This year's holiday marketing sees major brands mixing old-school ads with apps, social feeds, and AI-driven content. The post Holiday 2024 Marketing Campaigns from Top Brands appeared first on Practical Ecommerce.

Marketing 91

Marketing eCommerce 91

Forrester eCommerce

NOVEMBER 18, 2024

Vendor messaging of “The Composable DXP” is not resonating, especially when the portfolio of capabilities varies widely across vendors. Turns out that securing credibility as a provider of a DXP requires more than appending the word “composable” to their name.

Customer 195

Customer 195

Retail TouchPoints

NOVEMBER 18, 2024

A federal judge for the U.S. District Court for the Eastern District of Texas has struck down the U.S. Department of Labor’s (DOL) April 2024 rule aimed at expanding the scope of overtime pay eligibility. The National Retail Federation (NRF) lauded the move, with the trade association’s EVP of Government Relations David French saying in a statement that the rule would have “curtailed retailers’ ability to offer the most flexible, generous and tailored benefits packages to lower-level exempt empl

Travel 246

Travel Retail Marketing 246

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

RetailDive

NOVEMBER 18, 2024

The outdoor gear cooperative said other tactics to curb the misuse of its returns policy by a small number of members were ineffective.

Outdoor 111

Outdoor Other 111

Wiser

NOVEMBER 19, 2024

In our previous post, we outlined how brands can leverage store-level sales data and incremental points of distribution to boost in-store sales. Now, we’re taking it a step further by exploring how Wiser’s tools empower brands to combine sales and execution data to further optimize sales and retail performance. By integrating real-time insights, brands can better understand how execution at the store level impacts sales and make data-driven decisions that improve both product visibility and sale

Improvements 78

Improvements POS Recommendation Mobile 78

Forrester eCommerce

NOVEMBER 18, 2024

According to our most recent CMO Pulse Survey, marketing executives plan to prioritize maturing how they measure marketing effectiveness in 2025. Marketing measurement plays a critical role in helping CMOs defend marketing investments, secure resources for future initiatives, and show that marketing is an engine for growth rather than a cost center.

Marketing 195

Marketing B2C Customer 195

Retail TouchPoints

NOVEMBER 20, 2024

Cedric Clark didn’t originally intend to have a career in retail, much less rise to the heights of EVP of Store Operations at Walmart , one of the world’s largest retailers. At the beginning of his working life he was an athlete, playing basketball professionally overseas when 9/11 interrupted that journey, at least temporarily. Cedric Clark He took a job as a sporting goods associate in a Washington state Walmart store as a means to support himself before he found his next athletic opportunity,

Sporting Goods 228

Sporting Goods Operations Information Customer 228

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Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

Retail

TalkingRetail

NOVEMBER 19, 2024

A letter sent by the British Retail Consortium (BRC) and signed by 81 retail CEOs has been sent to chancellor Rachel Reeves setting out the industry’s concerns over the Autumn Budget.

Retail 88

Retail 88

RetailDive

NOVEMBER 18, 2024

Operating expenses also rose nearly 13% in the quarter as the company invests in store openings, marketing and more ad spending.

Operations 111

Operations Marketing 111

Forrester eCommerce

NOVEMBER 18, 2024

In 2025, we expect consumer usage of loyalty programs to grow amid declines in overall brand loyalty. Though loyalty programs offer the rewards that price-conscious consumers crave, companies struggle to inspire emotional loyalty across various tactics aimed at improving retention.

Marketing 195

Marketing Consumer Improvements Customer Loyalty 195

Retail TouchPoints

NOVEMBER 20, 2024

Petco has introduced a new “Welcome to the family” program, available at stores beginning Nov. 25, 2024. The free booklets, for both dogs and cats, include practical guidance and shopping checklists created by the retailer’s veterinary, training and grooming teams, plus exclusive pet services and savings on Petco-owned brands. And just in case that’s not enough adorableness for you, Chewy has brought back its Chewy Claus letter-writing campaign.

Events 194

Events Management Retail Customer Experience 194

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail